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Recent guest reviews

We were here for a hockey tournament, our room was sanitized prior to opening our door with our door taped shut saying it was cleaned to their quality standards. The door to our room was literally pealing apart, revealing the inside of the door itself. Our bathroom had black mold all throughout the bathtub parts and was stained brown on the bottom. We did not receive any shampoo or soap, and had only bath towels. On our last night of the stay at 3 am the alarms were going off for over half an hour telling us to evacuate the hotel in 3 degree weather. We were never told why or when we could come back inside.

Convenient to everything. Great location. The room are one the best I have stayed in. Am planning my next trip and truly would love to stay with Embassy Suites Hotel oxox.

Close proximity to so much. Great hotel with complimentary happy hour and breakfast that made up for a slightly higher cost.

Always enjoy staying here when in Dallas area. Food, staff, room always top notch. Thanks

Great time Great location kind people I will recommend this hotel

Clean room in a nice area of Frisco, TX. Close to minor league stadium and mall area. I would recommend this hotel.

Beautiful conference facility with traditional full-suite rooms for which Embassy Suites is known in an absolutely outstanding location. Convenient to shopping, restaurants, baseball park, and other entertainment venues, would highly recommend for any large group event. The staff did everything within their power to keep 300 women happy. No small feat!

The staff was excellent, place was spotless. Nice location, close to alot of restaurants within walking distance.

We had a great get away! Two major advantages of staying at this hotel was their free happy hour from 530-730 every evening with wine, cocktails and snacks. As well as there full breakfast the following morning. Our only problem was the hot tub was crowded when we were wanting to unwind but it may have just been a busy weekend. Overall great experience! Amanda

Very helpful staff. very clean and nice hotel. very comfortable bed and fantastic breakfast!! The only downside was not enough free parking.

The hotel was great. It's a beautiful setting in an ideal location. The staff was very accommodating and the service was excellent.

I would have enjoyed eating breakfast earlier than 7:30 and had flavored creamer for my coffee. The breakfast was wonderful, great selection.

Overall, we were pleased. The services were excellent; however, our room needed some updating. The microwave was broken and the closet door would not open.

Visited with family and the bar was great with good personel waiting on us. Would go back.

the hotel was nice but there was a lot of kids and the the hot tub was not hot enough..the happy hour was free drinks but only trail mix to go with it.

We used the valet services, and that was wonderful. Stonebriar Mall is across the street. Allen outlet mall isn't very far away, and you don't have to get on any busy highways. Breakfasts, cocktail hours were very good!

I came down to visit my daughter that lives in Plano,TX. No one told me about a bug problem when I checked in. I was staying Friday Thur Monday, I came down to talk to someone about the room. The lady at the front desk showed me a flyer explaining a bug problem like this was acceptable. She never offered to change rooms floors etc. The bugs were very loud you could not sleep in the room, not to mention if they would get on you while you slept. The room also had a broken iron and the closet door was broken off track. Most of the staff was friendly but a few were not and some were just rude. It's hard to imagine a hotel Manager not coming to talk to a guest that's not having a good experience in a 3 1/2 star hotel. In closing this is what I expect when I stay a a motel 6

The room we were in was suppose to be non-smoking, but it smelled of smoke. A maintenance man came up and sprayed something, but it just masked the odor for a while. Also, it was very noisy until 3:00 AM and neither my 15 year old daughter nor I could sleep. We have stayed there before without the noise being so late.

Great Breakfast, friendly staff, great room. Only wish is for quieter pool area.

John Q Hammons Dr Frisco TX

Hotel highlights

  • Walking distance to Comerica Center and Stonebriar Centre Mall
  • Free full breakfast
  • Onsite dining
  • Indoor pool

Comerica Center is within a 5-minute walk of Embassy Suites by Hilton Dallas Frisco Convention Ctr & Spa while other popular sites like Stonebriar Centre Mall are within a 15-minute stroll. This 3.5-star hotel welcomes guests with 330 rooms and conveniences like an indoor pool, a 24-hour fitness center, and a 24-hour business center. It's connected to the convention center in central Frisco and also close to Ford Center at The Star and The Shops at Legacy.


Dining

Start your day off right with a free full breakfast, served each morning from 6:00 AM to 9:30 AM. This hotel is home to a restaurant and a bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/café, and mingle with other guests at the free daily manager's reception.


Rooms

All 330 accommodations afford space to spread out with a separate bedroom and living rooms. Guests can expect to find WiFi and 27-inch TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. MP3 docks, sofa beds, and microwaves are other standard amenities.


Property features

Guests of Embassy Suites by Hilton Dallas Frisco Convention Ctr & Spa have access to an indoor pool, a 24-hour fitness center, and a sauna. A stay here includes free offsite parking. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include WiFi in public areas, a conference center, and a 24-hour business center.

Room options

Presidential Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Premium Suite, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 6

Premium Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

2 Queen Beds | Sleeps 6

Suite, 1 Queen Bed, Non Smoking (Roll-in Shower)

1 Queen Bed | Sleeps 4

Guest reviews for Embassy Suites by Hilton Dallas Frisco Convention Ctr & Spa

Everyone (4) Couples (7) Business (3) Family (5) Friends (2)
1
Family

We were here for a hockey tournament, our room was sanitized prior to opening our door with our door taped shut saying it was cleaned to their quality standards. The door to our room was literally pealing apart, revealing the inside of the door itself. Our bathroom had black mold all throughout the bathtub parts and was stained brown on the bottom. We did not receive any shampoo or soap, and had only bath towels. On our last night of the stay at 3 am the alarms were going off for over half an hour telling us to evacuate the hotel in 3 degree weather. We were never told why or when we could come back inside.

By on Feb 16, 2021

5
Friends Family

Convenient to everything. Great location. The room are one the best I have stayed in. Am planning my next trip and truly would love to stay with Embassy Suites Hotel oxox.

By on Apr 22, 2019

Review comment responded on Apr 22, 2019

Thank you for the awesome review! It is great to see you enjoyed our suites and location. We would love to have you as a guest again whenever you're in the area. Thank you again and have a great week!

4
Everyone

By on Jan 27, 2019

5

nice hotel in the heart of the all the activity.

Everyone

Close proximity to so much. Great hotel with complimentary happy hour and breakfast that made up for a slightly higher cost.

By on Jan 10, 2017

Review comment responded on Jan 12, 2017

Thank you for your very positive review of your recent stay at Embassy Suites Frisco! We are so pleased that you were impressed with our hotel. I appreciate the wonderful comments on our evening reception and complimentary breakfast. We look forward to welcoming you back and exceeding your expectations once again.

5

perfect place to stay

Everyone

Always enjoy staying here when in Dallas area. Food, staff, room always top notch. Thanks

By , from Arkansas on Aug 23, 2016

Review comment responded on Sep 1, 2016

Thank you so much for your wonderful comments! Our team always does a great job making each guest feel special! Thank you again for staying with us and we hope to see you soon! Rich Lundt General Manager

5

nice hotel close to my house

Everyone

Great time Great location kind people I will recommend this hotel

By , from r on Jun 8, 2016

Review comment responded on Jul 5, 2016

Thank you for your kind words and we are glad that you enjoyed your stay with us. We appreciate you taking the time to write a review. We hope to see you again the next time you are visiting the Frisco, TX area. Safe Travels! Rich Lundt General Manager

4

nice place

Business

Clean room in a nice area of Frisco, TX. Close to minor league stadium and mall area. I would recommend this hotel.

By on Nov 10, 2015

5

wonderful convention experience

Business

Beautiful conference facility with traditional full-suite rooms for which Embassy Suites is known in an absolutely outstanding location. Convenient to shopping, restaurants, baseball park, and other entertainment venues, would highly recommend for any large group event. The staff did everything within their power to keep 300 women happy. No small feat!

By on Jun 30, 2015

5

only two nights, but

Business

The staff was excellent, place was spotless. Nice location, close to alot of restaurants within walking distance.

By on Dec 30, 2014

5

great girls weekend

Friends

We had a great get away! Two major advantages of staying at this hotel was their free happy hour from 530-730 every evening with wine, cocktails and snacks. As well as there full breakfast the following morning. Our only problem was the hot tub was crowded when we were wanting to unwind but it may have just been a busy weekend. Overall great experience! Amanda

By on Apr 7, 2014

Embassy Suites by Hilton Dallas Frisco Convention Ctr & Spa

7600 John Q Hammons Dr, Frisco, TX 75034
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