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DoubleTree by Hilton Hotel Olbia - Sardinia

4.0 out of 5.0

Recent guest reviews

Great location for exploring the northern part of Sardinia Olbia is has something for everyone. A little bit expensive but good food and wine can be found at local price outside the tourist areas Great for secluded beaches and amazing scenery. All good. Would go back nice friendly people

The hotel is deservedly 4 star rated with large spacious clean rooms. All the staff were "on side" and were unwavering in their attempts to assist ; whether it for places to go and see or the accessibility of public transport. Though the hotel is not in the centre of town - amidst a barren development site - that is more than compensated by the facilities within it. Notwithstanding, the walk into town is a pleasant one and not too far . I have only two observations which may help the management. 1) The breakfast buffet ("hot" ) and cold choice is excellent . However you might find that if the "hot" offering were actually hot , there would be less demand from guests for personally prepared hot food. You may not be aware - and I say this to help - the hotplates were only set at 50C which ,after being served , means that the food is barely warm. 2) The restaurant appeared excellent too. Though we were tempted to eat - since the prices were competitive - we were deterred by the small print on the menu which appeared to suggest a service charge of 10Euros each ? We are not big eaters so this flat service charge appears disproportionate .We respect you have overheads and excellent staff , but this type of addition dissuades many - other than corporate users - to use the restaurant and stay. We know you have a business to run , but you might be losing business because of this. Forgive me if I have misinterpreted this , but if I have , so have others ,with a consequential loss of business. That said , these are all comments that are meant to help. We enjoyed our stay and want you to personally thank your staff.They are smartly turned out and very helpful.

My husband and I stayed for 4 nights at this hotel in October 2017. Our room was not very clean, we continually had to wait for bowls, cups, plates and food at breakfast. One morning when I asked for a bowl, the waiter was very rude to me. There was no milk in the coffee machine for the last 2 days of our trip and to top it all....... On the morning of our departure we put up the DO NOT DISTURB sign outside our room which was 400, on the 4th floor while we went down for breakfast. I had forgotten my glasses so had to go back up to the room which I found was open. The door had been wedged WIDE OPEN and when I found the cleaner on the other side of the lifts, I showed her the open door to which she shrugged her shoulders at me and muttered something in Italian. I immediately reported this incident to Reception who said they would investigate but upon my returning to Reception, I was accused of having left the door open myself. Absolutely not!!! The doors automatically close behind you and Reception would have known this, obviously, but tried to put the blame on myself. Upon arriving home we noticed that a small container which looks like a ring container was missing. It was on display in our room as I use it for cream for a rash on my ring finger. I am absolutely meticulous when it comes to packing and unpacking and this item was definitely not missed. I have emailed the hotel in Olbia and also sent a copy to the European Regional Headquarters for their attention. Our room incidentally was not that clean, with dust on the surfaces and bits on the carpet. No doubt the cleaner did not have time to clean the room properly as she was too busy seeing what she could steal!!! We will NEVER stay in a Doubletree by Hilton Hotel again.

Excellent hotel, very modern. Welcoming front desk with a warm chocolate chip cookie on arrival. A fifteen minute walk to the town centre Excellent restaurant just down the road from hotel. Trattoria de Sara, lady seems to just cook what she gathers that day. Excellent value for authentic tastes

We flew in very late and chose this hotel to stay our first night in as it was near the airport and because there is plenty of parking space. Thankfully we managed to get a reasonable meal before the restaurant closed at 22.00. The room was comfortable and in keeping with Hilton expectations. Breakfast was good. As we were driving off to Alghero the next morning we did not use any of the other facilities.

We had a week at Doubletree Olbia and it was bliss. Poolside, was the most serene ambience I have ever had the pleasure of experiencing in a european hotel! It is mainly couples, business guests and young families here. In a quiet area, and there seems to be no kids club etc. It is a ten minute walk from Olbia centre so depending on what you want to get from a holiday, you would not need a car. If you want to get out and experience the rugged beauty of Sardinia, and the beaches, I recommend a car. This can be done through the hotel, we pre-booked via Budget before we arrived. The staff at this hotel are superb. Chiara and the other lady, sorry I did not get her name, on Reception were extremely professional and informative any time we needed them. The restaurant staff, particularly Bardhyl and Piero provided the best service we have had in a Doubletree. They could not do enough for you and their preparation of the fish dishes at the table, de-boning and serving was first class. Steak too was tender and delicious. Top marks to the chef! Like any hotel, if you visit breakfast during the busy periods 9-10am you may experience a wait to replenish the food, but again, the staff worked hard to keep customers happy. The air conditioning in the room too was great! We will return!

Very good hotel, professional, warm and friendly staff from check-in, until check-out. The location is not very far to Olbia center but is recomended to rent a car as the beaches are not within walking distance. They have a rent-a-car office in the hotel. I stayed in room 308, and I got the upgrade as a Hilton Gold member. Very comfy hotel for your stay in Olbia

Got a great deal on the Presidential suite. After spending 2 nights in Venice in a dump of a hotel, the Hilton was like being in heaven. The rooms were clean. The bed was very comfortable. The bath/shower was itself larger than most hotel rooms. Nice view from the balcony. The walk from the hotel to the town center is 15-20 minutes.

Just back from 10 days at this hotel and was very disappointed. On arrival there was no porter to assist - not acceptable as we are elderly. The room was very clean but the shower cabinet was tight and leaked. There were no robes or slippers (usual for Diamond members) but we were given additional coffee for the room. There was also a card in the room outlining 8 complimentary amenities although we only received 1! There are only 2 lifts to service the guests and most of the time there was quite a long wait. Breakfast, by all Hilton standards was a joke - poorly laid out and very restricted choice. Guests needed to use tables in the lobby to eat so after 6 days we decided not to bother. No hot food available from lunchtime until 7.30 pm when the restaurant opened although you could have a toastie, slice of pizza or a chicken sandwich in the bar up until then. The location of the hotel is not in the town centre although it may be in the heart of Olbia as described on the website. Walking into town was too far for us and there is no taxi rank at the hotel. On departure, our bill was wrong as we had not been charged the quoted rate for that period and the receptionist took approximately 23 minutes to sort out the problem despite my showing him my reservation on line. During our entire stay there was never any visible management walking the job so we were unable to voice our comments at the time but will be writing to Hilton direct with my concerns.

First thing I’d say about this hotel is that it is spotlessly clean We had no issues with staff at all so please ignore other reviews The pool area is amazing and very clean The bed is the most amazing comfy bed I’ve ever slept in and the showers in the rooms are awesome. They have 5 different settings to wash every part of you! And the rooms were cleaned every day with fresh towels and bedding There is also a lovely spacious balcony with a table and chairs The staff were as accommodating as they could be and let us have a late check out as our pick up wasn’t until 5pm The food is very nice and yes at times the breakfast was cold but they replenished it when asked Drinks aren’t too pricey compared to places outside the hotel either The location was very quiet around the centre and not really for English people and the walk is approximately 15 minutes but it was a nice walk Please ignore reviews about the hotel as it is lovely and if it wasn’t for the surrounding area being too quiet for us I would definitely revisit the hotel again Thanks for the stay

Via Isarco 5/7 Olbia OT

Hotel highlights

  • Close to Basilica of San Simplicio and National Archaeological Museum of Olbia
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

DoubleTree by Hilton Hotel Olbia - Sardinia places you within a mile (2 km) of popular attractions like Basilica of San Simplicio and National Archaeological Museum of Olbia. This 124-room, 4-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. It's near the airport and also close to Church of San Paolo and Port of Olbia.


Dining

This hotel serves as home to a restaurant, which has pool views and specializes in Italian cuisine, along with a lobby lounge. Savor a meal from the comfort of your room with room service. For your convenience, a buffet breakfast is served each morning for a fee.


Rooms

All 124 soundproofed rooms provide minibars, coffee makers, and safes. 32-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi. Beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include phones and desks.


Property features

DoubleTree by Hilton Hotel Olbia - Sardinia features an outdoor pool, a children's pool, and a health club. There's free parking, and an airport shuttle (available 24 hours) for EUR 23 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include a steam room, free WiFi in public areas, and 4 meeting rooms.

Room options

Deluxe Room, 1 Queen Bed, Balcony

Queen 1 | Sleeps 2

Deluxe Twin Room, 2 Twin Beds, Balcony, View

Twin 2 | Sleeps 2

Room, 1 Queen Bed, View

Queen 1 | Sleeps 2

Twin Room, 2 Twin Beds

Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

91% of guests recommend this hotel

Total of 791 reviews