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Recent guest reviews

Friendly Staff , Courteous, great food

Could do better by providing cheaper shuttles to the airport. They allow UBER to come into the property any way. Rs 1250+ Tax vs Rs 115 by UBER is not equitable.

great pool, good buffet food. friendly s\helpful staff. available late checkout

Great hotel and amenities. Bit pricey though. Overall it's nice.

The dinner food was amazing, excellent WiFi and Room was clean

Staffs are not friendly. They don't look for providing a solution. Inside the room, tables have lot of black spots and the room had very strange smell. Most funny was that shower place did not have a door to close. After the shower, you will find water inside the bathroom. Avoid if you can.

I originally planned one night stay for a flight connection and ended up being there for three nights due to itinerary changes. I love this hotel for everything: convenient location, nice facilities, excellent service and helpful staff. It is a short ride to the airport, and the hotel's free airport shuttle service made commuting very easy. It is also close to the metro station that is a good alternative to avoid traffic during the rush hours. I enjoyed all the three dinners I had at the Pluck restaurant, tasty and innovative by combining Indian style cooking with European. Moreover, I would take this opportunity to say "thank you" again to Manisha, who talked to my travel agency to ensure my tour to Agra the next day will go smoothly, and Ravi, who helped me get a non-smoking room and gave me special offer for a late night checkout at 11pm. Your help made my 1st trip to New Delhi so wonderful. I look forward to coming back and staying in Novotel again!

Asset 2, Aerocity Hospitality District New Delhi Delhi N.C.R

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free covered valet and covered self parking
  • Onsite dining
  • Spa

Located in Aerocity within a short stroll of Worldmark, Novotel New Delhi Aerocity Hotel is within a 15-minute drive of Ambience Mall. This 400-room, 4-star hotel welcomes guests with a restaurant, a full-service spa, and an outdoor pool. It's connected to a shopping center in central New Delhi and also close to DLF Emporio Vasant Kunj and DLF Promenade Vasant Kunj.


Dining

This hotel serves as home to a wine bar, along with a buffet restaurant that specializes in regional cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a full breakfast is served for a fee on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:30 AM.


Rooms

All 400 soundproofed rooms provide minibars, electric kettles, and free newspapers. Guests can expect free WiFi and wired Internet, along with satellite TV. Bathrooms offer hair dryers, free toiletries, bathrobes, and toothbrushes and toothpaste. Other standard amenities include safes, phones, and ironing boards.


Property features

At Novotel New Delhi Aerocity Hotel, guests enjoy a full-service spa, an outdoor pool, and a 24-hour health club. Free valet parking is included with your stay. The front desk is staffed 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this spa hotel include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Superior Room, 1 King Bed

1 King Bed | Sleeps 4

Standard Twin Room, 2 Twin Beds

2 Twin Beds | Sleeps 4

Superior Suite, 1 King Bed

1 King Bed | Sleeps 3

Superior Twin Room, 2 Twin Beds

2 Twin Beds | Sleeps 4

Guest reviews for Novotel New Delhi Aerocity Hotel

Everyone (6) Couples (1) Family (1)
5
Family

Friendly Staff , Courteous, great food

By on Apr 28, 2021

Review comment responded on May 7, 2021

Dear valued guest, Thank you for your review of our hotel on this forum. It is always a pleasure to receive positive comments from our guests, especially comments about the warmth and friendliness of our team. I will surely share your comments with the team who will be thrilled and motivated. It was a pleasure to have you visit us and we look forward to welcome you back soon. Stay safe. Bet regards, Vineet Mishra Complex General Manager Pullman and Novotel New Delhi Aerocity

5
Partner Couples

Could do better by providing cheaper shuttles to the airport. They allow UBER to come into the property any way. Rs 1250+ Tax vs Rs 115 by UBER is not equitable.

By on Nov 6, 2019

Review comment responded on Nov 7, 2019

Dear Valued guest, Thank you for sharing your feedback with us. We regret that your experience was not at par with your expectations. In regards to the transportation charges, the fare is at par with the other hotels in the vicinity with similar fleet of cars.We do not encourage taxis for our guests as it is not advisable from a security point of view and the safety and security of our guests is of prime importance. I do hope that I was able to clarify your concerns and we look forward to welcome you back soon with our best of the services Sincerely, Meenakshi Director – Guest Experience

5
Everyone

By on Oct 6, 2019

Review comment responded on Oct 7, 2019

Dear Valued guest, Thank you for the excellent rating of our hotel on this forum, we appreciate it. It was a pleasure to have you visit us and we look forward to welcome you back soon. Best regards, Meenakshi Director – Guest Experience

5
Everyone

great pool, good buffet food. friendly s\helpful staff. available late checkout

By , from HI on Aug 5, 2018

Review comment responded on Aug 6, 2018

Dear William, Thank you for the excellent rating and your appreciative feedback on this forum, we appreciate it. It was a pleasure to have you visit us and we look forward to welcome you back soon. Best regards, Meenakshi Guest Experience Manager

5

novotel aero city new delhi

Everyone

Great hotel and amenities. Bit pricey though. Overall it's nice.

By , from Raleigh NC on Mar 8, 2018

Review comment responded on Mar 12, 2018

Dear Ven, Thank you for the excellent rating of our hotel on this forum. I would like to assure you that our pricing is very much at par with other hotels in the city.It was a pleasure to have you visit us and we look forward to welcome you back soon. Sincerely, Meenakshi Guest Experience Manager

4

nice hotel near to the airport

Everyone

The dinner food was amazing, excellent WiFi and Room was clean

By , from Miami on Oct 6, 2017

Review comment responded on Oct 12, 2017

Dear Martin, Thank you for the great review of our hotel on this forum. I am glad to receive such encouraging comments from our guests. It was a pleasure to have you visit us and we look forward to welcome you back soon. Warm regards, Meenakshi Guest Experience Manager

2

this hotel does not deserve to be 5 star

Everyone

Staffs are not friendly. They don't look for providing a solution. Inside the room, tables have lot of black spots and the room had very strange smell. Most funny was that shower place did not have a door to close. After the shower, you will find water inside the bathroom. Avoid if you can.

By on Mar 25, 2017

Review comment responded on Mar 28, 2017

Dear valued guest, Thank you for your review on this forum. Sincere apologies for the dissatisfaction in the services experienced by you . I have made a note of your concern and shared your feedback with the concerned department. Please rest assured, appropriate measures will be taken to address the same and prevent future occurrence. Hope to welcome you back assuring you of our best services. Sincerely, Meenakshi Guest Experience Manager

5

great airport hotel in new delhi

Everyone

I originally planned one night stay for a flight connection and ended up being there for three nights due to itinerary changes. I love this hotel for everything: convenient location, nice facilities, excellent service and helpful staff. It is a short ride to the airport, and the hotel's free airport shuttle service made commuting very easy. It is also close to the metro station that is a good alternative to avoid traffic during the rush hours. I enjoyed all the three dinners I had at the Pluck restaurant, tasty and innovative by combining Indian style cooking with European. Moreover, I would take this opportunity to say "thank you" again to Manisha, who talked to my travel agency to ensure my tour to Agra the next day will go smoothly, and Ravi, who helped me get a non-smoking room and gave me special offer for a late night checkout at 11pm. Your help made my 1st trip to New Delhi so wonderful. I look forward to coming back and staying in Novotel again!

By , from Beijing,China on Feb 18, 2017

Review comment responded on Mar 28, 2017

Dear Grace, Thank you for your review of our hotel on this forum. It is always a pleasure to receive positive comments from our guests ,especially comments praising about the friendliness and warmth of our staff. I have shared your appreciative comments with Manisha and Ravi who are thrilled and motivated. It was a pleasure to have you visit us and we look forward to welcome you back soon. Sincerely, Meenakshi Guest Experience Manager

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