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Super 8 Council Bluffs IA Omaha NE Area

2.0 out of 5.0

Recent guest reviews

We arrived at 10pm after driving 12hrs. We were in room 128 which is "the dungeon", smelled musty and ranked of cigarettes even though it was a non smoking section. The ac unit did not cool and was loud. The fridge was even louder than the ac and you can hear the traffic all night. The door has about 1/2" gap at the bottom, the dead bolt does not work, you have a chain to lock the door, the bed was worn out, the pillows were flat and the tub did not drain until 15 mins after you turned the shower off. The lady at the desk checking in was ok, but the one checking out was really into texting and had no idea I was even standing there. I paid $80 for 1 king suite for 1 night and I could have gotten a better room up the road for the same price or less. This is the first time we have had a problem with a Super 8 hotel. This location will be passed up from now on and we travel thru quite often. Do not stay at this hotel as it is really bad.

On a long trip home. Made it across the Nebraska border into Iowa. Good hotel for stopping off.

We spent the night to cut up the driving on the way to eastern Iowa. The motel is well situated for travelers who want an inexpensive place right off the road. It is also close to the casino's, if you want to go there. (I believe I heard there is even a shuttle you can take, but not sure of that.)

The room I stayed in was not clean and it smelled really bad

The lobby and halls were nothing special but the woman at the front desk was very nice and the room itself was much nicer than I expected. It's no frills but I didn't expect them.

I paid for this room when I reserved it on line. When I checked my credit card statement I discovered the hotel charged me again at check in. I am not happy about paying twice. I am still trying to get an answer from them about reversing the second charge.

Hotel was outdated, but clean. I wouldn't stay here again unless all other hotels were sold out in the area (Berkshire Hathaway meeting). It was cheap so that was a huge plus.

Next time I will pay more attention to reviews. More attention needed to be paid towards the cleanliness of the room as well as though our room was non-smoking still smelled of smoke!

Good place to stay if you are only there to basically sleep. No pool is a bummer. The staff, however, was fantastic. Very accomidating and gracious. If you go next year for the CWS, it was only five minute drive from the stadium so that's a bonus. Bathroom was also very clean.

We stayed at the Council Bluffs Super 8 for one night while we spent an evening at the casinos close by. Our room was clean, and the hotel staff friendly and helpful. It was a great, no-frills overnight experience.

short thankfully

Well if you are traveling for business and using your company's card don't book it online as you'll have to show your company's card when you get there (which most people commonly don't carry). So I had to cut into my personal funds to pay for the room. The towels were stained and dirty, it smelled horrible, the water coming out of the sink and shower were disgusting, and who know what else I didn't pick up on. On top of that the front desk staff was entertaining either their or their friend's kids (they were NOT guests) and asking them for anything seemed like you were bothering them by making them work. When I brought up the issue with the use of a company card the front desk attendant was very rude and I heard them make a snide comment and laugh with their friends (some of whom didn't work there, were just hanging out in the lobby) when they thought I was out of ear shot. To sum it up - I'll take this one straight to Super 8 corporate so maybe the next time you book here they'll address these problems. We'll see, though.

Very busy weekend with a wrestling event and some sort of softball tournament. Not very restful on Friday night. Too loud in the parking lot with guys drinking and cursing. Friendly and helpful staff, but food was limited on Saturday unless you just wanted toast and juice. First time in Council Bluffs.

Small rooms annd not very clean. Someone had a dog in their room and it barked during the night. The remote for the TV was disgusting. The continential breakfast was not anything special, not as good as many chain hotels.

just a place to sleep

It was my sister's birthday so a few friends & I spent the night on the town & came back to the hotel & celebrated for a while longer. We were quiet & respectful as were everyone else at the hotel. In the morning we called and asked for late check out and they were very willing to allow that.

On this trip we wanted to go to the casinos in Council Bluffs, this was nearby, with a great restaraunt right across the street.

The Super 8 is not so great but it is a decent place to rest your head for a few days. If you need no great amenities and just want a cheap goto, pick this chain.

forgot my wireless earpiece and charger set. got down the road about 20 miles, called back to inform them and that i was having some one pick it up within the hour. SO i know it was there as i told them where i left it, (hanging over the tv set in the room), they still have the nerve to say it wasnt there. i hope you enjoy it whomever the new owner is...... also, the floor was very damp, not sure if they just shampooed it or not, but there was a very musty odor in the room.

The mattres was too big for the foundation and not in very good condition.

Room options

Room, 2 Double Beds, Smoking

Full 2 | Sleeps 4

Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Room, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Guest reviews for Super 8 Council Bluffs IA Omaha NE Area

Everyone (1) Couples (5) Business (4) Family (6) Other (5) Friends (1)
1

do not stay here!!!!!

Everyone

We arrived at 10pm after driving 12hrs. We were in room 128 which is "the dungeon", smelled musty and ranked of cigarettes even though it was a non smoking section. The ac unit did not cool and was loud. The fridge was even louder than the ac and you can hear the traffic all night. The door has about 1/2" gap at the bottom, the dead bolt does not work, you have a chain to lock the door, the bed was worn out, the pillows were flat and the tub did not drain until 15 mins after you turned the shower off. The lady at the desk checking in was ok, but the one checking out was really into texting and had no idea I was even standing there. I paid $80 for 1 king suite for 1 night and I could have gotten a better room up the road for the same price or less. This is the first time we have had a problem with a Super 8 hotel. This location will be passed up from now on and we travel thru quite often. Do not stay at this hotel as it is really bad.

By , from Brighton, TN on Jun 12, 2016

4

driving home

Singles

On a long trip home. Made it across the Nebraska border into Iowa. Good hotel for stopping off.

By on Jul 15, 2015

3

just passing thru

Couples

We spent the night to cut up the driving on the way to eastern Iowa. The motel is well situated for travelers who want an inexpensive place right off the road. It is also close to the casino's, if you want to go there. (I believe I heard there is even a shuttle you can take, but not sure of that.)

By on Jun 30, 2015

2

bad stay

BusinessTravelers

The room I stayed in was not clean and it smelled really bad

By on Aug 27, 2014

3

no complaints

BusinessTravelers

The lobby and halls were nothing special but the woman at the front desk was very nice and the room itself was much nicer than I expected. It's no frills but I didn't expect them.

By on Jun 25, 2014

3

charge

Families

I paid for this room when I reserved it on line. When I checked my credit card statement I discovered the hotel charged me again at check in. I am not happy about paying twice. I am still trying to get an answer from them about reversing the second charge.

By on Jun 10, 2014

3

you pay for what you get

Couples

Hotel was outdated, but clean. I wouldn't stay here again unless all other hotels were sold out in the area (Berkshire Hathaway meeting). It was cheap so that was a huge plus.

By on May 8, 2013

2

not what i expected

Families

Next time I will pay more attention to reviews. More attention needed to be paid towards the cleanliness of the room as well as though our room was non-smoking still smelled of smoke!

By on Jul 5, 2012

3

not that bad

Families

Good place to stay if you are only there to basically sleep. No pool is a bummer. The staff, however, was fantastic. Very accomidating and gracious. If you go next year for the CWS, it was only five minute drive from the stadium so that's a bonus. Bathroom was also very clean.

By on Jun 27, 2012

3

weekend trip to council bluffs

Couples

We stayed at the Council Bluffs Super 8 for one night while we spent an evening at the casinos close by. Our room was clean, and the hotel staff friendly and helpful. It was a great, no-frills overnight experience.

By on Apr 10, 2011