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Extended Stay America Dallas - Lewisville

2.5 out of 5.0

Recent guest reviews

No water in the morning. Dirty furniture. Room smelled like smoke. Hallways smell like a pool hall. Very run down.

No hot water when I was there. Pretty crazy, because it was broken back in Oct too. Room was smoky and furniture had food stains and reminents smeared into it.

Room was filled with smoke, the hot water was not working, generally unclean hotel

had bugs in the room. I had to run out of there and not stay

I was late in check in due to my flight delay, and the staff was totally rude, and they gave my room to someone else.

I had car trouble and had to make an emergency reservation, check in was later in the afternoon but I called and voiced my situation and the staff allowed me to check in early. Upon arrival the staff was so friendly and caring of my situation, they took really good care of me.

There's an inside swimming pool and the chlorine was over whelming, our room was on the third floor and I could smell the chlorine in the room, had to light candles to keep from smelling it.

The chlorine in the inside pool was over whelming, smelled it in our room on the third floor, had to light a candle in order not to smell it.

COMFORTABLE CLEAN ROOM. VERY HANDY HAVING THE KITCHENETTE AVAILABLE EVEN FOR AN OVERNIGHT STAY. THE PILLOWS ARE NOT VERY THICK, SO, I WOULD ADVISE BRINGING YOUR OWN PILLOW. NOT A PROBLEM AS I ALWAYS DO ANYHOW. OVERALL, I WOULD DEFINATELY BOOK THERE AGAIN WHEN A CLEAN, INEXPENSIVE ROOM IS NEEDED.

The room was small and smelled of smoke. The staff did try hard and was very helpful but the property was in very poor condition. I was given a room that had not been made up and I did not arrive until late in the evening. I would not stay there again

Room options

Studio, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Studio, 2 Full Beds, Non Smoking

Full 2 | Sleeps 4

Studio, 2 Full Beds, Smoking

Full 2 | Sleeps 4

Guest reviews for Extended Stay America Dallas - Lewisville

Everyone (4) Business (2) Couples (2) Other (2)
1

bad hotel

Everyone

No water in the morning. Dirty furniture. Room smelled like smoke. Hallways smell like a pool hall. Very run down.

By on Dec 8, 2016

2

bad hotel

Everyone

No hot water when I was there. Pretty crazy, because it was broken back in Oct too. Room was smoky and furniture had food stains and reminents smeared into it.

By , from Houston, TX on Dec 7, 2016

1

smoke filled pathways ,hot water heater broken

Everyone

Room was filled with smoke, the hot water was not working, generally unclean hotel

By on Oct 29, 2016

1

had bugs

Everyone

had bugs in the room. I had to run out of there and not stay

By on Oct 3, 2016

1

bad hotel experience

Singles

I was late in check in due to my flight delay, and the staff was totally rude, and they gave my room to someone else.

By on Oct 2, 2015

4

car trouble

BusinessTravelers

I had car trouble and had to make an emergency reservation, check in was later in the afternoon but I called and voiced my situation and the staff allowed me to check in early. Upon arrival the staff was so friendly and caring of my situation, they took really good care of me.

By on May 11, 2013

2

getaway

Couples

There's an inside swimming pool and the chlorine was over whelming, our room was on the third floor and I could smell the chlorine in the room, had to light candles to keep from smelling it.

By on May 11, 2013

2

getaway

Couples

The chlorine in the inside pool was over whelming, smelled it in our room on the third floor, had to light a candle in order not to smell it.

By on May 11, 2013

3

clean and inexpensive

Singles

COMFORTABLE CLEAN ROOM. VERY HANDY HAVING THE KITCHENETTE AVAILABLE EVEN FOR AN OVERNIGHT STAY. THE PILLOWS ARE NOT VERY THICK, SO, I WOULD ADVISE BRINGING YOUR OWN PILLOW. NOT A PROBLEM AS I ALWAYS DO ANYHOW. OVERALL, I WOULD DEFINATELY BOOK THERE AGAIN WHEN A CLEAN, INEXPENSIVE ROOM IS NEEDED.

By on Aug 9, 2010

3

staff friendly but not enough to stay here

BusinessTravelers

The room was small and smelled of smoke. The staff did try hard and was very helpful but the property was in very poor condition. I was given a room that had not been made up and I did not arrive until late in the evening. I would not stay there again

By on Sep 27, 2007