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Embassy Suites Dallas - Near the Galleria

3.5 out of 5.0

Recent guest reviews

Easy check in, friendly staff, good breakfast. Only complaint was the condition of the bathtub. Peeling paint inside the tub. Also, faucet control was a little finicky.

Ellis was awesome! And manager was welcoming and engaged in hotel operations throughout stay. You can tell they have a high standard of excellence!

I stay at embassy suites a lot but this one didn't have the usual breakfast buffet. I had to stand in line for over 20 minutes and didn't even order an omelette. I was just wanting scrambled eggs and bacon but had to wait behind 15-20 in line just to get them. Unless you have extra time for waiting in line you're out of luck. They need to have the buffet like all others have. The second morning I was just wanting oatmeal and it was empty too, I ended up having cold cereal like most of the cheap hotels have.

I thought the hotel looked great from the outside but as we got in, construction was taking place all over the inside lobby area. That was a problem. I wanted to use the hot tub but the area outside of it was really cold and construction material was left on the floor.. Did not want to get anything in my foot...

My wife and I stayed here on a last minute trip to Dallas. The stay was great... Only downfall was we wish we couldve stayed longer..

We were in the Dallas area to attend a wedding. We has 3 adults staying in one suite. The bedroom area was nice and comfortable. And so was the living room area. The sleeper sofa is not for adults. It is not comfortable at all. it should be ok for a child. The pillows are terrible! I would describe them as bags of feathers. And if you need en extra pillow to sleep with forget it. The breakfast in the morning was great, couldn't ask for a better FREE breakfast. A large variety and even cook to order omelets. The receptionist at the desk in the evening was on the rude side when we asked for and extra blanket and pillow. The pool area was nice and it was clean. Managers reception in the evening was a great bonus, various options of beverages, mixed drinks, beer, wine and even margaritas.

Unfortunately the open center area, which all rooms look out onto, is noisy. This starts before 6am as workers prepare for breakfast. Some chat and whistle - all carrying up to the rooms. This applies to the sofa beds in the living rooms which are right near the room's entrance door. Staff was very pleasant and helpful.

Missed breakfast. closed at 9 on Fri. Too early for leisure travelers. No bellboy, BUT help was available.

I was on vacation and everytime I went back to the hotel it felt so warm and comfortable. I called the front destk and asked them for some help and they helped me immediately. I would without a doubt go there again. By the way the breakfast was superb.

The hotel was clean and pleasant. Helpful and courteous staff. Great happy hour

Room options

Suite, 1 King Bed (2 Rooms)

King 1 | Sleeps 4

Suite, 2 Double Beds (2 Rooms)

Full 2 | Sleeps 6

Premium Suite, 2 Double Beds (2 Rooms)

Full 2 | Sleeps 6

Premium Suite, 1 King Bed (2 Rooms)

King 1 | Sleeps 4

Guest reviews for Embassy Suites Dallas - Near the Galleria

Everyone (2) Couples (3) Business (1) Family (2) Friends (2)
4

nice hotel, convenient location

Everyone

Easy check in, friendly staff, good breakfast. Only complaint was the condition of the bathtub. Peeling paint inside the tub. Also, faucet control was a little finicky.

By , from austin on Oct 1, 2016

5

nice hotel near galleria

Everyone

Ellis was awesome! And manager was welcoming and engaged in hotel operations throughout stay. You can tell they have a high standard of excellence!

By , from Lafayette, La on Feb 29, 2016

Review comment responded on Mar 17, 2016

Thank you for your kind review; we truly appreciate every bit of feedback we receive from our guests. I'm happy to hear our outstanding service added to your experience. We know you have many options when traveling and we are honored you chose to stay with us. We look forward to welcoming you back soon Christopher M. Puntureri, General Manager

3

nice location near the galleria, being a block away from tollway also a good deal.

GetawayWithFriends

I stay at embassy suites a lot but this one didn't have the usual breakfast buffet. I had to stand in line for over 20 minutes and didn't even order an omelette. I was just wanting scrambled eggs and bacon but had to wait behind 15-20 in line just to get them. Unless you have extra time for waiting in line you're out of luck. They need to have the buffet like all others have. The second morning I was just wanting oatmeal and it was empty too, I ended up having cold cereal like most of the cheap hotels have.

By on Dec 22, 2015

3

good hotel

Families

I thought the hotel looked great from the outside but as we got in, construction was taking place all over the inside lobby area. That was a problem. I wanted to use the hot tub but the area outside of it was really cold and construction material was left on the floor.. Did not want to get anything in my foot...

By on Nov 6, 2013

4

d-town getaway

Couples

My wife and I stayed here on a last minute trip to Dallas. The stay was great... Only downfall was we wish we couldve stayed longer..

By on Oct 8, 2013

4

in dallas for a wedding

Families

We were in the Dallas area to attend a wedding. We has 3 adults staying in one suite. The bedroom area was nice and comfortable. And so was the living room area. The sleeper sofa is not for adults. It is not comfortable at all. it should be ok for a child. The pillows are terrible! I would describe them as bags of feathers. And if you need en extra pillow to sleep with forget it. The breakfast in the morning was great, couldn't ask for a better FREE breakfast. A large variety and even cook to order omelets. The receptionist at the desk in the evening was on the rude side when we asked for and extra blanket and pillow. The pool area was nice and it was clean. Managers reception in the evening was a great bonus, various options of beverages, mixed drinks, beer, wine and even margaritas.

By on Jul 8, 2013

4

good

BusinessTravelers

Unfortunately the open center area, which all rooms look out onto, is noisy. This starts before 6am as workers prepare for breakfast. Some chat and whistle - all carrying up to the rooms. This applies to the sofa beds in the living rooms which are right near the room's entrance door. Staff was very pleasant and helpful.

By on Apr 14, 2013

3

yearly trip

GetawayWithFriends

Missed breakfast. closed at 9 on Fri. Too early for leisure travelers. No bellboy, BUT help was available.

By on Dec 3, 2011

5

very comfortable hotel

Couples

I was on vacation and everytime I went back to the hotel it felt so warm and comfortable. I called the front destk and asked them for some help and they helped me immediately. I would without a doubt go there again. By the way the breakfast was superb.

By on Oct 23, 2009

4

great location, good price

Couples

The hotel was clean and pleasant. Helpful and courteous staff. Great happy hour

By on Sep 14, 2009