Sleep Inn Decatur2.0 out of 5.0
Recent guest reviews
We came in from out of state for a family members funeral. We stayed 3 nights. Rooms were nice and clean. Reasonable price for our stay which included breakfast however we did not eat it. It was nice and quiet. Hallway near our rooms smelled like someone smoked in the hallway when we walked in. We do not smoke.
I had came to the Sleep Inn, expecting just another hotel but I went to this hotel and as soon as I walked in I knew I was going to have a good experience considering the lady at the desk was very helpful and quick, she was also very friendly and helped me to all my needs. I got up to my room and the first thing I do when I go to a hotel is check the cleanliness of the room so I went to the toilet and shower area and everything was very clean and hair free. I went to unfold the bed covers and they were also very clean, breakfast was very good and filling and I even asked for a specific time for the housekeeping to clean my room and they got right on it! Amazing staff and cleanliness, will be back.
The hotel was freshly updated w new everything. Staff was great. Until we had to shower the next morning. We had no water! We call the front desk and they said "Oh I'm sorry. Sometime when we fill up the hot tub the water shuts off and we don't know why!" WHAAAT?!?! That doesn't make sense... but the water came in a few minutes later and in the middle of my shower it shut off again! My husband calls again and they respond "I'm so sorry. The plumber has been out but we just can't figure out why this is happening!! But your more then welcome to come down here and use the pool locker room shower?!?!" Are you serious right now?? I'm in the middle of my shower... can u please turn the water back on!!! There was no reason of why this was happening. The place , staff and the free breakfast was great. If you don't plan on taking a shower while your there.
I've waited 5 days for management to contact me without a peep so disinterest in customer experience can be added to the list below. 1. It took over 30 minutes to wake up the night clerk so we could check in. I finally called from the lobby phone and she appeared from around the corner. 2. During check-in, she stated, "it looks like someone screwed up and put people in your room". Upon handing me the keys, she told me to come back down if someone was in my room (at 1 am). I DID make her go check the room first. 3. The carpet was filthy including pebbles and grass. 4. The shower took forever to get warm. Then the water stopped running several times during the shower. When I inquired in the morning, I was told that they were aware of the issue and trying to get it fixed. 5. During check-out, I experienced the adherence to the pet policy: 2 pet limit/up to 30 lbs each...as I 200+ lb Saint Berhard almost ran me over in the lobby followed by 3 Corgies running over my feet as I tried to enter the elevator. AND THE BEST FOR LAST...housekeeping was kind enough to leave half of a Viagra tablet on the nightstand from the previous guests! Clearly a very disappointing experience. Good luck if you opt to stay there.
I had a great time the staff is incredible and friendly and are there to completely take care of the guests, when I checked in the lady was very helpful and gave me cookies and water to recognize my choice membership! The next morning I went down stairs for breakfast and the breakfast was great and had a good variety when they run out of something they are right there to fill it up and clean up any messes! Will definitely be staying again!
When I checked in to my room I noticed two things; a drink straw next to one of the beds and the strong smell of cigarette smoke in my non smoking room. I told the desk clerk who seemed unconcerned and said it was the venting. I left the straw and debris to see if it was cleaned the next day. When I returned to the room the bed had been made but the straw was still on the floor and my dirty towel lay on the other bed. Not only that but the smell of smoke was so strong it made my eyes water. This time the clerk agreed and moved me to a different room. The rooms are very nice. It is a shame the cleaning staff is so poor. The green space around the hotel was nice for my dogs and the breakfast is SUPER. A friendly staff and decent cleaning would put this in a 5 star category but I question the cleanliness at this time.
Just wanted a nice night away from home. Was greeted by friendly staff, quick and easy check in. Clean rooms, nice decor, and view of the pond. Pretty nice pool/hot tub area. Price is right! One happy mama here.
Great place to stay nice friendly and helpful staff comfy bed good breakfast, pool /spa, fitness room was great we had nice stay we will be coming back. pond was great too. enough tv channels. we had nice stay
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Indoor pool
Sleep Inn Decatur places you within a 10-minute drive of Hickory Point Mall and Hickory Point Golf Course. This hotel has 68 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. Scovill Zoo and Kirkland Fine Arts Center are also within a 20-minute drive of this Decatur hotel.
Start your day off right with a free buffet breakfast.
All of Sleep Inn Decatur's 68 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. 32-inch flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Other amenities include free weekday newspapers, free local calls, and hair dryers.
Guests staying at Sleep Inn Decatur enjoy an indoor pool, a fitness center, and a spa tub. A stay here includes free parking. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a meeting room, and a business center.
Reviews from Trip Advisor
58% of guests recommend this hotelTotal of 8 reviews