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Recent guest reviews

The staff was nice. The hotel is older but clean. However my room was clean but water started coming in from the bathroom ceiling and there was previous work to try and stop it.Maintence tried to fix the issue by removing old towels inside the ceiling where it was leaking and they were wet and molded and just stuffed clean towels as a temporary fix. The next morning I woke up to more than a drip it was a steady flow. This was in the middle of the bathroom. I reported it again to the front desk but I never seen the worker call maintenance. Definitely will not be staying there again unfortunately.

It definitely looks better in pictures, the room size was nice and the bed was comfortable but the property, parking lot, and neighborhood is very sketchy. I wouldn't stay there with a family

DFW closed and all flights were canceled. I was lucky enough to find a room here. Most hotels were fully booked by the time I landed and started looking. There was a line 10 people deep upon check-in at 11:30pm. Most of the people were complaining to the ONE poor guy at the counter. This guy, however, was cool, calm, and professional during the whole process. I was impressed with his ability to help everyone while being berated for a situation he had no control over. This guy deserves some kind of reward. The hotel was clean and nice. Oh- there was also a free shuttle service to the airport! Great breakfast. I would definitely stay here again. Kudos dude, well done!

It needs free breakfast for &147 a night more snacks in vending machines.

They may want to take the big marble slab of the Ten Commandments away from the entrance. Religion should be inside the rooms of the hotel, not out there

Killer! we had a good time, nice hotel, free breakfast, free airport pickup, awesome people

Great hotel woth nice hospitality, needs little TLC to make it 5 star

Very comfortable and quiet room. Would recomend to a friend.

The beds are AMAZING!! The sheets and comforter were fresh and seemed quite new. I've never slept so well! The staff was very friendly. The rooms were clean and smelled good. The breakfast buffet was pretty good for being included. The only down fall was there was DirecTV was acting up and I couldn't watch a movie. Also, I thought the pool would be open so was let down.

First I was picked up from the airport by a gentleman in a van which was awesome because if you don't have transportation it gets you safe to the hotel. Check in was easy and the room was ready and clean. I grabbed a bite to eat in the bar for my surprise their was happy hour so I didn't spend lot of money but the food was yummy because I went back another night to eat there again.

in Dallas for a funeral. Hotel was convenient, quiet, nice adjoining restaurant. Would stay there again.

American Airlines cancelled flight. Got last minute reservation.

We could see the light through the door crack , dirty carpet ...

W Northwest Hwy Dallas TX

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in public areas
  • Onsite dining
  • 24-hour fitness center

Located in Northwest Dallas, MCM Elegante Hotel & Suites Dallas is within a 10-minute drive of popular attractions such as Dallas Market Center and American Airlines Center. This 3.5-star hotel has 197 guestrooms and offers a 24-hour fitness center, a spa tub, and a 24-hour business center.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 6:00 AM to 10:30 AM. This hotel is home to a family restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. A hosted evening meal is available for a surcharge daily.


Rooms

All 197 air-conditioned rooms provide refrigerators, coffee makers, and free newspapers. Guests can expect to find 50-inch flat-screen TVs with satellite channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Free local calls, safes, and ironing boards are also available.


Property features

MCM Elegante Hotel & Suites Dallas offers a 24-hour fitness center, a spa tub, and free WiFi in public areas. You'll find RV, bus, and truck parking. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.

Room options

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 2

Family Suite, Poolside

1 King Bed and 1 King Sofa Bed | Sleeps 4

Deluxe Double Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Family Suite, 2 Queen Beds, Poolside

2 Queen Beds | Sleeps 4

Guest reviews for MCM Elegante Hotel & Suites Dallas

Everyone (23) Couples (1) Family (1)
5
Everyone

By on Sep 8, 2020

Review comment responded on Sep 9, 2020

Thank you for staying with us and for your feedback. We are pleased that you enjoyed your stay with us and hope to have you back with us soon!

4
Everyone

By on Mar 8, 2020

Review comment responded on Mar 12, 2020

Thank you for your recent feedback we appreciate your honesty and will use this to help improve our overall guest experience

3
Partner Couples Family

The staff was nice. The hotel is older but clean. However my room was clean but water started coming in from the bathroom ceiling and there was previous work to try and stop it.Maintence tried to fix the issue by removing old towels inside the ceiling where it was leaking and they were wet and molded and just stuffed clean towels as a temporary fix. The next morning I woke up to more than a drip it was a steady flow. This was in the middle of the bathroom. I reported it again to the front desk but I never seen the worker call maintenance. Definitely will not be staying there again unfortunately.

By on Feb 21, 2020

Review comment responded on Feb 24, 2020

Thank you for staying with us and for your feedback. We are disappointed that your your stay with us was not satisfactory. We will work hard to fix the issues.

5
Everyone

By on Sep 28, 2019

Review comment responded on Sep 30, 2019

Thank you for staying with us and for your feedback. We are pleased that you enjoyed your stay with us and hope to see you again soon!

2
Friends

It definitely looks better in pictures, the room size was nice and the bed was comfortable but the property, parking lot, and neighborhood is very sketchy. I wouldn't stay there with a family

By on Sep 25, 2019

Review comment responded on Sep 25, 2019

Thank you for staying with us. We are pleased that you enjoyed our bed and received a good nights rest. Disappointed that you felt that our location was not suitable.

5
Everyone

DFW closed and all flights were canceled. I was lucky enough to find a room here. Most hotels were fully booked by the time I landed and started looking. There was a line 10 people deep upon check-in at 11:30pm. Most of the people were complaining to the ONE poor guy at the counter. This guy, however, was cool, calm, and professional during the whole process. I was impressed with his ability to help everyone while being berated for a situation he had no control over. This guy deserves some kind of reward. The hotel was clean and nice. Oh- there was also a free shuttle service to the airport! Great breakfast. I would definitely stay here again. Kudos dude, well done!

By on Jul 25, 2019

Review comment responded on Aug 1, 2019

Thank you for staying with us and for your wonderful feedback. This was an expected event and happy to hear that our employee did an outstanding job.

4
Everyone

By on Jul 16, 2019

Review comment responded on Jul 17, 2019

Thank you for staying with us and for your feedback. We are pleased you enjoyed your stay with us and hope to have you back with us soon!

4
Everyone

By on Jun 30, 2019

Review comment responded on Jul 2, 2019

Thank you for staying with us and for your feedback. We are happy that you enjoyed your stay and hope to have you with us again soon!

4
Business Business

It needs free breakfast for &147 a night more snacks in vending machines.

By on Jun 7, 2019

Review comment responded on Jun 7, 2019

Thank you for staying with us and for your feedback. We offer free breakfast to all our guests.

4
Everyone

By on Apr 8, 2019

Review comment responded on Apr 8, 2019

Thank you staying with us and for your feedback. We are pleased you enjoyed your stay and hope to see you again soon!

MCM Elegante Hotel & Suites Dallas

2330 W Northwest Hwy, Dallas, TX 75220
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