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Holiday Inn & Suites Jordan Creek

3.0 out of 5.0

Recent guest reviews

Very clean and nice looking hotel. Room was very nice and the hotel was in a good location close to everything.

Great hotel for a great price with a great location. Room was nice and very clean, friendly staff. Restaurant in the hotel was outstanding. Plenty of options for things to do in the area too

Just a quick trip to Des Moines for a weekend away. Perfect location... close to the Jordan Creek Mall area... Lots of restaurants to choose from. Hotel was nice although I thought the rooms were over priced...

Great restaurant, affordable kidseals, good sized pool and hot tub. Close to interstate for travelers, close to shopping malls. Friendly staff

We stayed on a Monday night to celebrate my boyfriends birthday, the staff who checked us in was rude and "forgot" to give us the breakfast vouchers which we had to pay for, so we had to ask. Room and stay was just fine, the breakfast buffet was less than appealing, everything soaking in a puddle of grease, and pancakes were so dry you could taste the pancake mix. 2 days after, I checked my bank statement and saw the expected charge for the room, then noticed another charge made the day we left for another nights stay! I had to call the hotel, they are still looking into it and say they don't understand the charges from their end..Any decent hotel wouldn't make it necessary to check your account for unnecessary charges. Won't be staying again.

From the front desk to the buffet breakfast, the staff was excellent. The room was spacious and clean. Would definitely recommend this hotel and/or stay there again.

I'm not sure if it was because I was on the 5th floor or what the story was, but it took a good 10 minutes for the shower to warm up, and once it did, the water never got above warm. Otherwise, great hotel, great location.

Comfortable bed, clean room, convenient location, friendly staff. One problem with the "free" breakfast as listed on this website - it isn't free. But the hotel staff corrected it and picked up the cost.

This was the second time we'd stayed here - had good experiences both times. Free wi-fi, nice roomy shower, decent pool (good depth for our 5yr old) - although chlorine was high enough to cause after-swim discomfort. Very nice staff. Fantastic location near Jordan Creek mall, if one is looking to take advantage of Black Friday shopping.

This hotel is very clean and well appointed. The onsite restaurant is very good. The staff is accommodating. The location is convenient to shopping. We will stay here again.

The price of the hotel was grossly over for the quality of the hotel. The rooms A/C unit had to be "nudged" to even work. There is no small fridge in room as is standard now adays. The small 26" LCD TV would mess up about every 10 minutes and make the picture small and unwatchable. The bathroom had a nail polish explosion at some point looking like a smurf was murdered under the sink. The shower has no water pressure, and i mean none; you get more water pressure out of dumping a glass of water on the ground. Overall, poor quality, no value for money.

Lots of different room options. Basic rooms with bed, chair and desk or suites with extras or large family sized rooms with kitchenettes, living and dining areas and extra bedrooms. Great shopping, dining and nightlife very nearby.

Attended the ISU - Nebraska football game w/ friends from Neb. Experienced the grand opening of Trader Joe's. Along with hotel all very enjoyable.

Good hotel, friendly people!

While at the hotel we mostly relaxed and went shopping. The location alowed us to also visit The Bridges of Madison County. It was only a 30 min. drive. One thing that was missing was some sort of a free breakfast. I feel that is always a nice touch and a lot of motel chains offer that now.

We were midway through our travels on the holiday weekend. Couldn't ask for a better location, walking distance from food and shops. The stay was very peaceful and relaxing, staff was very courteous. Plenty of amenities to stay just on the grounds.

I enjoyed every second of my trip to Des Moines this weekend largely because of the staff at this wonderful hotel. From the front desk clerks to house keeping to room service and the shuttle drivers all we're extremely friendly and courteous. I will definitely stay at this hotel again should I decide to go to Des Moines and will be talking about this hotel for a long time. I was impressed!

Great place to stay after a long day of travel. Clean, quiet and quick check in. Great breakfast buffet the next day to prepare for more travel. Would stay there anytime we go to Des Moines

We came to stay during the Iowa State Fair...I was very pleased with the location first off...very easy to find, lots of restaurants and shopping. The rooms were very nice my only complaint was that the bathroom had a shower stall only and having a one year old to bath made it really difficult! The rooms stayed cool at night which we like, the service was really good, the restaurant in the hotel was very nice, parking was great, and I felt like I was in a very safe neighborhood. The pool was nice not huge, but nice. Would definately recommend to those who have children that can shower by themselvess!

Located in a great seemingly new area of West Des Moines. Could not have asked for a better location. The outside of the hotel,the lobby,bar, restaurant and pool area were very nice. The hallways walking to our rooms were not as nice as the "1st impression" places. Halls were beginning to show wear and tear. As were the rooms. Still very neat and clean - but the curtains, bedspreads, bathrooms and linens were needing some TLC. There was a significant difference between the two rooms we had. One was a King the other had 2 queens. The King room was bigger and the bathroom had a shower with a door. The queen room was smaller and had the shower with the half circle shower curtain that no matter how you work it water still gets all over the floor. Bartender was fantastic - very nice bar area. The draw back to this particular Holiday Inn Express and Suites was that there was not the complimentary breakfast like the 5 other Holiday Inn Express and Suites we have stayed in over the last 6 months that cover multiple states on the East coast and Midwest as we have been on several college visits during that time. It was explained to me that the reason the breakfast was not complimentary was because they had a restaurant. That may have been stated somewhere in the info when I booked and I may have missed it. However, Holiday Inn has been using the complimentary breakfast as a perk in their ads when promoting this new product they have added to their otherwise very tired old hotel line! Was disappointed when I realized I was going to have to feed all 5 of us for breakfast somewhere else because the restaurant in the hotel was charging $9.00 per person. The good news is that there were plenty of other places to choose from near by. Banging hotel room doors are an issue in almost every hotel - I get that. But this hotel seemed to have extremely loud doors.

6075 Mills Civic Pkwy West Des Moines IA

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Holiday Inn & Suites Jordan Creek places you within a short walk of Glow Golf and within a mile (2 km) of Jordan Creek Town Center. This 3-star hotel has 137 guestrooms and offers conveniences like a restaurant, an indoor pool, and a 24-hour fitness center. It's also near Valley Stadium and West Grand Golf.


Dining

This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 10 AM.


Rooms

All of Holiday Inn & Suites Jordan Creek's 137 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and free weekday newspapers. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Free local calls, ironing boards, and desks are also standard.


Property features

At Holiday Inn & Suites Jordan Creek, guests enjoy features like an indoor pool, a 24-hour fitness center, and a spa tub. You can take advantage of free parking, along with a free airport shuttle at scheduled times. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, 4 meeting rooms, and conference space.

Room options

Standard Room, Non Smoking

King 1 | Sleeps 2

Executive Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Executive Suite, Non Smoking (Queen Pullout)

King 1 | Sleeps 4

Guest reviews for Holiday Inn & Suites Jordan Creek

Couples (12) Business (2) Family (8) Friends (1)
5

great place to stay.

Couples

Very clean and nice looking hotel. Room was very nice and the hotel was in a good location close to everything.

By on Oct 20, 2015

5

great weekend away

Couples

Great hotel for a great price with a great location. Room was nice and very clean, friendly staff. Restaurant in the hotel was outstanding. Plenty of options for things to do in the area too

By on Apr 28, 2015

4

weekend away

Couples

Just a quick trip to Des Moines for a weekend away. Perfect location... close to the Jordan Creek Mall area... Lots of restaurants to choose from. Hotel was nice although I thought the rooms were over priced...

By on Apr 7, 2015

5

great location

Families

Great restaurant, affordable kidseals, good sized pool and hot tub. Close to interstate for travelers, close to shopping malls. Friendly staff

By on Dec 31, 2014

2

check your statements!

Couples

We stayed on a Monday night to celebrate my boyfriends birthday, the staff who checked us in was rude and "forgot" to give us the breakfast vouchers which we had to pay for, so we had to ask. Room and stay was just fine, the breakfast buffet was less than appealing, everything soaking in a puddle of grease, and pancakes were so dry you could taste the pancake mix. 2 days after, I checked my bank statement and saw the expected charge for the room, then noticed another charge made the day we left for another nights stay! I had to call the hotel, they are still looking into it and say they don't understand the charges from their end..Any decent hotel wouldn't make it necessary to check your account for unnecessary charges. Won't be staying again.

By on Oct 22, 2014

4

weekend getaway

Couples

From the front desk to the buffet breakfast, the staff was excellent. The room was spacious and clean. Would definitely recommend this hotel and/or stay there again.

By on Sep 30, 2014

4

great hotel, but lacking hot water

Couples

I'm not sure if it was because I was on the 5th floor or what the story was, but it took a good 10 minutes for the shower to warm up, and once it did, the water never got above warm. Otherwise, great hotel, great location.

By on Aug 19, 2014

5

lovely overnight

Couples

Comfortable bed, clean room, convenient location, friendly staff. One problem with the "free" breakfast as listed on this website - it isn't free. But the hotel staff corrected it and picked up the cost.

By on Jan 1, 2014

4

comfy stay decent price

Families

This was the second time we'd stayed here - had good experiences both times. Free wi-fi, nice roomy shower, decent pool (good depth for our 5yr old) - although chlorine was high enough to cause after-swim discomfort. Very nice staff. Fantastic location near Jordan Creek mall, if one is looking to take advantage of Black Friday shopping.

By on Nov 30, 2013

4

excellent property

Couples

This hotel is very clean and well appointed. The onsite restaurant is very good. The staff is accommodating. The location is convenient to shopping. We will stay here again.

By on Apr 16, 2013