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InterContinental Dallas

4.0 out of 5.0

Recent guest reviews

Beautiful bar/dining/casual when you enter the hotel.

Quiet, clean rooms and a nice vibrant lounge area with good food and a great bar. A lot of dining options nearby.

The hotel location was great and overall we enjoyed our stay. Housekeeping knocked every 30 minutes even if we had the do not disturb sign up.

Great location off toll road , convenient , great accommodations and very clean.

We had a great time! Enjoyed a nice bottle of wine in the room and the breakfast was simply delicious!

Everything was nice - especially breakfast. I will definitely come back when coming to dallas

We arrived at 10:00 at night after travelling all day from the East Coast to be told that even though we had requested a king bed they did not have any available, only double beds. We were there on business/ our 30th wedding anniversary and they said there was nothing they could do but if we want to pay 100 dollars extra a night we could have the executive suite.....it was late and we were tired so we took it. The hotel was not very accommodating! If it was earlier in the day we would have tried to find another hotel! The room was nice but not 200 dollars extra nice!

Staff was very friendly and helpful! Room was clean and quiet.

I had a very nice stay at the hotel. There was a lot of room in the lobby for my one and half year old to run around and the staff was very helpful.

Inadequate parking at night, Must pay $10 in garage. Room cold for two nights because thermstat didnt work. No bathrobes and blow drier burnt out. Charge $9 plus for internet use. No coffee in lobby after 7:00AM and cold before that. Worst Inter Cont. hotel I've ever stayed at. Oh yes, your original proposal included breakfast. When we got there it was not included. I would never stay there again.

been here several times. always works. never a problem. nice location in north dallas

Did not use any guest facilities however room and lobby were great. Very clean and very comfortable.

We booked a room for the Kaboom town fireworks show, July 3rd. Several things made our trip one we will not repeat. 1. asked for refrigerator for medication, we received full of left over food from previous user. 2. went to have drinks in the bar. Service was very slow and seem to be not caring if we received customer service or not. 3. was told there would be a DJ outside and music for the fireworks show you can see from the pool area. No DJ and no music 4. went in after fireworks were over for a snack, the bar was out of food and we were told to get our food from room service not enough wait staff . We wanted to sit in the bar enjoy a drink and have some food. This was not able to happen since no food could be had.(very disappointing) Over all the trip was ok but for the money we could have stayed home, we wanted a little extra special service.

The hotel is not as nice, as it used to be, and does not compare with the quality of the Intercontinental in Houston. I disliked having the hotel put a hold on my credit card when my room was prepaid.

Clean attractive room and excellent outdoor heated pool. Breakfast was a little dreary and uninspired but service was attentive and courteous

The promises made while booking were not honored,We live in the same city as hotel all we asked for was a room facing fireworks, couldn't get it. Was told I did,I don't know where the problem was,either 3rd party booking or just flat out lies, I feel like I wasted all my money.Whole family was disappointed, complete waste of hard earned money.The moment we arrived my son found a piece of razor sharp metal that was twice as thick as a razor blade, smaller than a sugar cube we are lucky he did not find it with his bare foot,E.R.room is where we'd have ended up. The management was so tired of me trying to get what was promised, they wouldn't take my calls from room, Used cell and the mgr.said he'd done all he could. WASTE OF MONEY!!!!

its was great just the rooms need to be upgraded , no flat sceen tv, just old for the 4 or 5 star hotel like the intercontinetal, but the service still was priceless

fabulous

Great hotel! One of the most comfortable pillow/bedding combinations I've ever slept on. The only downside was no refrigerator in the room (other than the mini-bar.)

Very nice,room service was fast and hot. Bottle water was $4.50.I thought that was high. No soda machines,but a minnie bar in the room. I would stay there again.

15201 Dallas Pkwy Dallas TX

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • 24-hour fitness center

Located in Addison - Galleria, InterContinental Dallas is a leisurely stroll from sights such as Village on the Parkway and Addison Circle Park. This 528-room, 4-star hotel has an outdoor pool along with a 24-hour fitness center and free in-room WiFi. WaterTower Theater and Galleria Dallas are also close to this Dallas hotel.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start your day off with cooked-to-order breakfast, available for a fee.


Rooms

All 528 air-conditioned rooms provide minibars, coffee makers, and free newspapers. Guests can expect free WiFi and TVs with cable channels and pay movies. Bathrooms have hair dryers, free toiletries, and bathrobes. Video-game consoles, phones, and ironing boards are also standard.


Property features

Guests of InterContinental Dallas have access to an outdoor pool, a 24-hour fitness center, and a sauna. Parking is available for USD 10.00 per day (USD 18.00 per day for valet parking), and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, 17 meeting rooms, and conference space.

Room options

Deluxe Room, 1 King Bed

King 1 | Sleeps 2

Deluxe Room, 1 Double Bed

Full 1 | Sleeps 4

Executive Suite, 1 King Bed

King 1 | Sleeps 4

Club Room, 1 King Bed

King 1 | Sleeps 2

Guest reviews for InterContinental Dallas

Everyone (2) Couples (7) Business (5) Family (4) Friends (1) Other (3)
5
Everyone

Beautiful bar/dining/casual when you enter the hotel.

By on Feb 3, 2017

4

good location, nice rooms, great lounge

Everyone

Quiet, clean rooms and a nice vibrant lounge area with good food and a great bar. A lot of dining options nearby.

By , from Houston, TX on Apr 12, 2016

4

weekend getaway

Couples

The hotel location was great and overall we enjoyed our stay. Housekeeping knocked every 30 minutes even if we had the do not disturb sign up.

By on Jul 31, 2015

4

easy location

GetawayWithFriends

Great location off toll road , convenient , great accommodations and very clean.

By on Jul 28, 2014

5

fun getaway!

Couples

We had a great time! Enjoyed a nice bottle of wine in the room and the breakfast was simply delicious!

By on May 6, 2014

4

comfortable stay

BusinessTravelers

Everything was nice - especially breakfast. I will definitely come back when coming to dallas

By on Aug 31, 2013

3

expensive stay!

Couples

We arrived at 10:00 at night after travelling all day from the East Coast to be told that even though we had requested a king bed they did not have any available, only double beds. We were there on business/ our 30th wedding anniversary and they said there was nothing they could do but if we want to pay 100 dollars extra a night we could have the executive suite.....it was late and we were tired so we took it. The hotel was not very accommodating! If it was earlier in the day we would have tried to find another hotel! The room was nice but not 200 dollars extra nice!

By on Apr 28, 2013

4

great weekend getaway

Families

Staff was very friendly and helpful! Room was clean and quiet.

By on Mar 25, 2013

4

nice stay

Families

I had a very nice stay at the hotel. There was a lot of room in the lobby for my one and half year old to run around and the staff was very helpful.

By on Dec 11, 2012

1

inadequate service & petty chages.

Singles

Inadequate parking at night, Must pay $10 in garage. Room cold for two nights because thermstat didnt work. No bathrobes and blow drier burnt out. Charge $9 plus for internet use. No coffee in lobby after 7:00AM and cold before that. Worst Inter Cont. hotel I've ever stayed at. Oh yes, your original proposal included breakfast. When we got there it was not included. I would never stay there again.

By on Dec 2, 2012