Disgusting rooms, blood on curtains, shower, toilet seat, beds, literally horrifying.
Very clean, smells good, professional staff!
The property was clean, the room was clean, but the toilet paper holder was broken, the safe that was promised was not functional--for all rooms I was told, the missing light bulb in the bathroom was never replaced despite asking for it to be.
It was okay for the price could be better, the walls are really thin
Not unique, but the Quality Inn was very clean, up-to-date, quiet, and friendly staff. I was surprised to see a customer laundry area and fitness center.
My room was beautiful, bathroom modern. Loved my stay.
Great front desk service staff. The breakfast was a great time saver.
The staff was extremely friendly. The room was nicer than you would expect.
units were clean . parking lot had some good size hole. worked well for our needs
Safe location - very convenient! Good breakfast and very clean.
Very helpful staff.they were cheerful and knowledgeable with information about nearby restaurants.
Nothing special but was clean, comfortable and suited my needs
The room smelled musty It felt old The breakfast was terrible And a used needle in the parking lot
Located within a leisurely stroll of Baylor Scott & White The Heart Hospital, Quality Inn West Plano - Dallas is within a few miles (5 km) of Shops at Willow Bend. This hotel has 60 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free continental breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
At Quality Inn West Plano - Dallas, guests have access to a gym, free WiFi in public areas, and a 24-hour business center. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include coffee/tea in a common area, a computer station, and free newspapers.
Hello Coltrina,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.
Disgusting rooms, blood on curtains, shower, toilet seat, beds, literally horrifying.
Hello Keith,It's our ambition to give you a five star experience, and it's disheartening to discover that this is not the impression we left you with. We understand the frustration and we want to make sure that our guests are always comfortable. We appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
Very clean, smells good, professional staff!
Thank you so much for the incredible rating. We look forward to your next visit!
The property was clean, the room was clean, but the toilet paper holder was broken, the safe that was promised was not functional--for all rooms I was told, the missing light bulb in the bathroom was never replaced despite asking for it to be.
Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made . I would like to apologize for not exceeding your expectations and for the inconvenience this caused you. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to our services to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience and change your perception of our hotel.
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.,
It was okay for the price could be better, the walls are really thin
Thank you for your review and comments regarding our price. We hope you will return so that we can provide you an even superior experience.
Not unique, but the Quality Inn was very clean, up-to-date, quiet, and friendly staff. I was surprised to see a customer laundry area and fitness center.
On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!
My room was beautiful, bathroom modern. Loved my stay.
Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!
Great front desk service staff. The breakfast was a great time saver.
Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our staff and breakfast. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.
Hello Richard,We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay.