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Best Western Shap Wells Hotel places you 5.6 mi (9 km) from Shap Abbey and 11.1 mi (17.8 km) from Lowther Castle and Gardens. This 3-star hotel welcomes guests with 99 rooms and conveniences like a 24-hour fitness center, free in-room WiFi, and free self parking. Dalemain and Kendal Museum are also within a 30-minute drive of this Penrith hotel.


This hotel serves as home to a restaurant, which has garden views and specializes in British cuisine, along with a bar. Savor a meal from the comfort of your room with 24-hour room service, or make new friends at the free daily manager's reception. For your convenience, a full breakfast is served for a fee each morning from 7:30 AM to 9:30 AM.


All 99 rooms provide sofa beds, coffee makers, and free local calls. Guests can expect free WiFi and 32-inch flat-screen TVs with digital channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Rooms also include desks.

Property features

Renovated in 2016, Best Western Shap Wells Hotel offers a 24-hour fitness center, free WiFi in public areas, and 6 meeting rooms. If you drive, put free parking to good use. Staff members are on hand to provide tour or ticket assistance, luggage storage, and a safe deposit box at the front desk. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.


  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • 24-hour fitness center

Best Western Shap Wells Hotel

Shap Cumbria Penrith England CA10 3QU

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. A computer station is located on site and high-speed wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 3229 square feet (300 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a library, and a terrace. Onsite self parking is complimentary.

Best Western Shap Wells Hotel is a smoke-free property.

  • Total number of rooms - 99 
  • Number of floors - 3 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Coffee/tea in common areas 
  • Conference space 
  • Elevator/lift 
  • Express check-in 
  • 24-hour fitness facilities 
  • Billiards or pool table 
  • Tours/ticket assistance 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Computer station 
  • Library 
  • Meeting rooms 6 
  • Garden 
  • Terrace 
  • Picnic area 
  • Luggage storage 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Year Built 1880 
  • 24-hour business center 
  • Conference space size (feet) - 3229 
  • Conference space size (meters) - 300 
  • Free reception 
  • Free self parking 
  • Free long-term parking 
  • Free RV, bus, truck parking 
  • Smoke-free property 
  • Number of buildings/towers - 2 
  • Television in common areas 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Sofa bed  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired high-speed Internet


Free long-term parking, Free self parking, Free RV, bus, truck parking

Room Amenities

Best Western Shap Wells Hotel offers 99 accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with double sofa beds. Beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless high-speed Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • Premium TV channels 
  • Premium bedding 
  • Phone 
  • Free local calls 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower/tub combination 
  • Desk 
  • Iron/ironing board (on request) 
  • Sofa bed 
  • Blackout drapes/curtains 
  • Digital TV service 
  • Flat-panel TV 
  • Free WiFi 
  • Room service (24 hours) 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Rollaway/extra beds (free) 
  • Sofa bed size 

Where to Eat

A complimentary manager's reception is offered each day.

Birkbeck Restaurant - Overlooking the garden, this restaurant specializes in British cuisine and serves breakfast and dinner. A children's menu is available. Open daily.

River bar & lounge - This bar specializes in British cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.

Lonsdale Room - This restaurant specializes in British cuisine and serves dinner only. Open select days.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include a 24-hour fitness center.


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Check-in time starts at 3:00 AM

Minimum check-in age is 18


Check-out time is 11:00 AM

Payment types


  • Pets allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Noise-free rooms not guaranteed


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for full breakfast: GBP 10.00 for adults and GBP 5.00 for children (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Best Western Hotel Shap
  • Best Western Shap Hotel
  • Best Western Shap Wells
  • Best Western Shap Wells Hotel
  • Best Western Shap Wells Hotel Penrith
  • Best Western Shap Wells Penrith
  • Hotel Shap
  • Shap Best Western
  • Shap Hotel Best Western
  • Shap Wells

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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