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Parador de Tortosa

4.0 out of 5.0

Recent guest reviews

Paradors are delightful and usually consist of Old Castles, Monasteries or Grand Buildings. I have been visiting regularly for 18 years and on this trip we have visited Cadiz, Arcos and Santillian but the experience in Tortosa was mixed. Good Location - this is excellent with soaring views over the mountains and plains.The wide river Ebro runs through the city. Building - the Parador is a grand building with an impressive steep entrance , defensive walls and wide courtyards. Parking is easy. Breakfast - the buffet breakfast is to die for. Excellent cheeses, hams, bread, fresh fruit and warm food. The coffee is brilliant and the location provides amazing views. Rooms - these are good. We had a superior double room which was very large and very comfortable with a balcony Waiting Staff - staff in the dining room, the cafeteria and at breakfast were cheery, helpful and courteous. They worked very hard all the time and were very efficient. Bar/Cafeteria - although there is formal dining area, the Bar/Cafe does excellent coffee, drinks, tapas and platos combinados. Excellent. Wifi - is free and very fast Value for money - they are still excellent value for money. Not as good Smoking Room - we were allocated a smoking room which we didnt ask for - we dont smoke and dint think Paradors allowed smoking. We checked our booking to make sure we hadnt made a mistake and it was very odd. When we raised this with reception we were offered a lesser grade room but there seemed to be no acceptance that we shouldn't have been placed there. It was strange. Dinner for vegetarians - all Paradors offer local cuisine and as experienced foodies we have always enjoyed this. My wife prefers vegetarian food but happily eats meat/fish when not available. The menu didn't have any vegetarian main courses but did have a vegetarian starter. So we decided to share the veg starter and ordered two meat courses but only one arrived and they had forgotten about the other one. This meant a 10 minute wait for my food to arrive. Unfortunately this meant our waiting food was cold when the other course arrived. The food itself was excellent and so was the wine Mistakes happen in all hotels, things sometimes go wring with meals and rooms but it would have been nice to have had more recognition of this. Overall: This is an excellent Parador, there is much to like from the location to the buildings, from the rooms to good food but it could do with a few tweaks.

Great location, hotel in an old castle overlooking the Ebro Valley. The staff friendly and very informative of the area. The rooms clean and a good size with great views. The resturant food was very good with the usual excellent breakfast. No problems with parking.

We had a great weekend in this lovely medieval castle; most rooms had balconies overlooking the rio Ebro and mountains beyond, and we enjoyed sitting out there, especially at sunset. We also enjoyed exploring the public areas of the castle and nearby battlements, and there was more than enough to see and visit in the town of Tortosa, just a short walk away. We most enjoyed a superb local dish tasting menu in the restaurant, always a joy of the Paradores, and the helpful, friendly and efficient staff made the overall stay a happy and relaxing experience.

The approach by road is quite spectacular as you enter the castle perimeter. The views down into the town and across the Ebro are quite something. The hotel is typically Parador with excellent desk service and helpful staff. The room was large and well equipped, perhaps a small point but the bathroom could do with some updating (loose grout and water stains along the bath edge) although it was very clean and the bath products good. We had dinner included. It was a very good meal but at this time of year the restaurant can be very empty! Well worth a visit if you are in this quarter of Spain.

Amazing location on the site of an old castle above the town of Tortosa. Great views of the surrounding landscape. Rooms were clean and spacious. Staff were friendly. Lots of interesting things to explore in town.

fabulous place with soooo amazing views, we were not able to use the pool because we visited off the season but what an amazing setting to sunbath! must come back. walking through the corridors, i felt like just to put black tie gown on and pretend i am princess. the stained glass in dining room is really beautiful, makes the experience richer with the light coming in colorful light sheets.

On our way to Alicante it was getting late in the evening and we were not going to make it home as we were getting tired. We had not booked anywhere, but I remembered this hotel from a previous visit to Tortosa. So turning up without a reservation the reception staff were very good and found us a room without any drama. The room was clean and a good size with a decent bathroom. It was a bit of a trek from where we were to the bar & restaurant but a small matter really. The bar was fine, although the choice of beers was really limited and the tapas we had were enjoyable. The dining room was a bit of a Barn ie large and without the features we normally associate with Paradors but the food wasn't bad. Not as good as other hotels in this group we have eaten at and the wine list was minute. However we enjoyed what we had and went to bed happy. There was a decent choice for the breakfast buffet although sadly, as always seems the case, the "hot food" was stone cold with the exception of the eggs. Anyway we were glad to find this hotel and would not rule out another visit at some time in the future.

This Parador has improved dramatically since our stay a couple of years ago. The staff were professional, friendly and helpful (which was not the case before!) There had obviously been some redecoration too which improved the feel of the place.

Sadly, I had a reservation at the Parador de Tortosa but decided to cancel and move to a hotel, after my dealings last Satúrday afternoon with a most unpleasant Front-office manager in the Parador de Tortosa. This appalling woman made several huge mistakes in dealing with me, as an agrieved customer. (Caveat: I advised her that I travel extensively and only ever write positive reviews when requested, however, I would be prepared to change my policy for her, if she continued to aggressively lie to me, when I was 100% correct. She refused to listen... ) Anyway, I urge the senior executives of the wonderful Paradores network to please remove that lady (with initials V.G.) from any client-facing duties. Yes, she is an attractive lady and I am sure that she is competent in some aspects of her role. However, she has a well-practised and appalling manner in her handling of upset clients, IMHO. (The senior executives in the Parador network may wish to look at why she is able to treat clients in such a manner, especially overseas guests in her country?. My corporate advice is to also look at her weak manager and 'motivate' him - he who simply chose to ignore this situation, where a client was obviously distressed, by refusing to speak to me nor to call me on my Spanish mobile phone as I had strongly requested.) Another utterly spectacular Parador, located in a wonderful part of Spain! (My request to the senior executives: please let me know when you have taken action and rectified your Customer Service issues in Tortosa, after which time I will return and stay.)

This hotel is built in the grounds of an old castle on the hill above Tortosa. If you are reasonably fit you can access the old town easily on foot. The old town has many restaurants and old buildings to explore, most of which can be done in a day. The hotel has a nice pool area set amongst the garden. The rooms are very large as are the bathrooms...for european standard...and most rooms have balconies although they are not very private. The restaurant in the hotel is amazing to look at, being like a dining hall from an old castle however the food is average and overpriced. There is car parking on site but it can be a bit of a trek to your room so make sure to pack a small bag as there is nobody onsite who seems to want to offer assistance in this area. The staff are friendly and there is a nice bar with tapas and a beer garden onsite. All in all a nice place but you really need a car to stay there.

Castell De La Suda S/n Tortosa Tarragona

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Parador de Tortosa places you next to La Suda Castle and Santa Maria de Tortosa Cathedral. This 4-star hotel has 72 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi. The Prince’s Gardens and The Royal Schools and the Renaissance Interpretation Centre are also a short walk from this Tortosa hotel.


Dining

For your convenience, a buffet breakfast is served for a fee each morning from 7:30 AM to 11 AM. Savor a meal from the comfort of your room with room service, or entertain your taste buds at the onsite restaurant or coffee shop/café.


Rooms

Parador de Tortosa's 72 air-conditioned rooms provide minibars, safes, and desks. Guests can expect to find free WiFi and LED TVs with satellite channels. Bathrooms have hair dryers and free toiletries.


Property features

Parador de Tortosa features an outdoor pool, a children's pool, and a health club. You can take advantage of free parking, along with an area shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and securing valuables. Other amenities at this historic hotel include free WiFi in public areas, 2 meeting rooms, and a business center.

Reviews from Trip Advisor

Trip Advisor aggregated rating

64.0% of guests recommend this hotel

Total of 839 reviews