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Baymont Inn and Suites Ormond Beach

2.5 out of 5.0

Recent guest reviews

We may not bundle again. We booked for 5; 3 adults, two kids, 14 and 16. Our room had two small beds, full size, and no other sleeping areas. We were told that the assumption was the kids would be, "little, little" so they didn't need a sleeping area, (yes they said that) . I didn't understand that. We asked for a cot and nothing was available. One person in our party had to stay with someone we knew in the area. Not the plan. Sleeping on the floor was not an option. The floor was dirty; a small chair was in one corner, dirty, stained with a hole in it (I took a picture of it for reference since that might be the place for the "little, little" people to sleep) During our stay, we asked to have our sheets changed because they were stained or dirty, got 2 towels each day(for 4 people) also stained, had to have our key reprogramed each time we went to use it, not because we put them near a credit card or phone, although were did get that lecture. We were very careful about that. Finally, customer service was poor. On the final night, the 5th person needed to stay to make a 4am leave; we were able to get a small blow-up mattress with a patch, it leaked and was flat by morning. There was barely a space for it to fit. we had to move a piece of furniture to make it work. When getting it, hotel staff did not even bring it to us. We picked it up, and the linens and was asked to bring the pump down when finished. This same staff did not stand from her chair to reprogram our keys.

We reserved a non-smoking room and when we got to our room the entire floor and the room smelled like smoke. My young son could not sleep because the linens and the pillows all smelled like smoke. All of our clothes that we had smelled like smoke just from being in the room. The room was not clean and the entire place needs to be renovated it is beat.

Phone didn’t work until 3rd day there; shower fixtures were loose hard to adjust, carpeting was dirty & very thin & there were bugs which we found on the day we left. It was not good at all. Never go again. Sleep in car if I had to. They advertised a good deal....remember you get what you pay for! I do have to say employees were very nice. I would add photos, but phone was stolen day after I got there...at a local store, not hotel.

Outside very nice but just crossing the doors you will be invaded by a strong and unpleasant smell of moisture. Needs an urgent upgrade Friendly staff

Run... gross and dirty The rooms smell, filthy carpets and stained doorways with handprints

Roach on toilet seat. Xxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Booked a room for 5 and were promised an air mattress at check in but my son had to sleep on the floor because there was no air pump. There were hairs in the bathroom, hair in the bed, pillowcases had makeup and dirt on them. “Nonsmoking” room had a severe smoke smell. Walls are chipped, and toilet paper holder was falling out the wall and rusted. When I spoke to the checkout about it, they were unhelpful. Very disappointed!!

Motel has gone down from my stay last year. Kids running up and down the hall making a lot of noise. Only one of ten lights working in parking lot. Room across hall had people beating on door all hours of night and (BUYING SOMETHING) Every time you get off elevator you small where people has been smoking.When you leave your room you never know if your key card will let you back in. Had to go to office to get linen because maids did not clean room sometimes. Son had room down hall and had to buy duct tape to tape around door between rooms because someone smoked in their non smoking room.

We stayed here for vacation for a week. The cleaning staff and a couple of the desk staff were very very nice and did a good job. The building over all clean. There were a lot of things broken that you can tell will never get fixed. Most nights there were people slamming doors all night and talking outside of our door. Not to mention one of the desk staff met his drug dealer in the parking lot behind the building every night. Over all the rooms and facilities were clean but outdated. A lot of doors, pool chairs, fence around the pool, etc were broken. Needs lots of work. Also not sure about all of the shadiness going on there.

This hotel has obviously seen better days. However the staff are friendly and accommodating. The room was clean and comfortable. We like the outside entrance so that your car is right outside your door. Breakfast was the usual with the addition of scrambled eggs and sausage. There was a lady working in the breakfast area who was wonderful. She kept the room cleaned up and was very friendly.

Not very happy with my experience at this Hotel, when I got to the room there was a used glove on the floor outside my room. When I entered the room the 1st thing I did was walk to the AC unit to adjust the temp to my comfort level and to my disgust there was a pair of DIRTY mens underwear next to the bed. when I called the front desk to complain they did send someone up to take out the article but never offered anything for my inconvenience

The staff at this hotel was teh best I have ever come across. Very professional and couteous. Extremely helpful. Got us an early check in due to our long trip. Always ledning a helping hand.

Only 2 complaints; 1. breafast; only one type of yogurt(lite), no eggs,no muffins,ect.... 2 Stain on comforter

As I said clean friendly facility Basic furnishings and amenities Great price

Not bad for the low price. Good waffles! Only con was a bucket in hallway collecting dripping water. Also, Staff don't greet unless you're at the counter.

Please need more maintenance in the rooms. Refrigerator damaged and cigarette smell in the room very intense. Also more cleaning in all areas

If you a smoker this would be for you. Had to change rooms couple of times for various reasons. Should be cheaper then discouted rates you find online

When we arrived (at 11pm) the hotel clerk said he just got there and wasn't sure if our room was cleaned or not...it was not! The beds looked kind of made, but you could tell someone had been lying it them. There was hair on the bathroom floor and the light was flickering, about to go out. I went back down and the clerk did give us a different room, but it wasn't exactly spotless. At least it was okay, so, since it was late and the room had already been paid for, we stayed. the air conditioning unit in the outer room was making quite a bit of noise so we shut it off and just used the one in the bedroom, which was fine. The sheets on the bed were clean, but stained...need to be discarded or at least bleached?! The overall appearance of the hotel was okay, but if you looked very close you could easily see that it wasn't all that clean. I don't think we would want to stay there again, everything was just okay at best, but with a little work it could be very nice. The people I talked to there were nice enough, but seemed to frustrated as well about the state of some things (they seemed to be understaffed).

Unfortunately, we were in Ormond Beach due to a death in the family. The staff at the Baymont were very kind and went out of their way to help accommodate incoming family members as they arrived, and for that, I'm very grateful. The room was clean and comfortable, and the price was decent.

Great value....very friendly staff...morning breakfast very good, try the waffles!! Overall a nice place for the money....would stay again.

175 Interchange Blvd Ormond Beach FL

Hotel highlights

  • Free breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located 2.5 mi (3.9 km) from Christ Presbyterian Church, Baymont Inn and Suites Ormond Beach is within a 10-minute drive of Daytona International Speedway. This 67-room hotel has free breakfast along with conveniences like an outdoor pool and a 24-hour fitness center. Also near this Ormond Beach hotel are Prince of Peace Catholic Church and Congregation B'Nai Torah.


Dining

Free breakfast is included with your stay.


Rooms

All of Baymont Inn and Suites Ormond Beach's 67 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. 37-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Free local calls, ironing boards, and desks are also standard.


Property features

At Baymont Inn and Suites Ormond Beach, guests enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has staff always at the ready. Additional amenities include a meeting room, a business center, and express check-in.

Guest reviews for Baymont Inn and Suites Ormond Beach

Everyone (18) Couples (12) Business (7) Family (7) Other (6)
1

unpleasant all around

Everyone

We may not bundle again. We booked for 5; 3 adults, two kids, 14 and 16. Our room had two small beds, full size, and no other sleeping areas. We were told that the assumption was the kids would be, "little, little" so they didn't need a sleeping area, (yes they said that) . I didn't understand that. We asked for a cot and nothing was available. One person in our party had to stay with someone we knew in the area. Not the plan. Sleeping on the floor was not an option. The floor was dirty; a small chair was in one corner, dirty, stained with a hole in it (I took a picture of it for reference since that might be the place for the "little, little" people to sleep) During our stay, we asked to have our sheets changed because they were stained or dirty, got 2 towels each day(for 4 people) also stained, had to have our key reprogramed each time we went to use it, not because we put them near a credit card or phone, although were did get that lecture. We were very careful about that. Finally, customer service was poor. On the final night, the 5th person needed to stay to make a 4am leave; we were able to get a small blow-up mattress with a patch, it leaked and was flat by morning. There was barely a space for it to fit. we had to move a piece of furniture to make it work. When getting it, hotel staff did not even bring it to us. We picked it up, and the linens and was asked to bring the pump down when finished. This same staff did not stand from her chair to reprogram our keys.

By on Apr 13, 2018

Review comment responded on Apr 16, 2018

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,

1

dont do it

Everyone

We reserved a non-smoking room and when we got to our room the entire floor and the room smelled like smoke. My young son could not sleep because the linens and the pillows all smelled like smoke. All of our clothes that we had smelled like smoke just from being in the room. The room was not clean and the entire place needs to be renovated it is beat.

By on Apr 9, 2018

Review comment responded on Apr 13, 2018

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2

hotel was close to where grandchildren were .

Everyone

Phone didn’t work until 3rd day there; shower fixtures were loose hard to adjust, carpeting was dirty & very thin & there were bugs which we found on the day we left. It was not good at all. Never go again. Sleep in car if I had to. They advertised a good deal....remember you get what you pay for! I do have to say employees were very nice. I would add photos, but phone was stolen day after I got there...at a local store, not hotel.

By , from AZ on Mar 26, 2018

Review comment responded on Mar 28, 2018

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Hiren Gandhi

3

a stinky place that needs an update

Everyone

Outside very nice but just crossing the doors you will be invaded by a strong and unpleasant smell of moisture. Needs an urgent upgrade Friendly staff

By on Mar 26, 2018

Review comment responded on Mar 30, 2018

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Hiren Gandhi

1

roaches and filth

Everyone

Run... gross and dirty The rooms smell, filthy carpets and stained doorways with handprints

By , from Ormond Beach, Fl on Mar 5, 2018

Review comment responded on Mar 8, 2018

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,

1

terribleness

Everyone

Roach on toilet seat. Xxxxxxxxxxxxxxxxxxxxxxxxxxxxx

By on Feb 26, 2018

Review comment responded on Feb 28, 2018

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,

1

filthy room and no bed

Everyone

Booked a room for 5 and were promised an air mattress at check in but my son had to sleep on the floor because there was no air pump. There were hairs in the bathroom, hair in the bed, pillowcases had makeup and dirt on them. “Nonsmoking” room had a severe smoke smell. Walls are chipped, and toilet paper holder was falling out the wall and rusted. When I spoke to the checkout about it, they were unhelpful. Very disappointed!!

By , from Florida on Dec 27, 2017

Review comment responded on Feb 11, 2018

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Hiren Gandhi Baymont Inn & Suites

1

my stay at ormond beach.

Everyone

Motel has gone down from my stay last year. Kids running up and down the hall making a lot of noise. Only one of ten lights working in parking lot. Room across hall had people beating on door all hours of night and (BUYING SOMETHING) Every time you get off elevator you small where people has been smoking.When you leave your room you never know if your key card will let you back in. Had to go to office to get linen because maids did not clean room sometimes. Son had room down hall and had to buy duct tape to tape around door between rooms because someone smoked in their non smoking room.

By , from Chatt. Tn. on Dec 2, 2017

Review comment responded on Dec 9, 2017

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Baymont Inn & Suites

2

rundown and shady

Everyone

We stayed here for vacation for a week. The cleaning staff and a couple of the desk staff were very very nice and did a good job. The building over all clean. There were a lot of things broken that you can tell will never get fixed. Most nights there were people slamming doors all night and talking outside of our door. Not to mention one of the desk staff met his drug dealer in the parking lot behind the building every night. Over all the rooms and facilities were clean but outdated. A lot of doors, pool chairs, fence around the pool, etc were broken. Needs lots of work. Also not sure about all of the shadiness going on there.

By , from R on Jul 2, 2017

Review comment responded on Aug 3, 2017

Thank you for taking the time to complete our survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to APOLOGIZE for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvement to ensure we offer an exceptional experience for our guests in the future

3

old but clean

Everyone

This hotel has obviously seen better days. However the staff are friendly and accommodating. The room was clean and comfortable. We like the outside entrance so that your car is right outside your door. Breakfast was the usual with the addition of scrambled eggs and sausage. There was a lady working in the breakfast area who was wonderful. She kept the room cleaned up and was very friendly.

By , from NY on Mar 31, 2017