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Super 8 Cromwell/Middletown

2.0 out of 5.0

Recent guest reviews

The motel was undergoing renovations while my wife and I stayed there but the room we stayed in renovations had been completed and was fine.

Nothing spectacular... clean and affordable. Staff was competent and friendly. Would stay again.

when I got the key to my room and got on the elevator, the elevator was full of plaster. I stepped off and couldn't believe my room was right in the middle of a construction zone, literally every room surrounding it, had paint cans plaster, plaster dust drop cloths, you name it. I never would have booked it had I known I was going to be in the middle of a complete renovation. plus my husband has copd, and this would have brought him to the ER for sure. I went to the desk and asked about another room and the owner imformed me had I booked with him in stead of orbits, he could do something, but I would have to call orbitz to make other arrangments. who in the heck wants to deal with this after just checking in. I asked for a room on the main level, because the room was unacceptable and I had asked for handicapped arrangments in my order from orbits, either near elevator or first floor. he told me i'd have to pay and extra 10 dollars per nite, which I did. I just wanted to get settled. they put me near the back door .The room was an older room, I do not fault him for this, prob is, they lock this door at night, so to get my luggage in and out or get my husband to car, I had to go way around to front door. by the way there are no handicapped doors and I had a awful time trying to get my husband thru the doors in his wheel chair. one of my towels had brown stains on them, that was gross. I suggest they wash towels in hot water and bleach.

They don't honor their promotions that they have posted in the rooms and god forbid you bring it up or ask questions about it they will kick you out and not honor your reservation as well.

This stay was only overnight. It was convenient to be able to check in late(10:45 pm). The room was cold until I turned on the heater. It was comfortable after that. The refrigerator was sitting on the floor. It was a table model so needed to be put on a higher place. Inconvenient for someone who can't bend over easily. The bed and bathroom were clean and comfortable. I noticed that there was a small amount of trash under the bed and obviously the rug had not been vacuumed. I did not utilize the availability of a breakfast ,but that was a good feature.

Nothing spectacular. If you need a place to stop for the night this is convenient as it is located right off of the highway.

Room was clean, staff was friendly and helpful. good room for the price

I checked in late which was no problem. Accomodations were adequate for my needs. Since I was visiting friends nearby, I only needed a place to sleep. Everything was ready, as I expected. The person at the registration desk was courteous and gave me the information that I needed.

I needed an inexpensive place to stay overnight between college functions for my daughter. The room was nicer than i expected for the price and everything else was fine.

Whoever the auditor is at this place, he is definitely someone that knows hospitality. Always a great stay. Clean, affordable, and a great location!

The man at the desk was very welcoming when I checked in. My only complaint was that I think the bed needed a new mattress. For safety's sake the tub could have had a bar at the end to hold onto, especially since whatever they used to clean the tub left it a bit slippery when stepping into it.

Average all around. Comfortable enough for a good price.

The hotel was clean and what little contact I had with the staff was pleasant. The breakfast was ok but nothing to brag about I guess. It's a limited space and I didn't see a kitchen so I guess they did the best they cold with what they had.

Was very good stay, close to highway,staff was great

You get what you pay for. it was just ok. as you walk in the lobby extreme smell of cheesy low budget air freshener and in the rooms too. So strong it gave us a headache had to open the windows despite the cold. Was clean, staff was extremely courteous, beds were very comfortable. Despite the cleanlilness and comfortable beds the hotel, bathroom fixtures etc, just a liitle old and outdated.... we were upgraded without asking and that was nice too, Had a whole suite attached.....

Hotel was clean and located close to a lot of restaurants and a Walmart. The staff was friendly and helpful. The room was nothing special but was good enough for the price

The staff was very helpful. I found the bed to be very comfortable. I've now stayed there twice and I will again if I'm ever in that area again.

It was convenient and quiet. for being away from home got a decent night's sleep.

I stayed for a graduation weekend and did not spend much time in the room. The staff were very friendly and the room was a nice size and reasonably clean - though in need of updating. The bathroom fixtures were old and the bathtub was moldy-looking in the corners. I had to turn off the water to the toilet during the night to keep it from running. Very good price but I might spend a little extra for something a little newer next time.

This hotel is good for what you pay. It was sufficiently clean and everything was in working order. They do allow smoking and sometimes the smell permeates the hallways. They provide breakfast, but the area is small and gets very crowded at busy times. I asked them to replace the aerator in my bathroom faucet and they did it promptly. The rooms at the ends of the building are bigger than the ones in the middle, but those are closer to the one elevator. My room had a mini fridge, but not all of them do.

1 Industrial Park Road Cromwell CT

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour business center

Super 8 Cromwell/Middletown is located 1.4 mi (2.3 km) from Wilcox Park and within a 10-minute drive of Smith Park. This 90-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. Checkered Flag Raceway and Safari Golf are also near this Cromwell hotel.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM.


Rooms

All of Super 8 Cromwell/Middletown's 90 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and TVs with cable channels. Free newspapers, free local calls, and hair dryers are also standard.


Property features

Super 8 Cromwell/Middletown features free WiFi in public areas, a 24-hour business center, and coffee in a common area. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include a computer station, free newspapers, and barbecue grills.

Room options

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Standard Room, 1 King Bed

King 1 | Sleeps 2

Standard Room, 1 Queen Bed, Accessible

Queen 1 | Sleeps 2

Guest reviews for Super 8 Cromwell/Middletown

Everyone (7) Business (7) Couples (7) Family (8) Other (13)
4

close to the interstate

Everyone

The motel was undergoing renovations while my wife and I stayed there but the room we stayed in renovations had been completed and was fine.

By , from Houston,Tx on May 24, 2017

Review comment responded on May 26, 2017

Thanks Jeff!

4

a nice, clean, safe place to stay.

Everyone

Nothing spectacular... clean and affordable. Staff was competent and friendly. Would stay again.

By , from PA on May 17, 2017

Review comment responded on May 19, 2017

Thanks Dave, hope to see you again soon!

2

total construction zone and a mess!

Everyone

when I got the key to my room and got on the elevator, the elevator was full of plaster. I stepped off and couldn't believe my room was right in the middle of a construction zone, literally every room surrounding it, had paint cans plaster, plaster dust drop cloths, you name it. I never would have booked it had I known I was going to be in the middle of a complete renovation. plus my husband has copd, and this would have brought him to the ER for sure. I went to the desk and asked about another room and the owner imformed me had I booked with him in stead of orbits, he could do something, but I would have to call orbitz to make other arrangments. who in the heck wants to deal with this after just checking in. I asked for a room on the main level, because the room was unacceptable and I had asked for handicapped arrangments in my order from orbits, either near elevator or first floor. he told me i'd have to pay and extra 10 dollars per nite, which I did. I just wanted to get settled. they put me near the back door .The room was an older room, I do not fault him for this, prob is, they lock this door at night, so to get my luggage in and out or get my husband to car, I had to go way around to front door. by the way there are no handicapped doors and I had a awful time trying to get my husband thru the doors in his wheel chair. one of my towels had brown stains on them, that was gross. I suggest they wash towels in hot water and bleach.

By , from boston on Mar 15, 2017

Review comment responded on Mar 17, 2017

All travel agents were made aware of this Oct 1st 2016, and our linen is washed with chemicals. We are not required to have automatic doors as it is not a ADA compliance requirement.

2

not worth the money plenty better hotels cheaper

Everyone
Wouldn't honor my reservation during a snow storm

They don't honor their promotions that they have posted in the rooms and god forbid you bring it up or ask questions about it they will kick you out and not honor your reservation as well.

By , from S on Feb 12, 2017

Review comment responded on Feb 14, 2017

Hello Izzy, the promo had expired and was supposed to been pulled from circulation. You on the other hand, took it to a whole different level that was unnecessary & uncalled for. We decided to not honor the reservation as your temperament was inappropriate.

3

overnight stay

Everyone

This stay was only overnight. It was convenient to be able to check in late(10:45 pm). The room was cold until I turned on the heater. It was comfortable after that. The refrigerator was sitting on the floor. It was a table model so needed to be put on a higher place. Inconvenient for someone who can't bend over easily. The bed and bathroom were clean and comfortable. I noticed that there was a small amount of trash under the bed and obviously the rug had not been vacuumed. I did not utilize the availability of a breakfast ,but that was a good feature.

By , from Lynn, Ma. on Jan 30, 2017

Review comment responded on Feb 1, 2017

Thank you Andy, we are addressing the housekeeping issue as this is not a normal occurrence for us. I will share the feedback with the agent on duty.

3
Everyone

Nothing spectacular. If you need a place to stop for the night this is convenient as it is located right off of the highway.

By on Dec 6, 2016

Review comment responded on Dec 10, 2016

thanks!

4
Everyone

Room was clean, staff was friendly and helpful. good room for the price

By on Oct 13, 2016

Review comment responded on Nov 28, 2016

Thanks!

4

hotel easy to get to with good restaurants nearby.

BusinessTravelers

I checked in late which was no problem. Accomodations were adequate for my needs. Since I was visiting friends nearby, I only needed a place to sleep. Everything was ready, as I expected. The person at the registration desk was courteous and gave me the information that I needed.

By , from Lynn, Ma. on Aug 31, 2016

4

did the job

Singles

I needed an inexpensive place to stay overnight between college functions for my daughter. The room was nicer than i expected for the price and everything else was fine.

By on Oct 14, 2015

4

best bet for the money

BusinessTravelers

Whoever the auditor is at this place, he is definitely someone that knows hospitality. Always a great stay. Clean, affordable, and a great location!

By on Sep 3, 2015