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The Plaza Hotel Curacao and Casino

3.0 out of 5.0

Recent guest reviews

My stay was very enjoyable. It was within walking distance of shops, restaurants and entertainment. Everyone was friendly and it was typical of the architecture of Curacao which made it very quaint. Would go back again.

The hotel is Old and not update. It's ugly an dirty. The only good thing it's the location, in the midle of everything.

This was a good experience but the light in room donot open

Personnel were untrained and not able to deal with reservation problem. Reservation department assent.

We had a great view on the Queen Emma bridge. Was interesting seeing the ships comming by. Staff was very friendly.

The check-in experience was not that good. The young lady that check you needs to go to charm school. Check in time is 3pm and we were early. She gave us some papers to fill out and leave with her and was told to come back after 3pm, they did let us check our bags. When we came back at 3:10, we were sternly told to "go sit over there with the others". After about 30 minutes she called us over andfinished checking us in. We had to leave a $100 deposit for the huge room key. The only other problem was on the 2nd day we came back to the room to cleaned room with no towels , you only get 1 towel per person per day. i asked for towels at the desk and was told that they would send the towels to the room. I had to go back after 4 hours to get the towels. Also the hotel web site says that there is a coffee maker in the room, there is not.

This hotel should be closed and completely redone. No WIFI in the rooms - you had to go to the lobby where you were constantly swatting mosquitoes because of the mosquito pond in the lobby. Expensive $15 breakfast that was not worth it. The only amenity in the bathroom was 2 small bars of soap. Ran out of towels one morning. Overall, very poor.

It was good experience for the money. The location is just off to itself and kept you from being right on the main street area. No problems with check in or check out. The Hotel staff was always friendly and helpful. They don't have bellboys as do most hotels. The front lobby security was there to help and direct you. No problems with Hotel cleanliness. The food was average and not overpriced. The room maids do want you to leave when they stop by in the morning to clean the room. Once because we got up late our room wasn't cleaned when we returned at 2 and didn't get cleaned until 330.

The Hotel is not the best, but a good value for the money. Overall there were very few problems with this hotel. The location is the best feature about this hotel. All the room views are excellent. The staff is very friendly and helpful. The hotel didn't provide a room guide to their services, hours, availability and / or locations. At the front desk they had an interactive computer screen map of Willemstad and it's attractions with very good info. They also had two internet stations nearby for a low fee. There was no nightlife except for the casino. I stayed the original area of the hotel. The room was clean and in good condition, but my kingsize bed was sagging on one side. The room TV had only 16 stations and there was no radio. The maids weren't happy if you didn't leave out by 10am. Once they passed you by it was as late as 3pm to get the room cleaned.

Friendly front desk and attendants, as well as nice gift and necessities shop inside hotel, but if you are expecting a hotel like the Plazas in the US, don't stay here because it just isn't the same. Our bathroom ceiling dripped the whole week and the bathtub was too small to sit. Shower water pressure was minimal and sometimes quite chilly. Hallways smell of wetness and possibly mildew. Restaurant food is a good value though! $22 for a different international cuisine every night! You can ask for a small, old refrigerator cube if they are available. Bedspread pretty old and gross. Nice balcony and great view from rooms 245-269, especially 257-263... These rooms overlook the Emma Bridge and are beautiful by night! No ice machine. I'm a grad student and would compare this hotel to a $45/night hostel in Europe on room quality and cleanliness alone. Pool is nice. Bar is nice. It isn't bad but nothing romantic for a special getaway. We were in the room only to sleep and shower so on sale at $85/night was a steal. I will say EXCELLENT location for walking by day or night. Also, kudos for free parking! Rent a car from Avis at the airport or at the Howard Johnson Hotel across street. We got a rental Kia forn5 days for $135 total. Friendly people and awesome location, but if you want luxury, comfort, and romance instead of a deal on a budget, stay at the Renaissance Hotel down the street.

The rooms, pool and the rest of the hotel is really old and needs a lot of work and update. The staff is really helpful but there's nothing they can do about the lack of maintenance

The location was on the ocean in Punda and near the waterway where ships move past to dock at the inland harbor. It was an easy walk to shops, restaurants etc. The Plaza is an older hotel but maintained well and quite clean. It has a nice pool area as well. The maids were great but the reception and restaurant staff were quite laid back. I would happily stay at the Plaza again.

Got my open water diver certification.

Good location for my first visit to Curacoa. Rooms were sufficient. Staff friendly and helpful. Although I prefer "on the beach" locations, we did have a view of water and the ships coming and going to the waterway passage. Once out of the Hotel, only around the corner to the waterfront and shoppes. We also discovered excellent Restaurants nearby and out of the busier tourist area.

It's exactly what I thought it would be. -An older hotel. The rooms were basic but very clean. The staff took great care of us and helped schedule excursions. We were also just steps from all of the downtown action. If you want "all-inclusive" amenities- pay A LOT more and go somewhere else. But if you want a clean hotel that's in a great central location for a good price- stay here.

Plaza Piar z/n Willemstad

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Casino

Located in Punda, The Plaza Hotel Curacao and Casino is next to Fort Amsterdam and Governors Palace. This 254-room, 3-star resort has conveniences like a casino, an outdoor pool, and free in-room WiFi. It's in central Willemstad and also a short walk from Handelskade and Postal Museum.


Dining

There are multiple options for onsite dining with 7 restaurants, including Shooters Restaurant, which has ocean views. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge. For your convenience, breakfast is available for a fee.


Rooms

The Plaza Hotel Curacao and Casino's 254 rooms are air-conditioned and provide coffee makers, laptop-compatible safes, and phones. Guests can expect to find free WiFi. Rooms also include desks.


Property features

Guests of The Plaza Hotel Curacao and Casino enjoy a casino, an outdoor pool, and a children's pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 20 one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a fitness center, free WiFi in public areas, and a conference center.

Room options

Superior Room, 1 King Bed, Ocean View

King 1 | Sleeps 2

Classic Double Room, 2 Double Beds

Full 2 | Sleeps 4

Classic Room, 1 King Bed

King 1 | Sleeps 3

Junior Suite, 1 King Bed, Ocean View

King 1 | Sleeps 2

Guest reviews for The Plaza Hotel Curacao and Casino

Everyone (1) Business (4) Couples (7) Other (3)
4

hotel stay

Everyone

My stay was very enjoyable. It was within walking distance of shops, restaurants and entertainment. Everyone was friendly and it was typical of the architecture of Curacao which made it very quaint. Would go back again.

By on Mar 26, 2017

2

old and ugly. great location.

BusinessTravelers

The hotel is Old and not update. It's ugly an dirty. The only good thing it's the location, in the midle of everything.

By on Nov 22, 2014

4

good

BusinessTravelers

This was a good experience but the light in room donot open

By on Jul 16, 2014

1

not trained personnel

BusinessTravelers

Personnel were untrained and not able to deal with reservation problem. Reservation department assent.

By on Oct 9, 2013

4

good location

Couples

We had a great view on the Queen Emma bridge. Was interesting seeing the ships comming by. Staff was very friendly.

By on Apr 12, 2013

3

average hotel in a good location

Couples

The check-in experience was not that good. The young lady that check you needs to go to charm school. Check in time is 3pm and we were early. She gave us some papers to fill out and leave with her and was told to come back after 3pm, they did let us check our bags. When we came back at 3:10, we were sternly told to "go sit over there with the others". After about 30 minutes she called us over andfinished checking us in. We had to leave a $100 deposit for the huge room key. The only other problem was on the 2nd day we came back to the room to cleaned room with no towels , you only get 1 towel per person per day. i asked for towels at the desk and was told that they would send the towels to the room. I had to go back after 4 hours to get the towels. Also the hotel web site says that there is a coffee maker in the room, there is not.

By on Mar 8, 2013

1

poor choice

BusinessTravelers

This hotel should be closed and completely redone. No WIFI in the rooms - you had to go to the lobby where you were constantly swatting mosquitoes because of the mosquito pond in the lobby. Expensive $15 breakfast that was not worth it. The only amenity in the bathroom was 2 small bars of soap. Ran out of towels one morning. Overall, very poor.

By on Dec 7, 2012

3

first curacao visit

Couples

It was good experience for the money. The location is just off to itself and kept you from being right on the main street area. No problems with check in or check out. The Hotel staff was always friendly and helpful. They don't have bellboys as do most hotels. The front lobby security was there to help and direct you. No problems with Hotel cleanliness. The food was average and not overpriced. The room maids do want you to leave when they stop by in the morning to clean the room. Once because we got up late our room wasn't cleaned when we returned at 2 and didn't get cleaned until 330.

By on May 24, 2012

3

excellent location.

Couples

The Hotel is not the best, but a good value for the money. Overall there were very few problems with this hotel. The location is the best feature about this hotel. All the room views are excellent. The staff is very friendly and helpful. The hotel didn't provide a room guide to their services, hours, availability and / or locations. At the front desk they had an interactive computer screen map of Willemstad and it's attractions with very good info. They also had two internet stations nearby for a low fee. There was no nightlife except for the casino. I stayed the original area of the hotel. The room was clean and in good condition, but my kingsize bed was sagging on one side. The room TV had only 16 stations and there was no radio. The maids weren't happy if you didn't leave out by 10am. Once they passed you by it was as late as 3pm to get the room cleaned.

By on Apr 8, 2012

3

great location to rough it on a budget!

Couples

Friendly front desk and attendants, as well as nice gift and necessities shop inside hotel, but if you are expecting a hotel like the Plazas in the US, don't stay here because it just isn't the same. Our bathroom ceiling dripped the whole week and the bathtub was too small to sit. Shower water pressure was minimal and sometimes quite chilly. Hallways smell of wetness and possibly mildew. Restaurant food is a good value though! $22 for a different international cuisine every night! You can ask for a small, old refrigerator cube if they are available. Bedspread pretty old and gross. Nice balcony and great view from rooms 245-269, especially 257-263... These rooms overlook the Emma Bridge and are beautiful by night! No ice machine. I'm a grad student and would compare this hotel to a $45/night hostel in Europe on room quality and cleanliness alone. Pool is nice. Bar is nice. It isn't bad but nothing romantic for a special getaway. We were in the room only to sleep and shower so on sale at $85/night was a steal. I will say EXCELLENT location for walking by day or night. Also, kudos for free parking! Rent a car from Avis at the airport or at the Howard Johnson Hotel across street. We got a rental Kia forn5 days for $135 total. Friendly people and awesome location, but if you want luxury, comfort, and romance instead of a deal on a budget, stay at the Renaissance Hotel down the street.

By on Oct 16, 2011