Skip to main content
Beginning of main content

Novotel Cusco

4.0 out of 5.0

Recent guest reviews

Walking distance to many atractions, great staff, facilities and the restaurant is really good! A life saver when you need to leave super early to take your all day tours. They have oxygen in case the altitude affects you. I would definitely come back to this hotel when I go back to Cusco.

Very nice experience, staff & facilities easy going. Near mayor historical points to visit. Very good restaurants nearby including Novotel's one.

Very nice hotel , good breakfast clean room , if I ever go back to Cusco I will pick this hotel again

The hotel staff are all efficient and friendly. The room is clean and you get every amenities you need.

Awesome! The hotel was very nice, the room very comfortable and clean, the staff extremely serviceable and courteous and friendly, meals were yummy. Perfect location. Would definitely book this hotel again if we come back!

Very nice hotel just blocks away from Plaza de Armas. Beautiful courtyard, very nice breakfast spread, looked after luggage during a 4 day hike to Macchu Picchu.

Great Location, new, Beautiful stone lobby, rooms a bit small

My husband and I stayed in this hotel for our Machu Picchu tour last July 2012. The hotel was located in the heart of the Cusco town although the entrance was a little hidden as the signage outside was small. At any rate, the lobby was clean and comfortable. The staff were very accommodating, and most of them spoke English so we could communicate with them well. The room we got was very clean, with complete amenities. I'd say we'd choose this hotel again when we go back with our kids next time.

Honestly, we spent the entire time in our room. The beds were giant and amazingly comfortable.

When we got to Novotel the staff was very friendly and the service was excellent. Tehy have a travel agent that helped us plan all of our stay in Cuzco at a great price. He customized it to meet every singleone of our needs. His name was [...]. We stayed in the cheaper rooms btu they were excellent, especially for the price. They had dual coltage options,flat screen tv, a nice bathroom. Teh bed was a bit stiff btu I like hard beds so I didn't mind. Everythingw as clean, modern and the service was excellent. The location is amazing. I have been to cusco 4 times and I have to say that Novotel has been my best experience.

Kudos to Novotel Cusco, great service and accommodations, good food (especially breakfast), and conveniently located to nearby historic sites.

This was a great hotel. Nice place to call home base in a country we had never visited. The staff was friendly and helpful. The rooms were clean and modern. Very nice bathrooms with hot water. Very much appreciated.

The Novotel Cusco is a hidden gem. The beautiful, authentic courtyard was covered with glass and filled with light. Coca Tea was always available in the lobby. Rooms were well appointed and kept spotlessly clean. The only challenge was the construction noise on the room above ours during the day. I tried to rest to compensate for a bout of altitude sickness to no avail. Staff was good enough to bring oxygen to the room, but couldn't do anything about the noise. Everyone on the staff was friendly, attentive and helpful. The location was perfect - only 2 blocks away from the central square. Several great restaurants nearby.

San Augustin 239 Esquina Cusco Cusco

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour business center
  • Laundry facilities

Located in Cusco Historic Center, Novotel Cusco is next to Museum of Religious Art and UNSAAC Yale International Center. This 4-star hotel has 99 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a 24-hour business center. Centrally located in Cusco, the hotel is also a short walk from Santa Catalina Convent and Hatunrumiyoc.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is available for a fee.


Rooms

All 99 rooms provide minibars, free bottled water, and safes. Guests can expect free WiFi and LCD TVs with cable channels. Other amenities include hair dryers, phones, and desks.


Property features

Guests of Novotel Cusco enjoy access to free WiFi in public areas, a 24-hour business center, and coffee in a common area. Airport transportation is made easy with an airport shuttle (available 24 hours) for PEN 50 per person one way. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. Other amenities at this historic hotel include express check-out, free newspapers, and a terrace.

Room options

Standard Room, 1 Queen Bed

Queen 1 | Sleeps 2

Deluxe Room, 1 King Bed

King 1 | Sleeps 3

Guest reviews for Novotel Cusco

Everyone (5) Couples (4) Family (3) Friends (1)
4

location, service and food!

Everyone
King bed View from the Colonial Room

Walking distance to many atractions, great staff, facilities and the restaurant is really good! A life saver when you need to leave super early to take your all day tours. They have oxygen in case the altitude affects you. I would definitely come back to this hotel when I go back to Cusco.

By , from Miami on Mar 8, 2017

Review comment responded on Mar 10, 2017

Dear Guest, Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to Novotel Cusco very soon! Take care! Victor Collantes General Manager NOVOTEL CUSCO

5

novotel - cuzco

Everyone

Very nice experience, staff & facilities easy going. Near mayor historical points to visit. Very good restaurants nearby including Novotel's one.

By , from FL on Dec 25, 2016

Review comment responded on Dec 27, 2016

Dear Guest, Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to Novotel Cusco very soon! Take care! Pierrot Semaan - Deputy General Manager

4

ocver all nice hotel

Everyone

Very nice hotel , good breakfast clean room , if I ever go back to Cusco I will pick this hotel again

By , from SEATTLE USA on Nov 7, 2016

Review comment responded on Nov 10, 2016

Estimado Huésped, Muchas Gracias por su comentario positivo acerca de nuestro hotel. y disculpa para el ruido en el pasillo. Lo invitamos a visitar nuestras páginas de Facebook y Twitter para encontrar promociones que podría estar interesado. Esperamos volver a recibir su visita en Novotel Cusco muy pronto! Atentamente, Victor Collantes General Manager - NOVOTEL CUSCO

4

close to main square, nice staff

Everyone

The hotel staff are all efficient and friendly. The room is clean and you get every amenities you need.

By , from Hong Kong on Sep 18, 2016

Review comment responded on Sep 26, 2016

Estimado Huésped, Muchas Gracias por su comentario positivo acerca de nuestro hotel. y disculpa para el ruido en el pasillo. Lo invitamos a visitar nuestras páginas de Facebook y Twitter para encontrar promociones que podría estar interesado. Esperamos volver a recibir su visita en Novotel Cusco muy pronto! Atentamente, Victor Collantes General Manager - NOVOTEL CUSCO

5
Everyone

Awesome! The hotel was very nice, the room very comfortable and clean, the staff extremely serviceable and courteous and friendly, meals were yummy. Perfect location. Would definitely book this hotel again if we come back!

By , from Honduras on Apr 16, 2016

Review comment responded on Jun 15, 2016

Dear Carla, We very much appreciate your comments regarding your stay at the Novotel Cusco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victor Collantes General Manager NOVOTEL CUSCO

5

novotel stay sept 2014

Couples

Very nice hotel just blocks away from Plaza de Armas. Beautiful courtyard, very nice breakfast spread, looked after luggage during a 4 day hike to Macchu Picchu.

By on Sep 6, 2014

5

great lobby

GetawayWithFriends

Great Location, new, Beautiful stone lobby, rooms a bit small

By on Nov 12, 2012

4

our cusco stay

Couples

My husband and I stayed in this hotel for our Machu Picchu tour last July 2012. The hotel was located in the heart of the Cusco town although the entrance was a little hidden as the signage outside was small. At any rate, the lobby was clean and comfortable. The staff were very accommodating, and most of them spoke English so we could communicate with them well. The room we got was very clean, with complete amenities. I'd say we'd choose this hotel again when we go back with our kids next time.

By on Aug 7, 2012

5

great hotel

Couples

Honestly, we spent the entire time in our room. The beds were giant and amazingly comfortable.

By on Apr 28, 2011

4

great location, price, service and clean

Couples

When we got to Novotel the staff was very friendly and the service was excellent. Tehy have a travel agent that helped us plan all of our stay in Cuzco at a great price. He customized it to meet every singleone of our needs. His name was [...]. We stayed in the cheaper rooms btu they were excellent, especially for the price. They had dual coltage options,flat screen tv, a nice bathroom. Teh bed was a bit stiff btu I like hard beds so I didn't mind. Everythingw as clean, modern and the service was excellent. The location is amazing. I have been to cusco 4 times and I have to say that Novotel has been my best experience.

By on Apr 5, 2011