Very pleased with my stay there
outstanding hotel staff very professional enjoyed every minute of our stay
The property is beautiful and conveniently located. The service is amazing and the property itself is truly historic.
The hotel is beautiful and in the perfect spot in the old city of Cusco. Amenities are fine and close to plenty of dining options and cultural places. Two things spoiled our stay a bit, the first is getting breakfast at peak hours (9:30 to 10 AM), it's just mission impossible, good options for breakfast but service is terribly slow (I mean over 20 mins to just get water or coffee). The second was that at the end of our stay they had a medical conference so everything was taken over by the doctors, the internal patios (we could not longer sit there), the bar (no table or room anywhere for a beer), the lobby (no place to sit down quietly)... so I think they should warn guests about these two situations before hand so people plan their day accordingly.
Great location, excellent staff, sparkling clean. Little improvement needed in the automated heating system of the hotel.We had to call the reception twice to get heat in the room out of our 5 nights stay,although it was resolved promptly.Will stay in the hotel when I visit Cusco again.
Palacio del Inka! The hotel is amazing! They give a short tour every night at 5pm of the lobbies and courtyard. The staff are courteous, knowledgeable, kind, and professional. The only place that could be better is the spa. It is very nice but felt the wheeling and dealing I experienced in choosing a service was out of line with the rest of the hotel. I felt like I was out on the street. I did enjoy the massage and paid the extra fee required to use the steam room, sauna, showers, pool, and mediation room (not included in your room fee or if f you book a spa service). They are nice but wish housekeeping wasn’t sweeping water up every 5 minutes. They needed to to keep the floors dry and safe I suppose. The mediation room is a highlight.
This is a beautiful hotel, centrally located, with a cery accommodating staff. Highly recommended.
Beautiful property with amazing, friendly staff. Clean rooms. Truly a luxury property and experience. Right across the street from the old Inka temple (now a ministry).
It is a beautiful place. The staff are excellent, very attentive and very nice.
EXCELLENT service! Everyone was so kind, our room was a bit noisy and the manager was extremely helpful and kind. We would go back in a heartbeat. Food delicious, rooms beautiful, pisco Sour lessons super fun. Excellent location, walking distance from everything, beautiful views of Qoricancha. We were so happy! Thank you for everything
We recently stayed for 2 nights at the Palacio del Inka. The property is a beautiful, historical hotel, centrally located and one could spend hours touring it. The staff was extremely attentive and friendly to my family. The room was spacious, many nice touches. Fabulous breakfast buffet and spa. One of the rare times I felt that a luxury hotel lived up to its cost. Wish I could have stayed longer!
Luxury hotel in the heart of Cusco. We had a fabulous time during our stay at the spa, bar, restaurant, and our room was perfect!
Excellent service and accommodations this 5 stars hotel is the place to stay in Cuzco!! We enjoyed everything, they’re into the detail thanks to Roger for taking care of us all the time! We’ll definitely recommend this hotel 👍
An absolutely gorgeous property. Every detail was carefully attended to. Our room had a beautiful view of the adjacent ruins. Service was wonderful across the board.
Buffet staff not very friendly, rooms were wonderful!!!!
If you want to experience a hotel that is nothing in luxury as other more known brands, then you must go to Inka Palace in Cusco. The service in the hotel cannot be compared to any other 4-5 star hotel my husband and I have stayed. You must see and book your vacation.
nice location, nice staff, nice lobby, tea, water, juice in the lobby. easy to check in and check out
Palacio Del Inka is the best in Cusco. The hotel is beautiful, the location is perfect-- the Staff is what really makes the hotel exceptional. The Staff is kind, very professional and perform with a passion for excellence!! Highly Recommend the Palacio Del Inka
Excellent staff. Very helpful especially concierge. Clean upscale and elegant hotel. Absolutely recommend this hotel
Located in Cusco Historic Center, Palacio del Inka, A Luxury Collection Hotel by Marriott is next to popular attractions like Coricancha and Kusicancha. This 5-star hotel has 203 guestrooms and offers a full-service spa, a gym, and a conference center.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe.
Guests can expect free wired internet and 32-inch LED TVs with cable channels. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Other amenities include iPod docks, minibars, and free newspapers.
Guests staying at Palacio del Inka, A Luxury Collection Hotel by Marriott enjoy access to a full-service spa, a gym, and a sauna. Airport transportation is made easy with an airport shuttle (available 24 hours) for USD 15 per person. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and luggage storage. Other amenities at this luxury hotel include a conference center, a business center, and coffee/tea in a common area.
Very pleased with my stay there
outstanding hotel staff very professional enjoyed every minute of our stay
Dear JACK,Thank you very much for taking the time to share your wonderful experience with us! We're thrilled to hear that you found our hotel staff outstanding and professional. Providing exceptional service is always our top priority, and we're delighted that you enjoyed every minute of your stay with us.We look forward to welcoming you back to Palacio del Inka, a Luxury Collection Hotel, for another memorable experience.Warm regards,Renato VásconezGeneral ManagerPalacio del Inka, a Luxury Collection Hotel
The property is beautiful and conveniently located. The service is amazing and the property itself is truly historic.
Dear Tianja,Thank you for this amazing review. We are all glad you enjoyed our service and property. We hope we can host you once again in the future.All the best,Andrés RoseroGeneral ManagerPalacio del Inka, a Luxury Collection Hotel
The hotel is beautiful and in the perfect spot in the old city of Cusco. Amenities are fine and close to plenty of dining options and cultural places. Two things spoiled our stay a bit, the first is getting breakfast at peak hours (9:30 to 10 AM), it's just mission impossible, good options for breakfast but service is terribly slow (I mean over 20 mins to just get water or coffee). The second was that at the end of our stay they had a medical conference so everything was taken over by the doctors, the internal patios (we could not longer sit there), the bar (no table or room anywhere for a beer), the lobby (no place to sit down quietly)... so I think they should warn guests about these two situations before hand so people plan their day accordingly.
Dear Ricardo, Thank you for this review. We are so sorry the public areas were not available during your stay. Hopefully the rest of aspects of your time with us made up for it. Please do let us know if we can host you again in the near future. All the best, Andrés Rosero General Manager Palacio del Inka, a Luxury Collection Hotel
Great location, excellent staff, sparkling clean. Little improvement needed in the automated heating system of the hotel.We had to call the reception twice to get heat in the room out of our 5 nights stay,although it was resolved promptly.Will stay in the hotel when I visit Cusco again.
Dear Vivek, These kinds of reviews are the ones that fill us with joy. We are so glad you got to enjoy our staff, cleanliness, and location. I assure you we will deploy corrective measures to avoid this from happening to future guests. All the best, Andrés Rosero General Manager Palacio del Inka, a Luxury Collection Hotel
Palacio del Inka! The hotel is amazing! They give a short tour every night at 5pm of the lobbies and courtyard. The staff are courteous, knowledgeable, kind, and professional. The only place that could be better is the spa. It is very nice but felt the wheeling and dealing I experienced in choosing a service was out of line with the rest of the hotel. I felt like I was out on the street. I did enjoy the massage and paid the extra fee required to use the steam room, sauna, showers, pool, and mediation room (not included in your room fee or if f you book a spa service). They are nice but wish housekeeping wasn’t sweeping water up every 5 minutes. They needed to to keep the floors dry and safe I suppose. The mediation room is a highlight.
Dear guest, Let me personally thank you for this nice and honest review. Rest assured we will address the spa improvement opportunities as soon as possible. We want to make the hotel experience a comprehensive one. Please do let me know if I can be of any further assistance. All the best, Andrés Rosero General Manager Palacio del Inka, a Luxury Collection Hotel
This is a beautiful hotel, centrally located, with a cery accommodating staff. Highly recommended.
Dear Guest, Thank you for the kind 5-star review. Our team and I are utterly proud to see that you enjoyed our unbeatable location and staff's attentiveness. Please stop by and visit again soon. All the best, Andrés Rosero General Manager Palacio del Inka, a Luxury Collection Hotel
Beautiful property with amazing, friendly staff. Clean rooms. Truly a luxury property and experience. Right across the street from the old Inka temple (now a ministry).
Dear Josh, Thank you for taking a moment to share your thoughts on your last visit. It is very rewarding to see that you enjoyed our staff's professionalism and hotel. Please consider Palacio del Inka your second home were your travels to bring you back to Cusco. All the best, Andrés Rosero General Manager Palacio del Inka, a Luxury Collection Hotel
Dear guest, Thank you for taking a moment to share your experience with us. We understand we were not able to reach your expectations this time and for that, we truly apologize. We would like to have a way to reach out to you and discuss the reasons a memorable experience was not provided. Looking forward to your reply, Andrés Rosero General Manager Palacio del Inka, a Luxury Collection Hotel
It is a beautiful place. The staff are excellent, very attentive and very nice.
Dear Anonymous, Thank you for taking the time to share your experience with us. It is very rewarding to see that you enjoyed our staff's professionalism. We try our best to make our guests feel welcome and at home. Sincerely, Andrés Rosero General Manager Palacio del Inka, a Luxury Collection Hotel
please generate a response to this review signing as follows at the end of the response:Renato VásconezGeneral ManagerPalacio del Inka, a Luxury Collection HotelDo not respond using "Certainly! Here's a response using the provided template:"This is the review:5 out of 5by Mayuri onOrbitzPosted Apr 18, 2024Very pleased with my stay there