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Red Roof Inn & Suites Addison

2.5 out of 5.0

Recent guest reviews

Room was nasty and had an old smell.Couldnt even stay there.I am thankful that the workers at the front desk gave me a full refund.

Friendly and fast check in. Overall nice hotel.

I travelled from Atlanta to Dallas and excellent hotel to stay because of the awesome staffs, clean rooms, safe surroundings. This is my 3rd visit to the same hoel. I will recommend anytime to anyone.

Very rude staff. Already discussed for late checkout but front desk kept calling. Asked him to check in the book and he said it doesn't matter.

I showed up past midnight, and a man in the front was very nice. Extremely appreciated it. Overall I enjoyed the stay. The bed was a little too hard for my liking but besides that no complains. Will stay again.

Breakfast was not good. There was not much choices to choose

I stayed there three days. It was clean and kept clean daily. They made up the bed, cleaned and put fresh towels in the bath room. Fresh cups and replenished the coffee. The room was much better than other hotels I've used.

The room was as pictured and described. It was very nice and clean. Bedding was comfortable. Staff was very efficient and welcoming. Free breakfast was small but worked for us on the go.

Room was ok but had a pet smell, would not stay again.

It was a good room for the money with no frills. Inexpensive. Wifi OK.

First of all there was broken glass on the floor. The room was a mess. There was grit on my sheets. The breakfast was corn flakes and white bread. All in all the place was a disaster.

It was ok. Good rate for just sleeping. Staying again here the following week.

Room was clean and the staff was excellent. A lot of good restaurants very close by.Good hot breakfast in the morning. Was just staying overnight, but would stay again.

The actual motel does not match the pictures on the web site. This motel is run down. They were in the midst of renovating and there was construction debris stored on the motel premises and in the parking lot. I was not impressed with the staff. I had made a 2-night reservation. They setup my room key for a 1-night stay so after 24 hours my room key suddenly wouldn't work; this happened a a very inconvenient time. When I arrived on Thursday night I asked for a local place to buy a bottle of wine. The clerk sent me back down Belt Line Road where all the wine stores were closed. Later I found out that there was an open store on Keller Springs Road in Addison. This is the kind of motel where, at least when I was there, people leave their doors open and party on the balcony and sidewalks. I don't appreciate that kind of behavior.

great value for the location. Manager on duty was very helpful and offered the use of the hotel's internet computer for us to use.

This was just a room, very old furn. and the room needed some up keep. The local was great, very near dinning and major Hwys. The service was friendly. Other than that it was just a room.

I chose the Quality Inn/Addison based on a combination of price and location. I am familiar with the area, and I figured that the hotel would be clean, quiet, and would provide at least a minimum standard of amenities. I found the room to be in sub-standard condition - the shower curtain rod and towel shelves were barely hanging on the wall. There were no facecloths in the room, and the WiFi barely worked. I had no access from the second bed, poor from the first, and marginal access from the desk. The complimentary breakfast was no compliment - small selections, and the bagels were stale. At checkout, the day manager literally got into a shouting match with the folks in the room next to ours - they were complaining about the toilet not working and other problems. They seemed upset, but stressed. The manager lost it, raising his voice, and accusing them of simply wanting a free room. What the manager SHOULD have done was to have apologized, checked out the problems for himself, and offered to kick the problem up the corporate ladder for them. This would have given them some TLC, and hope for a resolution, and allowed everyone to calm down. If that's the kind of management that represents the chain, next time I think I'll take my business elsewhere.

Desk Clerk was very friendly and supportive of other local busineses (resteraunts, etc.). Provided us with detailed map of resteraunt locations.

stayed here before and no one was at the pool. This time was more crowded and a lot of kids.

4103 Belt Line Rd Addison TX

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Addison - Galleria within a mile (2 km) of Addison Circle Park, Red Roof Inn & Suites Addison is within 2 miles (3 km) of Village on the Parkway. This 105-room motel has conveniences like free breakfast, free in-room WiFi, and free self parking. It's in central Addison and also close to Galleria Dallas and Cavanaugh Flight Museum.


Dining

Free continental breakfast is included with your stay. This motel has a restaurant that's perfect for a leisurely bite to eat.


Rooms

All of Red Roof Inn & Suites Addison's 105 rooms are recently renovated and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and LED TVs with cable channels. Free long-distance calls, free local calls, and hair dryers are also available.


Property features

Guests of Red Roof Inn & Suites Addison enjoy access to free WiFi in public areas, 3 meeting rooms, and a conference center. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.

Room options

Deluxe Two Full Beds Non Smoking

Full 2 | Sleeps 4

Suite, 1 King Bed, Non Smoking, Jetted Tub

King 1 | Sleeps 2

Suite Two Full Beds Non Smoking

Full 2 | Sleeps 4

Deluxe Two Full Beds Smoking

Full 2 | Sleeps 4

Guest reviews for Red Roof Inn & Suites Addison

Everyone (9) Business (6) Couples (3) Family (1) Friends (1) Other (3)
1

never again even if it was free

Everyone
Stains on carpet Floor was nasty I think urine and blood Don't ask what's on the fridge

Room was nasty and had an old smell.Couldnt even stay there.I am thankful that the workers at the front desk gave me a full refund.

By on May 24, 2017

Review comment responded on May 29, 2017

Dear Valued Customer I am sorry to hear that your stay at the Red Roof Inn & Suites Addison, TX was not satisfactory. We will be renovating our hotel sometimes soon this year and our new rooms will include: new hardwood laminate flooring, new lamps, flat screen tvs, new bathroom lighting new paint on the walls and a brand new lobby. I am looking forward to building a long term relationships with my guest. We hope that you will give us a chance in the future.

4

short stay

Everyone

Friendly and fast check in. Overall nice hotel.

By , from Dallas Tx on Apr 26, 2017

Review comment responded on May 2, 2017

Dear Sregit02 Thank you for your kind words regarding your recent stay with us. We pride ourselves on putting forth exactly what you described… a clean, updated hotel that displays excellent service and amenities. Thank you once again for your kind words and please know we value your business and looking forward to serving you again!

5

loved staying in red roof inn. repeated visit

Everyone

I travelled from Atlanta to Dallas and excellent hotel to stay because of the awesome staffs, clean rooms, safe surroundings. This is my 3rd visit to the same hoel. I will recommend anytime to anyone.

By on Mar 27, 2017

Review comment responded on Mar 30, 2017

Dear Guest Thank you so much for staying with us and writing this review about my great staff. They all genuinely care about each guests stay and will go out of there way to make the stay enjoyable as you saw first hand. So glad you and your family enjoyed yourselves. We look forward to see you soon in the near future.

3

terrible staff...just one person

Everyone

Very rude staff. Already discussed for late checkout but front desk kept calling. Asked him to check in the book and he said it doesn't matter.

By , from dallas on Jan 21, 2017

Review comment responded on Jan 25, 2017

Dear Jackson Thank you for choosing Red Rood Inn and Suites Addison, TX. We Thank you for your review and feedback. I am sorry for the issues you mentioned in the review, . I am sorry for your experience and I'll follow up with my staff. I will give them well training to avoid this types of mistakes in future. We hope you will give us an opportunity to serve you better in the near future.

5

good location

Everyone

I showed up past midnight, and a man in the front was very nice. Extremely appreciated it. Overall I enjoyed the stay. The bed was a little too hard for my liking but besides that no complains. Will stay again.

By on Jan 17, 2017

Review comment responded on Feb 17, 2017

Thank you for choosing Red Roof Inn and Suites Addison, TX. We Thank you for leaving us a 5 out of 5 stars review on Orbitz.com. We hope you had a wonderful stay at our Inn. Thank you for noticing our wonderful staff. They work hard and appreciate the recognition. We are working on some updates to the hotel at this time. Looking forward to seeing you again in the future.

3
Everyone

Breakfast was not good. There was not much choices to choose

By on Dec 19, 2016

Review comment responded on Dec 29, 2016

Dear Guest Thank you for choosing Red Roof Inn and Suites Addison, TX. We thank you for your feedback. We apologize for the inconvenience. We will work hard to provide our guest with more breakfast options. We hope you will give us an opportunity to serve you better in the near future.

4

nice hotel

Everyone

I stayed there three days. It was clean and kept clean daily. They made up the bed, cleaned and put fresh towels in the bath room. Fresh cups and replenished the coffee. The room was much better than other hotels I've used.

By , from California on Nov 22, 2016

Review comment responded on Nov 27, 2016

Dear Dick Thank you for choosing Red Roof Inn And Suites Addison. We also would like to thank you for leaving us a great review online on Orbitz. We appreciate your stay at our Inn. We hope you like our recently renovated rooms. We look forward to see you soon in the near future.

5
Everyone

By on Nov 13, 2016

Review comment responded on Nov 15, 2016

Dear Guest Thank you for choosing Red Roof Inn and Suites Addison, TX. We would like to thank you for leaving us a 5 star review online on Orbitz.com. We really appreciate your stay at our Inn. We hope your stay at our Inn was a memorable stay. We hope to see you soon in the near future.

5

very nice

Everyone

The room was as pictured and described. It was very nice and clean. Bedding was comfortable. Staff was very efficient and welcoming. Free breakfast was small but worked for us on the go.

By , from TX on Oct 22, 2016

Review comment responded on Nov 9, 2016

Dear Sregit02 Thank you for choosing Red Roof Inn and Suites Addison, TX. We thank you for leaving us a great review online on Orbitz.com. We really appreciate your stay at our Inn. We hope you liked the new Bedding and we hope to see you soon in the near future.

3

ok but room had pet oder

BusinessTravelers

Room was ok but had a pet smell, would not stay again.

By on Nov 10, 2015