Extended Stay America - Dallas - Las Colinas - Meadow Crk Dr2.5 out of 5.0
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Recent guest reviews
Only issue was they only have one luggage cart for entire hotel.
too much to write, i expected some choices to be written
Not very clean. Bad odor in hallways and rooms.
customer service was very good.. We did have a minor problem with heating , but was repaired very quickly. It was a very pleaseant stay. It was staying at a one bedroom apt. The location was unbelieveable. The fact that we had our own kitchen was great.. Would defintely stay again....
This Extended Stay hotel had a few problems - and sometimes those come in threes - The first room I checked in to late one evening had not been cleaned well - food stuck in microwave, bathroom not cleaned and floor grimey - DVD player and TV also did not work. I was too tired to change but first thing the next morning - I was moved immediately to a different room. I stayed several weeks and whenever something was not working well or needed to be exchanged - the staff was quick to remedy the situation. After a very short time, everyone felt like family - Location was wonderful for me - I felt safe and the bed was incredibly comfortable. I'd like to suggest that they replace ALL mattress pads with those that cover entire mattress - they would not stay on the mattress under the sheet - slid around - and every morning fitted sheet was off the edges and lumpy. Also suggestion to please see that each room has adequate supplies - ie - working toaster, utensils and pots/pans - Loved the oatmeal bath soap though! And yes, I'll stay here again -
Desk clerk had bad body odor. They charge for WiFi. They had no luggage carts, so had to make 3 trips from car to room with luggage - both checking in and checking out. They had no de-caf coffee for the coffee pot in the room - anywhere in the hotel. The room rate was far more than a motel of this poor class should charge. They didn't even have a Continental breakfast in the lobby. The lobby, rooms, etc. were very spartan. We checked out after one night.