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Recent guest reviews

I have been going to this hotel for years. Now all the rooms have been remodeled by Camino real and they look very nice. They still kept the Japanese style of the rooms and that was nice to see. The whole hotel is amazing, I overheard a Japanese man telling the concierge that nowadays it is difficult to find, even in Japan, places with such beauty and in such a great shape. The Sunday brunch is very good in quality and variety. The temascal at the spa was very nourishing treatment. I would like to come back anytime! Enjoy and relax.

Attended a destination wedding. Gardens were beautiful but the room is old and not very well maintained

This place is the epitome of fake nice: attractive setting, a range of decent facilities, good reputation, but overall lacking. Mediocre food, halfway decent room, expensive everything, exorbitant extra costs for every last thing, including drinking water for the room and wifi. For sure a nice place, but for the cost and hassle of simple things there, time and money is way better spent at other places in the area.

Its an amazing place, you feel like you are in the middle of nature a lot of plants and vegetation and in a japanese construction design very classic

Very Nice Hotel, Good Food at the Restaurant. The room is very clean, 2 Queen beds, nice view to the pool.

was the worse bed of me live..................it's incredible they dont have a good bed in this big hotel, in Cuernavaca, Mexico.

The pools, tennis courts and gardens are very nice. However, the rooms are very basic, which is fine for one night.

This is a splendid getaway with great landscapes.The sad part is when you get to your room. The layout of a deluxe room is average but the bed and pillows are very hard and the closet smells like mould. The vanity lights are not enough to make you beautiful. I would definitely think twice before staying there again.

Beautiful hotel. Amazing gardens and scenery. Food pretty good. My room was very clean and comfortable. The only thing that needs to be updated is the television. Staff very helpful. I would not hesitate to go back.

The hotel was really beautiful. Nice gardens. The staff is nice and helpful. The only big drawback is that the hotel is far from everything. You need a taxi. The taxi system is not that good. They are expensive compared to others and they only have one company working at the hotel. Regarding transportation to the airport in Mexico City, in the mornings you can only take the private transportation, no taxi, and is more than double. The other option is taking a Bus.

Good place to relaxed and enjoy good food, but servie is only average and facilities and rooms begin to look old.

Cuernavaca is a beautiful city. Going downtown and taking the turibus was wonderful

We came as a family to Camino Real Sumiya to get away from the craziness of the swine flu in Mexico (where we're living for a year). It was very relaxing with stunning buildings and gardens. The kids spent all their time with other kids in the pool, so it was fun. The rooms were very small and they were a little disorganized for our check-in and check-out. Like when I pointed out that they forgot to bill us for a dinner, it took them forever to correct and and finally we just went back to the pool and swam while they figured it out. But all in all it was very relaxing and a good get-away.

EXTERIOR OF ROOM BUILDINGS NEEDS SOME RENEWAL. PRETTY NICE ROOMS.

The entire experience is simply beyond words for us. I have never stayed anywhere nearly as beautiful & staffed with such competent & courteous a staff. Everyone from the valets to the mgr. the front desk went out of their way to accommodate us. Finally after checking out of the hotel on the last day of our trip my husband forgot his brand new jacket in the room(never wore it because the gorgeous trees from the room to the restaurant & the lobby protected us from the rain)My daughter, who is living with a host family & attending school in Cuernavaca called the hotel & they sent it to her in a taxi. Now that is above & beyond what I would expect . Incidentally, we have stayed at various 4 star resorts & this surpasses them all. I have taken pictures & showing them to all of our friends. Looking forward to returning.

No respetaron el tipo de habitación bajo el argumento de haber reservado vía portal distinto a ellos.

Int. Fraccionamiento Sumiya S/N Cuernavaca MOR

Hotel highlights

  • Free in-room WiFi
  • Free parking
  • Onsite dining
  • Outdoor pool

Located 2 mi (3.2 km) from Earliest 16th Century Monasteries on the Slopes of Popocatepetl, Camino Real Sumiya Cuernavaca is within a 10-minute drive of Galerias Cuernavaca Mall. This 4-star hotel has 163 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in Asian cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room. Buffet breakfast is offered for a fee each morning from 7 AM to noon.


Rooms

All 163 air-conditioned rooms feature balconies, minibars, and safes. TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include phones, ironing boards, and desks.


Property features

At Camino Real Sumiya Cuernavaca, guests enjoy features like an outdoor pool, a fitness center, and WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with concierge services, and answer any questions about the accommodations. Additional amenities include a meeting room, laundry facilities, and a ballroom.

Room options

Deluxe Room King NO FUMAR

King 1 | Sleeps 3

Camino Real Club King No Fumar Desayuno Continental

King 1 | Sleeps 3

Super Saver King NO FUMAR

King 1 | Sleeps 3

Super Saver Dos Camas No Fumar

Full 2 | Sleeps 4

Guest reviews for Camino Real Sumiya Cuernavaca

Everyone (6) Couples (5) Business (2) Family (5)
3
Everyone

By on Sep 18, 2019

Review comment responded on Oct 2, 2019

Agradecemos a usted su tiempo para llenar nuestra encuesta de satisfacción Estamos para servirle siempre.

2
Everyone

By on Jan 1, 2019

Review comment responded on Sep 12, 2019

Agradecemos a usted su tiempo para llenar nuestra encuesta de satisfacción Estamos para servirle siempre.

5

beautiful hotel and great service

Everyone

I have been going to this hotel for years. Now all the rooms have been remodeled by Camino real and they look very nice. They still kept the Japanese style of the rooms and that was nice to see. The whole hotel is amazing, I overheard a Japanese man telling the concierge that nowadays it is difficult to find, even in Japan, places with such beauty and in such a great shape. The Sunday brunch is very good in quality and variety. The temascal at the spa was very nourishing treatment. I would like to come back anytime! Enjoy and relax.

By , from Bay Area, USA on Jan 30, 2018

3
Everyone

Attended a destination wedding. Gardens were beautiful but the room is old and not very well maintained

By on Apr 28, 2017

2
Everyone

This place is the epitome of fake nice: attractive setting, a range of decent facilities, good reputation, but overall lacking. Mediocre food, halfway decent room, expensive everything, exorbitant extra costs for every last thing, including drinking water for the room and wifi. For sure a nice place, but for the cost and hassle of simple things there, time and money is way better spent at other places in the area.

By on Apr 24, 2017

5

the environment is just incredible

Couples

Its an amazing place, you feel like you are in the middle of nature a lot of plants and vegetation and in a japanese construction design very classic

By on Nov 21, 2014

4

hotel sumiya

Families

Very Nice Hotel, Good Food at the Restaurant. The room is very clean, 2 Queen beds, nice view to the pool.

By on Apr 2, 2013

1

terrible bed

Couples

was the worse bed of me live..................it's incredible they dont have a good bed in this big hotel, in Cuernavaca, Mexico.

By on Feb 5, 2013

4

nice for one night

Families

The pools, tennis courts and gardens are very nice. However, the rooms are very basic, which is fine for one night.

By on Sep 10, 2012

3

fantastic place, not so much what you pay for what you get

BusinessTravelers

This is a splendid getaway with great landscapes.The sad part is when you get to your room. The layout of a deluxe room is average but the bed and pillows are very hard and the closet smells like mould. The vanity lights are not enough to make you beautiful. I would definitely think twice before staying there again.

By on Aug 20, 2012

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