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Howard Johnson Express Inn Grand Prairie Lone Star Park

2.0 out of 5.0

Recent guest reviews

The chair had a nasty stain and it smelled and the door nob feel off and it was very poorly made had to fix it my self there was 2 other ppl for the same problem and another that the beds where not even made and dirty roomw

It was convienently close to ATT Stadium. Good choice at a lower cost.

They didn't do a good job cleaning the room The pillows are extremely old and lumpy. We didn'the have a coffee maker in the room so we requested one but they never delivered it.

I very uncomfortable never will stay there again floor dirty

seems clean, but found bedbugs. The first and only night I stayed at this place, I quick got bedbug bites.

It was close to Verizon theater which is why I chose it. There's also fast food places near by too. The rooms were decent and clean.

working away from home So have to book hotel for overnight

The door had been kicked in and barely re-nailed shut, therefore there was fear of easily being broken into again. The table had been smashed and barely repaired with metal strips. The lamp was smashed. The bed was so hard neither of us could move comfortably the next morning. Bleach stains all over the floor. Upon check out, the 2nd girl noticed we had 2 small dogs and attempted to charge me $30. (I traveled with a friend who did have animals in another room and they did stay part of the night in mine due to fear of break in). Two discounts websites and the Pet Friendly website, ALL stated PET FRIENDLY and NO MENTION of any non-refundable deposit. There were NO SIGNS at the front desk other than a nominal 1.50 charge for a SAFE that you could easily CARRY OUT. PLUS, you were hit with a $30.00 Incidental charge, both refunded at checkout. The complimentary breakfast, cold coffee, yesterdays jelly doughnuts, muffins and cold cereal. YEAH! Checkout girl stated HOLIDAY INN Website DID mention $15.00 per pet, but we never looked at their website, we booked through a discount website and depended on the advertising Holiday Inn authorized through that site. This is an issue between the discount website and Holiday Inn.

We weren't expecting much since we booked this one knowing it was inexpensive. We had no problems with the service or the room and we were happy with the room.

Overall the stay was good! Staff was very friendly.

The room was clean, nice flat screen TV, bathroom was clean, did have a few marks on walls, but over all it was a clean and comfortable stay

It was an ok hotel, clean, the tub was alittle clogged when we took showers but other than that it was ok easy access to every location we needed to get to but area was not that great but we werent there very much nice hotel for a quick stay

The staff was not great. Please rremember to ASK for your safe security deposit. As it will not be given to you otherwise when you check out. The young lady in the morning at the front desk needs to learn some social skills. Interacting with her is somewhat difficult.

Person who checked us in was rather rude. Not much of a people person. Room was clean but smelled like someone spilled a whole bottle of some kind of air freshener. Had to leave door open for about a hour to get rid of a little of the smell. Water from shower was rust colored. Dead bolt on door would not latch. Would never recommend this place to anyone

This Howard Johnson was better than some I have stayed at, but not as good as I had hoped it would be. The room was clean, the showers were ok, the tv was kind of small, but there was a full size fridge and a good working clean microwave. Overall it was not a bad stay, but it wasnt extraordinary by any means.

Room was acceptable as expected. Staff was very friendly and helpful.

Horrible place to stay. Can not not believe they are able to carry the "Howard Johnson" name!

One of the reasons we picked this hotel was because it supplied a continental breakfast. The breakfast itself was average, the problem we had was that we were not allowed to bring it back to our room to eat. We were told that was a policy, but then how can you have room service where food is brought to you, but cannot bring your breakfast to your room. Explain????

It not the nicest place to stay but for the price it is good

Clean enough hotel room. The area didn't seem that safe if you have expensive items. The staff was always helpful and friendly and it's staffed 24 hours.

Room options

Room, 1 King Bed, Smoking

King 1 | Sleeps 2

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Room, 2 Queen Beds, Smoking

Queen 2 | Sleeps 4

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Guest reviews for Howard Johnson Express Inn Grand Prairie Lone Star Park

Everyone (6) Business (3) Couples (11) Family (12) Friends (6) Other (1)
1

broken door nob

Everyone

The chair had a nasty stain and it smelled and the door nob feel off and it was very poorly made had to fix it my self there was 2 other ppl for the same problem and another that the beds where not even made and dirty roomw

By , from dallas on Sep 5, 2017

Review comment responded on Sep 12, 2017

We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

4
Everyone

It was convienently close to ATT Stadium. Good choice at a lower cost.

By on Jul 27, 2016

2

will not stay again.

Everyone

They didn't do a good job cleaning the room The pillows are extremely old and lumpy. We didn'the have a coffee maker in the room so we requested one but they never delivered it.

By on Jul 18, 2016

1
Everyone

I very uncomfortable never will stay there again floor dirty

By on Apr 6, 2016

2

grand prairie

Everyone

seems clean, but found bedbugs. The first and only night I stayed at this place, I quick got bedbug bites.

By on Feb 15, 2016

5

nice cheap hotel

Everyone

It was close to Verizon theater which is why I chose it. There's also fast food places near by too. The rooms were decent and clean.

By , from las vegas on Feb 12, 2016

5

relaxing stay for job

BusinessTravelers

working away from home So have to book hotel for overnight

By on Jul 20, 2015

1

worst of the worst

GetawayWithFriends

The door had been kicked in and barely re-nailed shut, therefore there was fear of easily being broken into again. The table had been smashed and barely repaired with metal strips. The lamp was smashed. The bed was so hard neither of us could move comfortably the next morning. Bleach stains all over the floor. Upon check out, the 2nd girl noticed we had 2 small dogs and attempted to charge me $30. (I traveled with a friend who did have animals in another room and they did stay part of the night in mine due to fear of break in). Two discounts websites and the Pet Friendly website, ALL stated PET FRIENDLY and NO MENTION of any non-refundable deposit. There were NO SIGNS at the front desk other than a nominal 1.50 charge for a SAFE that you could easily CARRY OUT. PLUS, you were hit with a $30.00 Incidental charge, both refunded at checkout. The complimentary breakfast, cold coffee, yesterdays jelly doughnuts, muffins and cold cereal. YEAH! Checkout girl stated HOLIDAY INN Website DID mention $15.00 per pet, but we never looked at their website, we booked through a discount website and depended on the advertising Holiday Inn authorized through that site. This is an issue between the discount website and Holiday Inn.

By on Jul 11, 2015

5

great stay

Families

We weren't expecting much since we booked this one knowing it was inexpensive. We had no problems with the service or the room and we were happy with the room.

By on Jun 10, 2015

5

good experience

GetawayWithFriends

Overall the stay was good! Staff was very friendly.

By on Apr 22, 2015