Parador de Tortosa4.0 out of 5.0
Recent guest reviews
This Parador has improved dramatically since our stay a couple of years ago. The staff were professional, friendly and helpful (which was not the case before!) There had obviously been some redecoration too which improved the feel of the place.
Sadly, I had a reservation at the Parador de Tortosa but decided to cancel and move to a hotel, after my dealings last Satúrday afternoon with a most unpleasant Front-office manager in the Parador de Tortosa. This appalling woman made several huge mistakes in dealing with me, as an agrieved customer. (Caveat: I advised her that I travel extensively and only ever write positive reviews when requested, however, I would be prepared to change my policy for her, if she continued to aggressively lie to me, when I was 100% correct. She refused to listen... ) Anyway, I urge the senior executives of the wonderful Paradores network to please remove that lady (with initials V.G.) from any client-facing duties. Yes, she is an attractive lady and I am sure that she is competent in some aspects of her role. However, she has a well-practised and appalling manner in her handling of upset clients, IMHO. (The senior executives in the Parador network may wish to look at why she is able to treat clients in such a manner, especially overseas guests in her country?. My corporate advice is to also look at her weak manager and 'motivate' him - he who simply chose to ignore this situation, where a client was obviously distressed, by refusing to speak to me nor to call me on my Spanish mobile phone as I had strongly requested.) Another utterly spectacular Parador, located in a wonderful part of Spain! (My request to the senior executives: please let me know when you have taken action and rectified your Customer Service issues in Tortosa, after which time I will return and stay.)
This hotel is built in the grounds of an old castle on the hill above Tortosa. If you are reasonably fit you can access the old town easily on foot. The old town has many restaurants and old buildings to explore, most of which can be done in a day. The hotel has a nice pool area set amongst the garden. The rooms are very large as are the bathrooms...for european standard...and most rooms have balconies although they are not very private. The restaurant in the hotel is amazing to look at, being like a dining hall from an old castle however the food is average and overpriced. There is car parking on site but it can be a bit of a trek to your room so make sure to pack a small bag as there is nobody onsite who seems to want to offer assistance in this area. The staff are friendly and there is a nice bar with tapas and a beer garden onsite. All in all a nice place but you really need a car to stay there.
The hotel is a development/restoration of a castle fortress at the top of an extremely steep hill overlooking the town of Tortosa. Wonderful views of the mountains and across the River Ebro. Room was generous sized with good bathroom and a little balcony with a brilliant view. Good food, friendly staff, nice pool and we enjoyed a very pleasant two nights here.
This was our last Parador stay nearing the completion of our one month tour of Spain and Portugal. We were fortunate to get a complementary upgrade to one of the two room suites - thank you. The room had an outside balcony area with table and chairs offering views onto the Ebro River and town of Tortosa below. A minor let down was the bed - although this was a 4-poster the size was rather small. There is an out door pool which is accessible by stair only - so potentially a problem for those less able to negotiate stair cases. The pool size and surrounding sun terrace areas are excellent - again providing commanding views onto the town and surrounding countryside below. The walk into town takes around 15 to 20 minutes - this is all downhill (so coming back means negotiating uphill pathways). There is ample parking. The restaurant is excellent. We dined there both evenings. The menu selection is adequate offering a sampling of local dishes as well as more traditional fare. The breakfast buffet (served in a separate location) is again very good - though getting a decent coffee was oddly problematic. The coffee (both from machine and table served) was disappointing. Something to do with the local water - perhaps? Would we consider coming back? Definitely.
Stayed several nights. The location is spectacular, a walled fortress above the city and river. Views great in all directions. Staff helpful and friendly. Room was comfortable, with a small balcony overlooking part of the walled city. Wi-Fi was a bit slow. We did not take the breakfast, but went each morning down into town. Be sure to check out the market alongside the river.
Beautiful location with great views over the city. Very friendly and accommodating staff. Nice pool. Nice breakfast. Evening dining also good. Plenty of parking and very easy to find the hotel. Will stay here again.
This Parador is really special for me, I have been coming here for the past 3 years, the location, layout, friendlyness is superb and my stays here are always very relaxed and enjoyable. The entrance driving up through that impressive archway is unique.
Parador picked for its location. Spectacular views over the river and historic city . Our expectations were fully met.Good welcome on arrival and room was comfortable.Our room over looked the city but some rooms overlook the car park. Staff in the restaurant looked after us well the food was excellent and we appreciated the lesson Spanish. Bar meals were also excellent.All in all an excellent experience.
Located in a castle at the top of the town with beautiful views of the town and the Ebro valley. Checking in and out was friendly and efficient. Our room had a small balcony overlooking the town. Wifi worked fine in the room but not on the balcony. Took some time to find the bar, which is on the other side of the courtyard and the restaurant is on the first floor. The dinner menu offered locally produced ingredients. Although service was average, the meal was good. Good selection at breakfast in an historic setting.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Outdoor pool
Parador de Tortosa places you next to La Suda Castle and Santa Maria de Tortosa Cathedral. This 4-star hotel has 72 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi. The Prince’s Gardens and Monument a la Batalla de l’Ebre are also a short walk from this Tortosa hotel.
For your convenience, a buffet breakfast is served for a fee each morning from 7:30 AM to 11 AM. Savor a meal from the comfort of your room with room service, or entertain your taste buds at the onsite restaurant or coffee shop/café.
Parador de Tortosa's 72 air-conditioned rooms provide minibars, safes, and desks. Guests can expect to find free WiFi and LED TVs with satellite channels. Bathrooms have hair dryers and free toiletries.
Parador de Tortosa features an outdoor pool, a children's pool, and a health club. You can take advantage of free parking, along with an area shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and securing valuables. Other amenities at this historic hotel include free WiFi in public areas, 2 meeting rooms, and a business center.
Reviews from Trip Advisor
64% of guests recommend this hotelTotal of 810 reviews