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Baymont Inn & Suites Plano

2.0 out of 5.0

Recent guest reviews

Everything was great just wanted some sausage of some sort to go along with the eggs,potatoes and waffles

My biggest issues were roaches. That night the guy gave us some spray, then we went out and brought some. When getting ready to leave they were all in my shoes on my cpap machine. Told the manager, he came and as me to show him. I had just sprayed and trapped one under a cup, a baby roach. He said can he move me to another room. I told him let me see if the spray helped. One hour later, the roaches were everywhere. I go the hell out of there. He told me he would have them back out to spray again. To scared to eat breakfast, wondered how they would be in the kitchen. Since we had put a small piece of chicken out and they were all over that bag. We kept the lights on all night just in case they crawled in our beds. The guy working was so polite, just wished no roaches.

I would like to point out that Nia was such a delightful pleasure to work with. I really appreciate how kind, personable yet professional she was and really helped me to feel comfortable during my stay. I told her I would definitely come back to long as she will be there to help me.

The exterior of the property needed some repair work, but the guest room was great! Very comfortable bed, nice updates

This hotel is going through some renovations so I don't want to give a bad review just because of that. My room was nice and the bed was comfortable just a little to high for my taste. I had to jump up to get in bed. The bathroom on the other hand was not clean. The toilet was not clean neither was the shower. I travel with cleaning wipes so I cleaned it myself. No big deal. The only thing that was bad about my stay was that some time after like 10:30 some people were out in the hall being really loud and slamming the door. That woke me up a couple of times so that was not good. I didn't stay for breakfast because I had a long drive and I was ready to get on the road. Maybe I just came on a bad day. But the plus was the night staff and morning staff were both friendly.

The outside need a little updating so does the lobby but the rooms are updated and very nice. We have a baby in medical city they give really good rates for family members who have family in medical city. The people are every friendly we stay there all the time now

Worst stay ever, trash around and in pool area that was there for 3 days, one pool gate was broken for easy access to the pool, cigerette butts everywhere. The hotel says no smoking but the hallway smell like pot and smoke! Breakfast was crap never seemed to be enough of anything and stuff was was from the day before.... Some of the staff cared and some just thought this mess is normal.... and the bathroom was nasty toilet was dirty and there was hair in the tub!

Hotel is in a very difficult location. Had to call desk from local streets to be directed to the property. It did not help that the Baymont Inn sign was flapping in the breeze. We were not looking for a Ramada. Appearance of the property will probably improve once the transition from Ramada to Baymont is complete. Most comfortable bed I have ever slept on!

The Baymont Inn & Suites in Plano (formerly Ramada Limited) was located at an ideal area for what we were in town for. The hotel is just off Hwy 75, and you can get to anywhere near Dallas at this location. The room was great, with clean sheets, clean bathroom and sink area, and nice beds. They seemed to be pillow top mattresses and were very comfortable. The front desk personnel was very nice and helpful. Would definitely stay at this hotel again. The price was excellent for what we received.

The office and breakfast room are disgusting. They were always full with people living the hotel. The hallways stunk. If I would have known it was really a Ramada with a plastic tarp Baymont sign I would have never booked it. The front staff was never at the desk. They closed the pool all the time for no reason was a terrible stay all together. They had no breakfast hardly at all and we were at the breakfast early!

621 E Central Pkwy Plano TX

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located within a mile (2 km) of ArtCentre of Plano, Baymont Inn & Suites Plano is within 2 miles (3 km) of Collin Creek Mall. This 97-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Plano Convention Center is also 3 mi (4.8 km) away.


Free continental breakfast is offered each morning.


Baymont Inn & Suites Plano's 97 recently renovated rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and TVs with cable channels. Other amenities include free local calls, ironing boards, and desks.

Property features

At Baymont Inn & Suites Plano, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a meeting room, a 24-hour business center, and a seasonal outdoor pool.

Room options

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

Queen 2 | Sleeps 5

Reviews from Trip Advisor

Trip Advisor aggregated rating

56% of guests recommend this hotel

Total of 185 reviews