This property was under extensive renovation, and therefore some of the amenities listed on the Orbitz website were actually not available. since these amenities influenced our selection we were very unhappy! this should not be allowed.
I booked a hot tub room and was given a room without ahot tub
Very nice property overall. Breakfast was delicious. Beds were comfortable. Guests in the next room were loud with the door(s) in the early AM.
This was the best property I have stayed in since beginning to travel again after Covid. It was clean, well staffed, and breakfast was great! Staff was extremely friendly and helpful. It was a little hard to find after dark, but well worth the hunt. It was far enough off the interstate that it was very quiet too.
Friendliness and cleanliness
5 Stars all around! Very friendly and helpful staff. The room was spacious, and amazingly clean (smelled like sanitizer :))
Staff was friendly,room was clean, the breakfast they provide was great.
Staff was awesome!
I liked the way the staff was so helpful. They went out of the way to make sure my stay was great
Very friendly staff. Sandy was excellent in her demeanor and made everyone feel very welcomed.
Great to have a laundry for doing clothes and the nice swimming pool. Excellent facility and staff.
Perfect. Great service clean rooms wonderful breakfast
Property was well maintained and the staff was very helpful and pleasant
We told a man at the front desk our toilet wasn’t working. It just kept running and wouldn’t flush. He said it would be fixed immediately. We came back to the room over 8 hours later and it still hadn’t been fixed. So, our entire stay there was 3 people sharing a toilet that wouldn’t flush.
Great Staff very helpful, Breakfast staff very helpful.
Great stay. Staff went extra mile and they had alcohol wipes for the remote and phones.
Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel places you within 2 miles (3 km) of popular sights like Tri State Racetrack and Gaming Center and Mardi Gras Casino. This 89-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour gym.
Start your day off right with a free buffet breakfast, served each morning from 6:00 AM to 10:00 AM. For a nice break, mingle with other guests at the free manager's reception.
Guests can expect 37-inch TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers. Weekly housekeeping is available.
At Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.
This property was under extensive renovation, and therefore some of the amenities listed on the Orbitz website were actually not available. since these amenities influenced our selection we were very unhappy! this should not be allowed.
I booked a hot tub room and was given a room without ahot tub
Very nice property overall. Breakfast was delicious. Beds were comfortable. Guests in the next room were loud with the door(s) in the early AM.
Thank you so much for your feedback!
This was the best property I have stayed in since beginning to travel again after Covid. It was clean, well staffed, and breakfast was great! Staff was extremely friendly and helpful. It was a little hard to find after dark, but well worth the hunt. It was far enough off the interstate that it was very quiet too.
Friendliness and cleanliness
Thank you so much for your feedback!
5 Stars all around! Very friendly and helpful staff. The room was spacious, and amazingly clean (smelled like sanitizer :))
Staff was friendly,room was clean, the breakfast they provide was great.
Thank you for the Perfect 5/5! We appreciate your feedback!
Staff was awesome!
I liked the way the staff was so helpful. They went out of the way to make sure my stay was great
I would like to personally apoligize Orbitz didn't share we were under renovation. We hope you will choose to stay with us again once completed