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Extended Stay America - Dallas - Richardson

2.5 out of 5.0

Recent guest reviews

I was in Dallas area with a family of 4. We picked this hotel intentionally and were pleased with our choice. The staff was very friendly, room was large enough, and facilities were clean. However, be aware that the breakfast was a joke! Coffee and oatmeal packages were the only food items available at 7 am. Do not consider picking up breakfast on your way out in the morning. In addition, to get internet access do not click on 'Enhanced' that does not indicate how much it will cost. Free option functions the same and it is free.

Good and comfortable hotel, I will come back to the hotel next time when I am in Dallas

Enjoyed time, quiet, close to everything, very nice size of swimming pool

It is OK for the price. Nothing exciting. It is a good deal.

Towels smelled, mold in tube, heater loud... I left after one night of a two night visit to Richardson.

Everything was as expected except the "fitness center". What little equipment they had was all broken and out of order

Check in was easy and the staff was very helpful. The hotel is close to I75 and there are a lot of food options in the surrounding 2 miles. The room was nice and clean (I check for bed bugs at all hotels) but the walls were thin and you could hear people in the hallways easily. As it has a kitchen, there were utensils and pots available for use. There were bars of soap but no shampoo or conditioner in the bathroom. Overall it is a good hotel for the price.

Breakfast was minimal. Just afew bagels and coffee. The internet connection was for a fee of 5.00 and was slow and the next day was so slow that it was unusable.

No complaints

The location was great kind if hidden. But not too far from great dining and retail. The room was big only the night lamps we not working and some trash behind the bed notice trying to connect the lamps that didn't work. Also when calling the front desk multiple times there was no answer. Other than these issues I'd recommend for brief stays not for long visits.

Room options

Studio, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Studio, 1 King Bed, Smoking

King 1 | Sleeps 2

Studio, 2 Full Beds, Non Smoking

Full 2 | Sleeps 4

Studio, 2 Full Beds, Smoking

Full 2 | Sleeps 4

Guest reviews for Extended Stay America - Dallas - Richardson

Everyone (2) Business (7) Family (1)
5

very nice hotel, located centrally.

Everyone

I was in Dallas area with a family of 4. We picked this hotel intentionally and were pleased with our choice. The staff was very friendly, room was large enough, and facilities were clean. However, be aware that the breakfast was a joke! Coffee and oatmeal packages were the only food items available at 7 am. Do not consider picking up breakfast on your way out in the morning. In addition, to get internet access do not click on 'Enhanced' that does not indicate how much it will cost. Free option functions the same and it is free.

By on Aug 23, 2017

Review comment responded on Aug 25, 2017

Thank you for choosing to stay at Extended Stay America. We are glad to know you liked the convenience of our location and enjoyed our clean environment. We appreciate your observation and have made a note of the same. It was a pleasure hosting you, and we hope to welcome you back soon. Sincerely, General Manager

4
Everyone

Good and comfortable hotel, I will come back to the hotel next time when I am in Dallas

By on Feb 22, 2017

4

very nice, relaxing stay

Families

Enjoyed time, quiet, close to everything, very nice size of swimming pool

By on Jul 19, 2015

2

ok; good price

BusinessTravelers

It is OK for the price. Nothing exciting. It is a good deal.

By on Apr 12, 2014

1

warning...it is a dump

BusinessTravelers

Towels smelled, mold in tube, heater loud... I left after one night of a two night visit to Richardson.

By on Feb 28, 2014

3

pretty much what you'd expect

BusinessTravelers

Everything was as expected except the "fitness center". What little equipment they had was all broken and out of order

By on Apr 19, 2013

3

good option for the frugal

BusinessTravelers

Check in was easy and the staff was very helpful. The hotel is close to I75 and there are a lot of food options in the surrounding 2 miles. The room was nice and clean (I check for bed bugs at all hotels) but the walls were thin and you could hear people in the hallways easily. As it has a kitchen, there were utensils and pots available for use. There were bars of soap but no shampoo or conditioner in the bathroom. Overall it is a good hotel for the price.

By on Feb 2, 2013

2

ok in richardson

BusinessTravelers

Breakfast was minimal. Just afew bagels and coffee. The internet connection was for a fee of 5.00 and was slow and the next day was so slow that it was unusable.

By on Feb 8, 2011

3

nice

BusinessTravelers

No complaints

By on Dec 20, 2010

3

nice location

BusinessTravelers

The location was great kind if hidden. But not too far from great dining and retail. The room was big only the night lamps we not working and some trash behind the bed notice trying to connect the lamps that didn't work. Also when calling the front desk multiple times there was no answer. Other than these issues I'd recommend for brief stays not for long visits.

By on Dec 17, 2009