Skip to main content
Beginning of main content

Red Roof Inn Crossville

2.0 out of 5.0

Recent guest reviews

The staff is amazing, and the room was nice for the price. The location was good because we could walk to restaurants

You get what you pay for with this hotel. It's clean enough, comfortable enough, and the staff is friendly enough, but don't expect to be pleasantly surprised with anything. The rooms are worn, and a lot of minor cosmetic repairs could go a long way. I marked "2" in cleanliness b/c of these damages.

We just needed a place to stop and sleep as we traveled through to our destination. The room was clean and met our expectations for a hotel at this price point. There were waffles, donuts, fruit, milk, juice and coffee for breakfast. Again, for the price it was more than we expected. The staff was very friendly and we had no problems during our night's stay.

Shower/air conditioning did not work. Needed toilet paper and was told to come fetch from lobby, did not deliver. Asked for disabled room or room downstairs because husband disabled, Was told quickly not available. I would recommend this hotel if changes made.

I reserved 2 rooms, one king and one queen. When we get there they could not find where I had reserved it even though I printed confirmation. When we finally got rooms they were both 2 doubles. The walls seem paper thin and we could here people partying out side in the hall untill after midnight.

I've stayed many times and it's a decent deal and convenient. My only issue this time was that either there was a ghost in my room or what I'm sure was more the case was whenever someone used the bathroom in another room it caused my sink to start running water. It definitely freaked me out the first time it happened, I'll admit!

I've stayed here a couple of times and it's a decent hotel for the price. This last trip though the room was still seemingly clean and decently comfortable but the sheets had some cigarette burns in them. That's the first time that that's happened when I've stayed there. I don't know why it's necessary to use sheets like that. Seems like those are the ones that you need to throw away but overall it was still a fine experience, especially for the price.

WE WERE LOOKING FOR DAYS INN FOR WHICH OUR RESERVATIONS STATED. WE FOUND THE NAME HAD BEEN CHANGED TO SELECT INN. WE WERE TO HAVE A NON-SMOKING ROOM AND THE LADY AT THE FRONT DESK STATED THAT THE COMPUTERS HAD MOVED US TO A SMOKING, WITHOUT OUR PERMISSION. THE ROOM SMELLED OF CIGARETTE SMOKE AND BASICALLY SMELLED UNCLEAN. THE LIGHT BULB AT THE NIGHT STAND WAS BROKEN, NO REMOTE CONTROLL FOR THE TV AND NO COFFEE POT. THIS MOTEL WOULD BE CLASSIFIED AS A DIVE IN ANYBODY'S OPINION. SORRY FOR THE BAD REVIEW, THE TRUTH HURTS. THE ICE MAKER DID WORK WELL.

Attention to detail is not a hallmark of this motel. Check in was not smooth. The reserved first floor queen was not availble; at first we were to be put into an 'upgraded' room but it reeked of cigrette smoke # we had requested non-smoking# and the lock was not working. Rooms were extremely small. Highway noise from I-40 was constant. We were finally put into a non-smoking second floor room with 'queen' bed. The bedspread definitely had 'biologicals' on it; yech! The carpet had paint spills in several areas; the door frame was broken at the area of the safety lock, necessitating the time-honored used of a chair under the knob. The bathroom exhaust fan did not work. The bath light was missing a bulb. The bath walls had holes. The commode flushed poorly. The lavatory faucet was in need of new o-rings. In the bedroom area, one piece of furniture was missing a handle. As we entered the room, we tracked pollen into the room from the unswept exterior hallways. The first floor hallway ceilings had several sparrow nests, and bird droppings littered the floor. #This was never cleaned during our stay.# There was an ironing board in the roon, but no iron. Checked one out from the front desk. The breakfast area was neat but there was a broken nozzle on the lubricant spray for the waffle iron, and no replacement was available the first morning. The refrigerator had spilled milk in the bottom, and this was never cleaned during our stay. Both offerings of dry cereal were very sugary #Frosted Flakes and Froot Loops#. Fresh fruit would have been a welcome addition. The day front desk attendant was very helpful, but he was provided with very limited resources.

Allot of mold dirty floors needs to beer shampoo went out to eat at suggested place ended being gross door got stuck wouldn't open noone at the front desk this was at7 at might u decided

Room was a good value relative to comparable amenities. Central location for places in the area. Skimpy breakfast but the waffles were awesome.

Ok for the price. Cheap but fine to stop to sleep during a long trip

Motel close to Interstate 40 and to an excellent restaurant. Otherwise an average modestly priced facility.

Just a place to stay the night. Not very up to date. Fair at best.

check in was about normal room was average but clean the pool was closed one of the reasons we chose the hotel very noisy not sure if i would stay again

The hotel looks great on the web site; however in this case the looks were very deceiving. My husband and I were fooled into believing this would be a typical Days Inn experience. Friendly staff, clean rooms, etc. The hotel is listed on Executive Drive - I wouldn't call it even Slum City. The staff were unfriendly and obnoxious. The room was so small it was hard for 2 people to walk by each other. The small table was held up by cardboard at the base. The bathroom was not even cleaned. The shower stall was filthy, hair and soap scum everywhere. The toilet looked like it hadn't been cleaned in a month. The room smelled of Bug Bomb, the door didn't close properly and the safety chain was completely missing. We had booked and so we checked in, and checked out 15 minutes later. The walkways and pool area were full of empty beer cans and cigarette butts. I would never recommend this place.

Nice, friendly staff, clean rooms, breakfast could have been better. No fruit

We had two rooms. The first one had no heat and we had to relocate. The second room the toilet was not clean... it was nasty. They need a new vaccume if they even used the one they have hanging on the cleaning cart. I found in my refrigerator a meal from whoever was in the room last. The meal was in the frig for a long time! The alarm clock in one room only showed part of the digital numbers therefore it was useless. The tubs in both rooms did not drain so you took a bath and a shower at the same time. Yuck Carpets were stained and you didn't want to step on them without shoes. The shower curtin hug in the water in the tub because they did not drain and they were moldy. Get the picture?

Hotel met our needs for a quiet, comfortable room. The darkened curtains made sleeping easy. The breakfast was average even with fresh waffle making. Having a mircowave and refrigerator was a big plus.[...]

They were very helpful for me and I want to thank them.

Room options

ADA Deluxe King Non Smoking

King 1 | Sleeps 2

Deluxe Room, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Deluxe Room, 1 Queen Bed, Smoking

Queen 1 | Sleeps 2

Deluxe Two Full Beds Non Smoking

Full 2 | Sleeps 4

Guest reviews for Red Roof Inn Crossville

Couples (13) Family (3) Friends (4) Other (3)
5

staff makes the place awesome

GetawayWithFriends

The staff is amazing, and the room was nice for the price. The location was good because we could walk to restaurants

By on Sep 15, 2015

2

price says it all

GetawayWithFriends

You get what you pay for with this hotel. It's clean enough, comfortable enough, and the staff is friendly enough, but don't expect to be pleasantly surprised with anything. The rooms are worn, and a lot of minor cosmetic repairs could go a long way. I marked "2" in cleanliness b/c of these damages.

By on Jul 24, 2014

3

a place to sleep

Families

We just needed a place to stop and sleep as we traveled through to our destination. The room was clean and met our expectations for a hotel at this price point. There were waffles, donuts, fruit, milk, juice and coffee for breakfast. Again, for the price it was more than we expected. The staff was very friendly and we had no problems during our night's stay.

By on May 13, 2014

2

needs improvement, but ok... will improve!

Couples

Shower/air conditioning did not work. Needed toilet paper and was told to come fetch from lobby, did not deliver. Asked for disabled room or room downstairs because husband disabled, Was told quickly not available. I would recommend this hotel if changes made.

By on May 12, 2014

1

it got the job done but i won't stay again

Families

I reserved 2 rooms, one king and one queen. When we get there they could not find where I had reserved it even though I printed confirmation. When we finally got rooms they were both 2 doubles. The walls seem paper thin and we could here people partying out side in the hall untill after midnight.

By on Oct 21, 2013

3

plumbing

Singles

I've stayed many times and it's a decent deal and convenient. My only issue this time was that either there was a ghost in my room or what I'm sure was more the case was whenever someone used the bathroom in another room it caused my sink to start running water. It definitely freaked me out the first time it happened, I'll admit!

By on Oct 18, 2013

3

room

Singles

I've stayed here a couple of times and it's a decent hotel for the price. This last trip though the room was still seemingly clean and decently comfortable but the sheets had some cigarette burns in them. That's the first time that that's happened when I've stayed there. I don't know why it's necessary to use sheets like that. Seems like those are the ones that you need to throw away but overall it was still a fine experience, especially for the price.

By on Sep 7, 2013

1

quite an experience

Couples

WE WERE LOOKING FOR DAYS INN FOR WHICH OUR RESERVATIONS STATED. WE FOUND THE NAME HAD BEEN CHANGED TO SELECT INN. WE WERE TO HAVE A NON-SMOKING ROOM AND THE LADY AT THE FRONT DESK STATED THAT THE COMPUTERS HAD MOVED US TO A SMOKING, WITHOUT OUR PERMISSION. THE ROOM SMELLED OF CIGARETTE SMOKE AND BASICALLY SMELLED UNCLEAN. THE LIGHT BULB AT THE NIGHT STAND WAS BROKEN, NO REMOTE CONTROLL FOR THE TV AND NO COFFEE POT. THIS MOTEL WOULD BE CLASSIFIED AS A DIVE IN ANYBODY'S OPINION. SORRY FOR THE BAD REVIEW, THE TRUTH HURTS. THE ICE MAKER DID WORK WELL.

By on Aug 2, 2013

1

less than great stay in crossville, tn

Couples

Attention to detail is not a hallmark of this motel. Check in was not smooth. The reserved first floor queen was not availble; at first we were to be put into an 'upgraded' room but it reeked of cigrette smoke # we had requested non-smoking# and the lock was not working. Rooms were extremely small. Highway noise from I-40 was constant. We were finally put into a non-smoking second floor room with 'queen' bed. The bedspread definitely had 'biologicals' on it; yech! The carpet had paint spills in several areas; the door frame was broken at the area of the safety lock, necessitating the time-honored used of a chair under the knob. The bathroom exhaust fan did not work. The bath light was missing a bulb. The bath walls had holes. The commode flushed poorly. The lavatory faucet was in need of new o-rings. In the bedroom area, one piece of furniture was missing a handle. As we entered the room, we tracked pollen into the room from the unswept exterior hallways. The first floor hallway ceilings had several sparrow nests, and bird droppings littered the floor. #This was never cleaned during our stay.# There was an ironing board in the roon, but no iron. Checked one out from the front desk. The breakfast area was neat but there was a broken nozzle on the lubricant spray for the waffle iron, and no replacement was available the first morning. The refrigerator had spilled milk in the bottom, and this was never cleaned during our stay. Both offerings of dry cereal were very sugary #Frosted Flakes and Froot Loops#. Fresh fruit would have been a welcome addition. The day front desk attendant was very helpful, but he was provided with very limited resources.

By on May 25, 2013

2

over night stay

Couples

Allot of mold dirty floors needs to beer shampoo went out to eat at suggested place ended being gross door got stuck wouldn't open noone at the front desk this was at7 at might u decided

By on Feb 5, 2013