Hotel Romazzino, a Luxury Collection Hotel, Costa Smeralda5.0 out of 5.0
Recent guest reviews
I stayed here for 4 nights to kick off my month long Italian honeymoon. I chose this hotel because it is part of the Starwood's Luxury Collection, which is a brand that I trust. The Positives - beautiful grounds and views of the sea - comfortable bed, pillows and linens Improvements Service - there were a number of interactions with staff members that left me a little shocked. Being ignored and not seated at breakfast and having to get up and ask to have my order taken, being ignored by the front desk while they helped someone that came after me. Being told to move from our spot on the terrace from a couch to chairs because " it may rain and lots of people may come!" It didn't rain and no one came. The terrace was empty the whole time. Inability to flag down a waiter because he simply ignored my husband while doting on other older couples. I have stayed in many, many 5 star hotels, as well as luxury collections before and have never had this kind of service. You may think that there are two sides to every story, sure, but we were very polite and patient. We are not demanding travellers by any means. To be honest it felt like they liked serving older guests. Other notes - beach is not private as advertised, you will be constantly harassed by people trying to sell you massages, fake purses and clothes. - everything is double the price, I don't mind paying hotel mark ups but when you charged 12 euros for a still water something is wrong. I stayed at Palazzo Avino in Ravello and Caesar Augustus in Capri (also on an island) and all their pricing is half of this hotels. No excuse for doubling prices for everything. Honestly the beach is nice, grounds are nice, rooms are ok - I had urine coloured water come out of the bath every night but didn't even really care at that point since I was surprised by the lack of service. I am surprised Luxury Collection signed off to have this hotel be part of their chain. Disappointed and would not recommend or return here.
This is the best property I have ever been to. Great service, clean room, and well maintained property. The meals are fantastic and the service is top notch. This hotel is run like a fine tuned orchestra. Everyone works beautifully together to please the guest. The beach is small and the water is so clean. We rented a boat right from the resort and took a ride around some of the other islands. This is the second time we have come here and we will be back. Very sad to leave😞
This is one of the best hotels I've ever been. Well situated. Well kept. Beautiful gardens and private beach . The crew is very nice and efficient. My only critisiscm is the good. The breakfast was full of different kind of food but it wasn't exceptional as the hotel. The restaurant beside the swemig pools and the beach wasn't excellent too for a this exceptional hotel. But I'll go back again because apart that the rest is really a dream.
Stayed for a week early June, my daughter having chosen the Hotel for her wedding, with about 40 guests. As other reviewers say it is a very beautiful location, and the Hotel is immaculately kept with nothing out of place. It’s a very unusual layout which takes some exploring, and could not be more different to modern concrete & glass structures. Our event was planned and executed perfectly in every detail by all of the staff involved, including contingencies in the case of unfavourable weather (which proved to be the case). The Hotel could not have been more helpful and accommodating, and played a big part in the success of the occasion. The bride and Groom have a wonderful memory of their perfect day. There are lots of good hotels in nice places. Where the Romazzino scores is that it has it all. A beautiful Hotel in a fine location, with excellent service provided by exceptionally charming and efficient staff. Crucially, the Hotel has a most relaxing atmosphere with nobody fussing around you asking if everything is ok every 10 minutes. Ok, as some reviewers have said it’s a pricey place, but the Romazzino delivers at a level that merits it. Our sincere thanks to Domenico, Giovanna, Jasmine, Antonio, Aldo, Alessandro and Massimo, and a special mention of the chef who made the fabulous cake. More Hotels should have staff like these people.
This Hotel is really comfortable. We feel like being at Home, even better. The swimming pool is gorgeous and the Hotel is nice. Rooms are spacious with plenty of functionality. I really recommend this Hotel !
This place has a great view of brilliant blue water and super yachts at anchor. It's definitely not a place to visit unless you have deep pockets. € 200 for lunch is obviously a sufficient price to deter unwanted day trippers.
We only had a night's stay here and loved loved loved the property, its location, the beautiful views and amazing areas to swim - salt pool, fresh water pool, and a lagoon. The grounds are spotless and from the moment we arrived with a party of 10 and requirement for 5 rooms we were very very happy to stay here. We realized the property was a Starwood (now Marriott) and didn't know that when we reserved. We were comforted to know a certain standard would come with being in the group and the rooms, beds, and accommodations were lovely too. The bathrooms were large size, ample closet space, a large size room with king bed and balcony. Our entire family loved their rooms and from check in to check out they were impeccable in their handling of us. All the rooms were assigned properly, they provided us with a few upgrades to honor our Virtuoso status. The pool bar was fabulous with amazing fresh peach bellini's, pizza, snacks and what not. The beds were comfortable. The sheets and linens as only you can get in Italy. I'd recommend this hotel if it weren't for their main restaurant and the food. Ugh. In fact we'd review the hotel as a 5 but the restaurant a 2 so I rated this a 4 but could be harsh and do a 3 especially at the room rates we paid. At $1300 a room inclusive of dinner and breakfast the food ought to be a home run and it was a downright disappointment. The outdoors buffet area by the pools looked like a cruise ship, uninviting even though a beautiful outdoor location. There were flies in and around everything and it didn't look inviting so we snacked at the pool bar which we loved. At dinner time we came with our family and it was americanized Italian. The food was a 2. First there were too many waiters swarming and no continuity of service. When we ordered several of us wanted the lamb on the menu only to be told it was veal that night. But our grandson received beautiful rack of lamb chops and we were wondering why the rest of us were told the menu didn't accommodate when it was on the menu. We didn't get a decent answer. It was hard to get wine service to coincide with meal service so we were constantly eating out of synch with the wine and which type of wine was arriving at what course. They offered to do anything changes to the menu - I asked for my lobster w/ pasta to have a wine and olive oil/garlic based sauce and no tomato sauce. I got the tomato sauce but without tomatoes. Ugh. The linguine with lobster was inedible with the lobster chunks chewy. Three of us who had that dish pushed the lobster to the side of the plate. The veal mllanese while tender was just a breaded chop that looked right out of the Flintstones. Huge, browned and breaded with no arugula, or tomatoes on top and I had to ask for lemon. Not traditional at all. Others in the family ordered the fish which was OK but frankly after 10 days in Italy and every meal being authentic and fabulous, we felt the food and restaurant experience was a 2. The starter was a buffet of salads, charcuterie, breads etc but again the flies were everywhere. Unappetizing and not ideal to have half a meal off the buffet and half off the menu. Breakfast was no different. The eggs were runny, smoked salmon and frittata, flies buzzing. Hard to get service. Just sub par at best. This property and its guests deserve a better dining experience. The bar was fabulous. The drinks and waiters exceptional. The pool bar same. But the main dining room right off a cruise ship and it felt Americanized and weak. It would be the one reason we wouldn't go back to this hotel and in fact our family LOVED the place until we ate there. We are very discerning and this should have been better especially since the property and restaurant location are superb. I would recommend the hotel but suggest eating off property. It is really a beautiful beautiful property and it's a shame the dining experience doesn't live up to everything else which is just so spot on.
This was our nd visit to the hotel and for those travellers seeking the highest standards of service, in a superb location, you need look no further! This is one of the most delightful properties around, where the staff are so well trained and friendly. The deluxe, sea view suites are faultless. The beach restaurant is superb. Although there is an extensive menu, they will literally cook you anything you want. Another benefit is the dine-around facility, where one can eat at their sister properties (Hotel Cervo, Cala de Volpe and Pitrizza. Book full board, which is good value. It is certainly not exactly a budget property, but it is quality at its very best. Faultless! Antonio Marini, the Front Office Manager, has been running the property for over 20 years and he has done a remarkable job.
The restaurant by the sea has a fixed menu for 200 euros per person that includes an open buffet but not the drinks. So we preferred a lighter option at the pool bar. The food is ok but the service a bit slow. Looks like a nice hotel but mostlyit is a beautiful sea spot.
this property is beautiful. we stayed in 2 villas while here, both were fabulous. 720 is very nice & private. amazing views. beautiful villa. we moved out of that one because of a noisy construction project next door property. there was never an issue - luckily another villa was avail - the GM, Asst GM, head of housekeeping, all swooped in to manage the change. they even let us sleep on the decision of whether to move. they also fixed a problem w the AC right away. amazing service. 730 a little less private, same villa. views from upstairs. still great. the service is exceptional. from the GM on down - everyone wants you 2 b happy. you can feel it. the food is good. not great. get pasta & a grilled fish. very nice. we got full board to make it easy. order simple & it's fine. the fancier dishes don't really deliver. we found this to be the case at Cala de volpe too. lunch is the best meal. a lot of people complain about the price. it is expensive. the service, setting & 3BR villas were certainly of a quality befitting the price imho. that said, since it's not so crowded while we're here - a suite in the hotel would be fine. the pools are barely occupied & there's plenty of chairs & drink guys everywhere. we never waited for anything. I'm sure it'll fill up as summer proceeds. if you're a spend the day at the beach type you will love this place. the beach is idyllic.
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located in Porto Cervo within 2 miles (3 km) of Louise Alexander Gallery, Hotel Romazzino, a Luxury Collection Hotel, Costa Smeralda is within a few miles (5 km) of Stella Maris Church. This 100-room, 5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a private beach, and 2 restaurants. Gregoland and Pevero Golf Club are also nearby.
Start your day off right with a free buffet breakfast. Enjoy dining at one of 2 onsite restaurants including Romazzino Restaurant, which specializes in Mediterranean cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the 2 coffee shops/cafés.
All of Hotel Romazzino, a Luxury Collection Hotel, Costa Smeralda's 100 rooms are air-conditioned and have an array of amenities, including minibars, safes, and phones. 32-inch LCD TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, designer toiletries, bathrobes, and slippers. Desks are also standard.
Guests of Hotel Romazzino, a Luxury Collection Hotel, Costa Smeralda have access to a private beach, 2 outdoor pools, and a fitness center. There's free parking, and an airport shuttle (available on request) for EUR 40 per person one way. A multilingual staff is on hand to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach hotel include an outdoor tennis court, free WiFi in public areas, and conference space.
Reviews from Trip Advisor
78% of guests recommend this hotelTotal of 139 reviews