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Shangri La's Eros Hotel, New Delhi

5.0 out of 5.0

Recent guest reviews

just super rich & super high class ppl will like it. Others have to be checked again & again. Room is fine just like other hotels. Food is good.

I recently stayed here for two nights and was extremely disappointed and disgusted. The rooms are outdated and smell terrible from smoking smell even in non smoking rooms. Also there was a DEAD Cockroach in the hotel room with mosquitoes and I ended up getting terribly sick after checking out of this hotel probably from all the bacteria

Nice location in the heart of CP and close by to lots of shopping and Bangla Sahib Gurduwara :)

Great location in Connaught Place. For business, you need three things: a great bed, fast internet, and good food. This hotel has all three. Stayed here many times.

I travel a lot for work and was quite impressed with this hotel. Great room, staff was helpful and friendly, with easy access to the sites of Delhi.

We had a nice stay and were comfortable, however, front desk staff made many mistakes during check in and check out which made the process go much more slowly than anticipated. Also, Cafe Uno service was very slow during dinner.

Comfortable stay. Front desk staff could be better. Cafe Uno service was slow.

The hotel is good with expensive buffet food. The food are not bad though. However, the hotel called taxi has very poor quality. It is a 1960's car and very uncomfortable to seat. Every time when I call a taxi through the hotel staff, it was this man. It is not cheap either.

The hotel rooms, though small are comfortable and well equipped. The free wifi is a great plus! The location is great as well, just a few minutes walk from the India gate. Highly recommended.

it is the right place to complete your job with comfort and relax.

Easy to find and first class all the way. Wonderful, helpful and efficient staff members. Nice neighborhood only 2 blocks from metro.

I have stayed at two other hotels while traveling in Delhi and by far this had the friendliest and most efficient staff. I felt like from the moment I checked in until I checked out that I was cared for and had everything I needed, if only I were to ask. I was there for two weeks visiting friends and was consistently pleased with housekeeping, the front desk, the restaurants and the friendly and helpful doormen. Overall I would certainly choose this hotel for my next trip!

We enjoyed our stay in this nice hotel. The rooms and service was excellent and the staff was attentive and courteous EXCEPT for one rude and sour faced older hostess during the breakfast buffet who seemed to have an attitude problem!!! Based on our overall experience, I would recommend a stay in this hotel.

First class hotel, close to major attractions by car transportation, good asian restaurant, very nice pool and fitness area.

Very central location if you need to be close to downtown. Nice rooms and helpful staff. No shop in hotel even for small items .

I wish that this and all good hotels shd have wireless connection for PCs in the room and throughout the hotel grounds, makes working more flexible, and can sit compfforatbly on a sofa or bed and work, and do not have to sit at the desk only.. because it is only a LAN wire based connection...

19, Ashoka Road New Delhi Delhi N.C.R

Hotel highlights

  • Walking distance to Jantar Mantar
  • Free WiFi and wired Internet in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Located in Connaught Place within a short walk of Jantar Mantar, Shangri La's Eros Hotel, New Delhi is within a mile (2 km) of other popular sights such as National Museum. This 320-room, 5-star hotel has 3 restaurants, a full-service spa, and an outdoor pool. In the historical district, it's also near Red Fort and Humayun's Tomb.


Dining

Enjoy a drink at the bar or relish the Indian cuisine at Tamra, one of 3 onsite restaurants, which serves breakfast, lunch, and dinner. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning off right with buffet breakfast served for a fee.


Rooms

All 320 air-conditioned rooms provide minibars, coffee makers, and free newspapers. Guests can expect to find free WiFi and wired Internet, plus LCD TVs with satellite channels and DVD players. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in pillow menus. Other amenities include free bottled water, safes, and phones.


Property features

At Shangri La's Eros Hotel, New Delhi, guests enjoy a full-service spa, an outdoor pool, and a children's pool. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available 24 hours) for INR 3000 per room one way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a 24-hour health club, a sauna, and a rooftop terrace.

Room options

Horizon Deluxe, Room, 1 King Bed

King 1 | Sleeps 2

Executive Suite

King 1 | Sleeps 3

Deluxe Room, 2 Twin Beds

Twin 2 | Sleeps 2

Horizon Deluxe, Room, 2 Twin Beds

Twin 2 | Sleeps 2

Guest reviews for Shangri La's Eros Hotel

Everyone (2) Business (4) Couples (3) Family (4) Friends (1) Other (2)
3

nice hotel but too many security checking.

Everyone

just super rich & super high class ppl will like it. Others have to be checked again & again. Room is fine just like other hotels. Food is good.

By on Jan 27, 2017

Review comment responded on Feb 2, 2017

Dear Guest, Thank you for your feedback. We apologize for the inconvenience caused and shall take care of the suggestions given forth. We look forward to welcome you back at the hotel. Warm Regards Team Shangri-La

1

disgusting hotel & terrible customer service.

Everyone

I recently stayed here for two nights and was extremely disappointed and disgusted. The rooms are outdated and smell terrible from smoking smell even in non smoking rooms. Also there was a DEAD Cockroach in the hotel room with mosquitoes and I ended up getting terribly sick after checking out of this hotel probably from all the bacteria

By , from New York on Dec 6, 2016

Review comment responded on Feb 2, 2017

Dear Guest, Thank you for your valuable feedback. We have noted your concern and apologize for the inconvenience caused during your stay. We shall take all steps to resolve the issues and look forward to welcome you at the hotel. Warm Regards Team Shangri-La

5

great location

GetawayWithFriends

Nice location in the heart of CP and close by to lots of shopping and Bangla Sahib Gurduwara :)

By on Oct 22, 2015

5

great business hotel

BusinessTravelers

Great location in Connaught Place. For business, you need three things: a great bed, fast internet, and good food. This hotel has all three. Stayed here many times.

By on Sep 8, 2015

5

great hotel

Singles

I travel a lot for work and was quite impressed with this hotel. Great room, staff was helpful and friendly, with easy access to the sites of Delhi.

By on Aug 18, 2014

4

indian holiday

Families

We had a nice stay and were comfortable, however, front desk staff made many mistakes during check in and check out which made the process go much more slowly than anticipated. Also, Cafe Uno service was very slow during dinner.

By on Jan 27, 2014

4

holiday in india

Families

Comfortable stay. Front desk staff could be better. Cafe Uno service was slow.

By on Jan 27, 2014

5

impressive india

Families

The hotel is good with expensive buffet food. The food are not bad though. However, the hotel called taxi has very poor quality. It is a 1960's car and very uncomfortable to seat. Every time when I call a taxi through the hotel staff, it was this man. It is not cheap either.

By on Jan 2, 2014

4

great location, comfortable hotel

Families

The hotel rooms, though small are comfortable and well equipped. The free wifi is a great plus! The location is great as well, just a few minutes walk from the India gate. Highly recommended.

By on Jul 16, 2013

5

comfortable for visiter of delhi

BusinessTravelers

it is the right place to complete your job with comfort and relax.

By on May 2, 2013