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Recent guest reviews

nothin unique roof leakin and sub standard rooms dirty outside filthy

I was about 20 minutes early for check in. I thought that would be okay, especially since on the website they do offer and early check-in for an extra $20. The man behind the counter was a little rude about it. I left and came back at check-in time. Luckily the lady behind the counter was much more pleasant and helpful even when they mixed up the type of room I booked. Which they said to book directly through them next time and not Orbitz or any other third party site. The room was still dirty. There was a hot cheeto behind the nightstand. An ice tea bottle that rolled out from under the bed. The molding stop on the floor between the living room area and the kitchen area was moving. There was left over ice cream in the mini fridge. The foldout couch was terribly stained, and the sheets were wadded up inside it. There was no way I was letting my daughter sleep on that, so it got folded right back up. They had no hotel art on the walls, just the big studs/mounts suggesting something was supposed to be there. Also, some old crackers left in the cupboard top shelf. It was an overall experience. I need to definitely need to read more reviews before I book hotels from now on.

great stay,but the housekeeping in 4 days never clean the room

We reserved two rooms, for my husband and myself, and for another couple so we could attend a concert. Upon our arrival, my husband and I were given room 212, and our friends were given room 214. I have used several Wyndham resort sites through my company, but was very disappointed in our stay this time. First, upon opening our door to our room, we were met with a foul odor coming from the room. We propped the door open to help air it out. Second, our bed had only a bottom and a top sheet for bedding, and no other blankets. I went down to get a couple blankets. The gal at the desk was very helpful. Third, when I went to shower we found we had no wash clothes to wash our faces or body’s with. Again I went down and requested the linen and the desk attendant was very quick to supply us with the requested items. We later went and attended our event, but once again upon our return to the rooms, we were met with a foul odor. We spent a little over $195 on the two rooms. I would like for our company to continue using your services for future trips, but am appalled and concerned with the experience my husband and I experienced this trip. I would be willing to give your hotels another chance, but do not feel the next hotel stay should come out of our pocket or at the expense of my business. I would like to know if there are any options so as to rectify the disappointment and return your hotel chain back to the high standards that I have always found when using your hotels in the past

Our room felt damp, we had mold in the bathroom, we found food on our floor, our curtains had stains, our phone had on cord attached to it, one of the walls had a couple small holes near the outlet, and our bathroom light flickered. I am not going to recommend this hotel to my friend or family and we will never stay at this property again.

When we walked into the room it smelt strongly of pot. When we left and came back it didnt disapate. We did not have time to deal with the room. Coffee pot was not intact no cups. Black mold in the bathroom. Wall paper coming off wall. Remote fo V did not work. Room was very dirty. There was a group in the parking lot smoking, drinking, hoot and hollering at 12:30 and on during the night. I will never stay there again and would like my money back Itinerary# 7454755884349

The property is old and not well kept, Too much local noise

Bugs in our room. Checked out immediately. Bugs under covers... disgusting

I liked everything, except for the location which was off the road and hidden in the back of other hotels.

This hotel seems to be for long-term people who live there, people were re-checking out their rooms "because we hit the 30-day mark". As we checked in a man was upset complaining of bees near his room. The room was dirty and old, with a musty smell and much of it was in disrepair, no clock, broken lamps, removed peep hole in door. Shortly after check-in, the elevator broke, luckily we could use the stairs, but it left a man in a wheelchair stranded on the 3rd floor. We requested a different room after the first night, as the bed was so broke-in, it felt like it had been folded in half and you had to climb out of the center. The second room was somewhat cleaner, but we did not receive any housekeeping or clean linens for the rest of our 3-night stay. The hallways smelled like smoke and weed, and the weed smell seemed to be coming through the vents. Very disappointed and will definitely not stay there again.

Very dirt place stunk really bad sheets were dirty pee all over the bathroom

Nice hotel. Tucked away from the main road, but nearby lots of food options within 10 minutes of the hotel.

Tub didn’t drain room not very clean staff kinda rude

Horrible experience. Not all of the staff were rude and some were nice but the manager was rude to us along with a few select others. We travelled 500+ miles with the promise of a pool and no mention of any issues with the pool on the website, only to find the pool was closed for most of our stay. The key cards rarely worked and when I inquired as to why, I was told it had to be my fault because i had them close to my cell phone. I bought that excuse the first time but after the second time and after keeping the card away from my cell phone and being told the same thing again, i was none too pleased with the staff. They also don't do anything to climate control their lobby area on the third floor and when it gets hot outside, it gets dangerously hot in that lobby area.

The front desk (Christine) was friendly, helpful and professional. The third floor was very nice. The rates were incredible.

Made my reservation online and then I called the hotel directly to reserve a crib for my 11 month old baby at least 1 month before our scheduled stay. I check in and the staff member said I’ll check on the crib as soon as I get your card ran and you sign so I agreed. She called the manager and he said they didn’t have anymore when it was noted right in our reservation. So I asked for my reservation to be cancelled and money back, she said it could t be done. I asked her to speak with manager and she refused said he was off duty and would be back at 9am and I could check with him then about a refund. I ended up having my husband come in with me and she finally called him back and they gave us the refund. It sounded like she got I trouble for calling him back when there is a sign in the wall with his name and says he’s in duty. I would not recommend this hotel to anyone we ended up traveling to our next destination and reserving another hotel.

Carpet was obviously NOT vacuumed, door latch was not in proper working order and the heat stuck at 78...way to warm and could not be adjusted.

North Opdyke Road Auburn Hills MI

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

Located 2.1 mi (3.5 km) from Oakland University, Baymont by Wyndham Auburn Hills is within a 10-minute drive of other popular attractions like Meadow Brook Amphitheatre. This 118-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.


Dining

Free buffet breakfast is served on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10 AM.


Rooms

The 118 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. 27-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Free newspapers, free local calls, and ironing boards are other standard amenities.


Property features

Baymont by Wyndham Auburn Hills features a fitness center, free WiFi in public areas, and a meeting room. You can take advantage of free parking if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and free newspapers.

Room options

Studio Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 5

Studio Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 5

Studio Suite, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 5

Room, Accessible, Microwave

1 King Bed | Sleeps 3

Guest reviews for Baymont by Wyndham Auburn Hills

Everyone (18) Business (1) Couples (5) Family (9)
1
Family Business Business

nothin unique roof leakin and sub standard rooms dirty outside filthy

By on May 18, 2021

2
Family Family with small children Partner Couples Family

I was about 20 minutes early for check in. I thought that would be okay, especially since on the website they do offer and early check-in for an extra $20. The man behind the counter was a little rude about it. I left and came back at check-in time. Luckily the lady behind the counter was much more pleasant and helpful even when they mixed up the type of room I booked. Which they said to book directly through them next time and not Orbitz or any other third party site. The room was still dirty. There was a hot cheeto behind the nightstand. An ice tea bottle that rolled out from under the bed. The molding stop on the floor between the living room area and the kitchen area was moving. There was left over ice cream in the mini fridge. The foldout couch was terribly stained, and the sheets were wadded up inside it. There was no way I was letting my daughter sleep on that, so it got folded right back up. They had no hotel art on the walls, just the big studs/mounts suggesting something was supposed to be there. Also, some old crackers left in the cupboard top shelf. It was an overall experience. I need to definitely need to read more reviews before I book hotels from now on.

By on Nov 4, 2020

Review comment responded on Dec 23, 2020

Thank you for choosing the Baymont Inn & Suites Detroit Auburn Hills for your most recent stay. I apologize that you did not receive the service you deserve as a valued guest. I have shared your feedback with my front desk and housekeeping staff to correct the issue you encountered. If you are ever in the Auburn Hills area again, we look forward to seeing you again. Thank you and have a great day.

5
Partner Couples Business Business

great stay,but the housekeeping in 4 days never clean the room

By on Dec 30, 2019

Review comment responded on Jan 3, 2020

Thank you

2
Family Friends

We reserved two rooms, for my husband and myself, and for another couple so we could attend a concert. Upon our arrival, my husband and I were given room 212, and our friends were given room 214. I have used several Wyndham resort sites through my company, but was very disappointed in our stay this time. First, upon opening our door to our room, we were met with a foul odor coming from the room. We propped the door open to help air it out. Second, our bed had only a bottom and a top sheet for bedding, and no other blankets. I went down to get a couple blankets. The gal at the desk was very helpful. Third, when I went to shower we found we had no wash clothes to wash our faces or body’s with. Again I went down and requested the linen and the desk attendant was very quick to supply us with the requested items. We later went and attended our event, but once again upon our return to the rooms, we were met with a foul odor. We spent a little over $195 on the two rooms. I would like for our company to continue using your services for future trips, but am appalled and concerned with the experience my husband and I experienced this trip. I would be willing to give your hotels another chance, but do not feel the next hotel stay should come out of our pocket or at the expense of my business. I would like to know if there are any options so as to rectify the disappointment and return your hotel chain back to the high standards that I have always found when using your hotels in the past

By on Sep 14, 2019

Review comment responded on Sep 30, 2019

Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back then.

2
Family

Our room felt damp, we had mold in the bathroom, we found food on our floor, our curtains had stains, our phone had on cord attached to it, one of the walls had a couple small holes near the outlet, and our bathroom light flickered. I am not going to recommend this hotel to my friend or family and we will never stay at this property again.

By on Aug 24, 2019

Review comment responded on Sep 6, 2019

Thank you!

1
Partner Couples

When we walked into the room it smelt strongly of pot. When we left and came back it didnt disapate. We did not have time to deal with the room. Coffee pot was not intact no cups. Black mold in the bathroom. Wall paper coming off wall. Remote fo V did not work. Room was very dirty. There was a group in the parking lot smoking, drinking, hoot and hollering at 12:30 and on during the night. I will never stay there again and would like my money back Itinerary# 7454755884349

By , from Traverse City Michigan on Aug 6, 2019

2
Everyone

By on Aug 6, 2019

Review comment responded on Aug 6, 2019

Thank you!

1
Family Family

The property is old and not well kept, Too much local noise

By on Jul 31, 2019

Review comment responded on Aug 6, 2019

Thank you!

1
Family

Bugs in our room. Checked out immediately. Bugs under covers... disgusting

By on Jul 17, 2019

Review comment responded on Jul 22, 2019

Thank you!

4
Partner Couples

I liked everything, except for the location which was off the road and hidden in the back of other hotels.

By on Jun 28, 2019

Review comment responded on Jul 1, 2019

Thank you!

Baymont by Wyndham Auburn Hills

1294 North Opdyke Road, Auburn Hills, MI 48326
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