Skip to main content
Beginning of main content

Country Inn & Suites By Carlson, Des Moines West, IA

3.0 out of 5.0

Recent guest reviews

We had to reroute our trip to avoid a blizzard at the last minute, and managed to find a room here on short notice, which was no easy task since we needed a specific type of suite with a separate bedroom for our very light-sleeping baby, and the only places we could find were either sold out of suites or way too expensive. This was priced just right, and we were thrilled that it also turned out to be clean, comfortable, and staffed by super friendly and helpful people. The breakfast was fantastic, also. My only complaint is that for a short person, the toilet paper was extremely hard to reach. Otherwise, it was A+.

Slept great. Very nice breakfast, Rooms for a very nice size. Beds Were comfortable.

Friendly staff, assisted me well on my needs. Located at the exit and offers a decent breakfast.

Pleasantly surprised by the spacious room, comfortably furnished. Clean and quiet.

The clerk put me in the room directly across from the breakfast kitchen and lobby. When I asked for a change, the clerk was neither helpful nor sympathetic. It was take it or leave it (the hotel was NOT full), and I'd already paid. The room smelled nasty, had stains on the upholstery, and had dusty splotches on the nightstand. The furniture looked like it was picked up from a thrift shop. Between the churlish staff and the disgusting room, I will avoid the entire chain in the future. Absolutely unacceptable.

1st night the fire alarm went off in the middle of the night (mistake I was told). 3rd day the room did not get cleaned...was told the cleaning staff was gone for the day and sorry.

really great hot breakfast. Nice size pool and hot tub for kids!

Got the king room with the separate living room. Our two-year old could go to sleep with the door closed while we stayed up and watched a movie. Nice to have mini kitchen to keep milk and leftovers. Breakfast was nice, but there was limited seating around 8AM on the weekend. Pool was fun for the little one. Quick hop onto the interstate to get anywhere within Des Moines within a couple minutes.

I spent 4 days on the west side of Des Moines and this site was perfect. The breakfast included a range of hot and cold choices, the service was friendly and helpful, the room was clean and comfortable, and the quiet site was perfectly situated near I-80 just off of University Avenue. There are plenty of restaurants nearby, including a couple within walking distance. I will choose this motel again.

Good location close to freeway and restaurants. Nice pool and hot tub kid friendly. Breakfast was fresh with many options including fresh fruit, waffles, juices, cereals. Room was a little cozy but very clean.

It was just an in at night and out in the morning stay. It was good.

A nice and clean hotel. Night staff was very helpful and friendly. Only problem was very noisy heater/AC in the room all night.

My trip was fantastic. Flight smooth hotel very nice. pool hot tub, free breakfast. I had some issues with the cleaning staff. Only 2 of the many. I had a bigger issue with manager of cleaning staff. That did upset me much. The staff except the one was fantastic, pleasant, & very accomodating. there was a cracker barrel & a mexican rest very close. Also a Quik Trip (gas, food, coffe) in sight. very convenient. Would stay there again.

This was a fantastic hotel for the money. Rooms were spacious, especially the bathroom. Beds and pillows were comfortable, and room was spotless. The breakfast buffet had everything you could hope for, and it was delicious. The front desk workers were helpful and pleasant. Overall a great experience---we will definitely stay at this location the next time we visit family in Iowa.

Have stayed in Country Inn in another city and was very pleased with this facility. Room was clean and smoke free. Reasonable updates have been completed.

Our family had a nice experience at this location. We were too late for the chocolate chip cookies - but those are always good at check-in. Beds were great, breakfast was very good and the pool was nice and warm. Good sized whirlpool so you aren't sitting on each other. Our only concern was handled nicely by the staff. We had requested a non-smoking room when booking with this web site with but failed to call the location to pass that request along. We got a smoking room and they were unable to give us a non-smoking room due to a full house. They did try their best to eliminate the smell. And running the fan on the room heater/ac unit during the night did help. Give this place a visit. Good staff and they are within walking distance of a Wendy's-Cracker Barrel restaurants. Also close to good shopping and /gas stations.

What a wonderful trip! The location is perfect for our trip, right off of the interstate. Our kids love the pool, it was not very busy, so most of the time we had it to ourselves. The breakfast was great, waffles, biscuits and gravy, cereal etc. My son proclaimed this "his favorite hotel" as we checked out!

We had traveled to Des Moines to watch the Cal-Wheat boys play in the state baseball tournament. Our team had stayed on friday night and even after an night with a hotel full or high school boys it was very well organized, well kept and clean when we checked in on saturday. The King suite was very nice. The sofa bed mattress could of been update to a bette quality but other than that the room was nice, quiet and clean and for the price well worth it.

1350 Nw 118th St Clive IA

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Located within a mile (2 km) of Mercy Medical Center West Lakes, Country Inn & Suites By Carlson, Des Moines West, IA is within 2 miles (3 km) of Clive Aquatic Center. This 104-room, 3-star hotel has an indoor pool along with free in-room WiFi and free self parking. It's near the airport and also near Valley West Mall and Living History Farms.


Dining

Free hot/cold buffet breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM. Enjoy a bite to eat at Cracker Barrel, the hotel's onsite restaurant.


Rooms

All of Country Inn & Suites By Carlson, Des Moines West, IA's 104 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. 32-inch flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Free weekday newspapers, free local calls, and ironing boards are other standard amenities.


Property features

At Country Inn & Suites By Carlson, Des Moines West, IA, guests enjoy features like an indoor pool, a fitness center, and a spa tub. There's free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Room, 1 King Bed (Guest)

King 1 | Sleeps 5

Suite, 1 Bedroom

King 1 | Sleeps 5

Room, 1 King Bed, Accessible (Guest)

King 1 | Sleeps 5

Room, 2 Queen Beds, Accessible (Guest)

Queen 2 | Sleeps 5

Guest reviews for Country Inn & Suites By Carlson

Everyone (6) Couples (2) Business (1) Family (6) Other (3)
5

comfortable & clean!

Everyone

We had to reroute our trip to avoid a blizzard at the last minute, and managed to find a room here on short notice, which was no easy task since we needed a specific type of suite with a separate bedroom for our very light-sleeping baby, and the only places we could find were either sold out of suites or way too expensive. This was priced just right, and we were thrilled that it also turned out to be clean, comfortable, and staffed by super friendly and helpful people. The breakfast was fantastic, also. My only complaint is that for a short person, the toilet paper was extremely hard to reach. Otherwise, it was A+.

By , from Sioux Falls, SD on Dec 17, 2016

4

quiet!!

Everyone

Slept great. Very nice breakfast, Rooms for a very nice size. Beds Were comfortable.

By , from c on Nov 14, 2016

5

pleasant stay

Everyone

Friendly staff, assisted me well on my needs. Located at the exit and offers a decent breakfast.

By on Oct 25, 2016

5

clean & comfortable

Everyone

Pleasantly surprised by the spacious room, comfortably furnished. Clean and quiet.

By on Jun 8, 2016

2

pick another

Everyone

The clerk put me in the room directly across from the breakfast kitchen and lobby. When I asked for a change, the clerk was neither helpful nor sympathetic. It was take it or leave it (the hotel was NOT full), and I'd already paid. The room smelled nasty, had stains on the upholstery, and had dusty splotches on the nightstand. The furniture looked like it was picked up from a thrift shop. Between the churlish staff and the disgusting room, I will avoid the entire chain in the future. Absolutely unacceptable.

By on May 11, 2016

2

fire alarm and room not cleaned

Everyone

1st night the fire alarm went off in the middle of the night (mistake I was told). 3rd day the room did not get cleaned...was told the cleaning staff was gone for the day and sorry.

By on Apr 25, 2016

4

family trip

Families

really great hot breakfast. Nice size pool and hot tub for kids!

By on Sep 23, 2015

4

family stay hotel

Families

Got the king room with the separate living room. Our two-year old could go to sleep with the door closed while we stayed up and watched a movie. Nice to have mini kitchen to keep milk and leftovers. Breakfast was nice, but there was limited seating around 8AM on the weekend. Pool was fun for the little one. Quick hop onto the interstate to get anywhere within Des Moines within a couple minutes.

By on Sep 1, 2015

4

excellent value and location

Couples

I spent 4 days on the west side of Des Moines and this site was perfect. The breakfast included a range of hot and cold choices, the service was friendly and helpful, the room was clean and comfortable, and the quiet site was perfectly situated near I-80 just off of University Avenue. There are plenty of restaurants nearby, including a couple within walking distance. I will choose this motel again.

By on Dec 2, 2013

4

family friendly

Families

Good location close to freeway and restaurants. Nice pool and hot tub kid friendly. Breakfast was fresh with many options including fresh fruit, waffles, juices, cereals. Room was a little cozy but very clean.

By on May 29, 2013