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Recent guest reviews

Great Place to stay close to Ameristar. Only complaint was the next morning the housekeeper came in the room 2 times , she didn’t even knock she just opened the door and said housekeeping it was 8 am check out was 11:00 AM.

The hotel was renovated and looks beautiful. But the most is breakfast very yummy .

Good stay

Very clean during this pandemic. They had hand sanitizer stations all through the hotel

Shows pictures of hot tub but it’s been covered up and closed. Reserved our 8am time slot (COVID) and got up specifically for that but didn’t exist. Breakfast was completely wiped out with lots of guests waiting and no staff around to replenish. Rooms were decent but in need of some repairs. Called the front desk several times before anyone would answer.

That breakfast said served till 1000 on sign but stopped at 9

Best service the lady in the front desk was so nice she deserves a 6 star

Staff was friendly and welcoming. Everything was very clean. Morning breakfast was full of great options and breakfast staff personally thanked every person for coming to breakfast.

I didn't like that they gave us the wrong room that we did not book!!

The hotel is being remodeled. The first room they placed us in had construction going on in all of the adjacent rooms. However, we asked for a different room. And once we switched rooms we had no other problems.

No towels ready for pool but everything else was good.

The hotel is only 10 minutes drive from downtown convention center. The room is spacious. The breakfast is standard and better quality than most continental breakfast. The front desk gives away bottled whenever you ask. Wthin a few minutes walk are restaurant of the casino. Overall this is a very good hotel.

River Rd Council Bluffs IA

Hotel highlights

  • Free breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Hampton Inn @ Ameristar Casino places you next to Ameristar Casino Hotel at Council Bluffs and within a mile (2 km) of Joe's Karting. This 98-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.


Dining

Free breakfast is included with your stay. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. You can sip a beverage at the coffee shop/café.


Rooms

The 98 rooms feature kitchens. Guests can enjoy flat-screen TVs and stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are other standard amenities.


Property features

Guests staying at Hampton Inn @ Ameristar Casino enjoy an indoor pool, a fitness center, and a spa tub. Free valet and self parking are available—or if you're not driving, take the free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include free WiFi in public areas, a business center, and coffee/tea in a common area.

Room options

King study sofabed non smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 5

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Hampton Inn @ Ameristar Casino

Everyone (17) Couples (6) Business (2) Family (14) Friends (5) Other (1)
5
Everyone

Great Place to stay close to Ameristar. Only complaint was the next morning the housekeeper came in the room 2 times , she didn’t even knock she just opened the door and said housekeeping it was 8 am check out was 11:00 AM.

By on Aug 13, 2021

Review comment responded on Aug 19, 2021

Thank you for the review and your comments. I apologize on behalf of the housekeeping staff. This type of intrusion on your privacy does not reflect our high standards on guest satisfaction and has been addressed with our entire staff. Please come see us again soon!

5
Family

The hotel was renovated and looks beautiful. But the most is breakfast very yummy .

By on Aug 5, 2021

Review comment responded on Aug 6, 2021

Thank you for the positive review and comments! Thanks for noticing our lovely renovation. I am also glad you enjoyed our breakfast. Come see us again soon!

4
Everyone

Good stay

By on Aug 3, 2021

Review comment responded on Aug 4, 2021

Thank you for the positive review! Please visit us again at Hampton Inn @ Ameristar! Have a good day!

5
Family with small children

Very clean during this pandemic. They had hand sanitizer stations all through the hotel

By on Mar 15, 2021

Review comment responded on Mar 19, 2021

Thank you for your review and your great comments! We are very happy to hear you enjoyed your stay and you found our Hampton to be clean and comfortable. Thank you for choosing to stay at the Hampton Inn @ Ameristar.

4
Everyone

By on Feb 7, 2021

Review comment responded on Feb 24, 2021

Thank you for your review and for choosing to stay at the Hampton Inn @ Ameristar. If there is anything you would like to go over or anything I can help you with please let me know and I am happy to help.

4
Everyone

By on Jan 31, 2021

Review comment responded on Feb 10, 2021

Thank you for your review and for choosing to stay at the Hampton Inn @ Ameristar. We hope to welcome you back in the future.

3
Family

Shows pictures of hot tub but it’s been covered up and closed. Reserved our 8am time slot (COVID) and got up specifically for that but didn’t exist. Breakfast was completely wiped out with lots of guests waiting and no staff around to replenish. Rooms were decent but in need of some repairs. Called the front desk several times before anyone would answer.

By on Jan 6, 2021

Review comment responded on Jan 8, 2021

Thank you very much for taking the time to share such valuable feedback with me. I sincerely appreciate hearing from our guests both about what we have done well as well as what we could do better for all of our guests in the future. I am very sorry that you were disappointed with your stay. We care a great deal about each of our guests and we never like to let them down. I’m sorry about the issues you had in breakfast, I will address this immediately with my team. I do sincerely apologize for the inconvenience you had to experience. I hope you will give us another chance to make it right in the future.

4
Partner Couples Family

That breakfast said served till 1000 on sign but stopped at 9

By , from Nebraska on Jul 18, 2020

Review comment responded on Jul 19, 2020

Thank you so much for your review. We do have limited hours posted due to Covid-19 restrictions. I'm sorry you did not get to enjoy breakfast!

5
Family with small children Business Business

Best service the lady in the front desk was so nice she deserves a 6 star

By , from Kearney on Jul 13, 2020

Review comment responded on Jul 19, 2020

Thank you, David! I will let her know!

5
Everyone

By on Feb 23, 2020

Review comment responded on Feb 24, 2020

Thank you so much!

Hampton Inn @ Ameristar Casino

2204 River Rd, Council Bluffs, IA 51501
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