Hotel La Niña4.0 out of 5.0
Recent guest reviews
Visited this hotel for the first time and had a very satisfactory stay. However there are a few frustrations that stop this hotel from being truly exceptional - hopefully these are things they can iron out relatively easily, as with a bit more TLC this hotel would be an absolute must-visit. Firstly the pluses - generally very accommodating and welcoming staff, a fantastic rooftop pool and terrace, and an amazing breakfast buffet available 7-11am daily with the opportunity to eat out on the front terrace with a sea view. My room was at the rear of the hotel, but came with a balcony and was nice and quiet. The location is also incredibly handy, right across from the main beach and a stone's throw from the centre of town. Now the negatives - the key cards consistently kept not working, meaning I had to get them reset by the front desk at least 4 or 5 times, and the wi-fi which is so pathetic I ended up getting better service from my phone's 3G signal instead. Also had some issues with water pressure in my room (though these were sorted promptly) and there were some features of the rooftop pool that weren't working. I get the feeling that the hotel could use a bit of TLC to get it to its full potential - while I had a perfectly good stay, it was frustrating that with just a few small tweaks it could have been truly exceptional.
We were here during super high season and the price were higher than normal but still good services for the money paid. The pool is great but the sun is gone before 7 early September. The room was spacious and the bathroom was larger than average. Power plugs everywhere The breakfast was nice, worth waking up and quite complete. One thing to bear in mind is that you need to make sure your door stays closed. If you do not slam it , it stays open
We had a fantastic experience here! Fantastic location and close to everything! The rooms are so clean and perfect for anyone! I did have a problem that "I" caused which, I did not book enough nights for my stay! They were so helpful to help me find another hotel for the nights I forgot to book!! The staff is the greatest I have ever encountered! Breakfast... huge and delicious! I look forward to coming back to this hotel!! 5 ⭐️in my book!
Guest for three nights. First, the good: The desk clerk who checked me in was VERY accommodating, and allowed me to take a room at 12, well before the official check in time. The room is comfortable - great sleep if you like a firm bed, which I do. Lovely balcony away from the main street and noise. Very quiet room. Now the less good: Wifi is TERRIBLE here. As in, it is so bad they may as well not even offer it. In my room the signal would drop, or the speed would be so slow, I was better off using my phone's 2G service. Really frustrating when you are visiting somewhere you are not familiar with and are trying to research a little about the town. There are 12 different networks for the hotel and none of them worked decently or consistently. My other frustration: apparently their key card system is older than the cobblestone streets. I was locked out of my room 4 times over the course of a three night stay. The desk people every time just tried to make a new key, even after I told them that wouldn't work. Then when it didn't work, they told me I must have put the card near another credit card or my phone and that deactivated it. I'm sorry folks, but no, it is 2017. My phone's tiny magnetic signal is not enough to erase the keycard. After many sighs and eye rolls the staff would eventually come up to my room and then be surprised when the keys they made wouldn't open the door. Didn't I just tell you that the keys I have don't work? They change the battery and said oh this will work...until about 6 hours later, apparently. Once I can understand, things break. Two times, kinda dodgy, but whatever. FOUR times indicates a terrible system and total lack of upkeep on the system used to secure guest's belongings. Fix it the first time, and don't give me a hard time when I tell you it still isn't working.
So, I have stayed here before and it is an excellent hotel. For me, the positives were: - an excellent breakfast, served late, until 1100; - excellent housekeeping team who maintain the rooms to a very high standard; - excellent pool area that we had to ourselves for almost the whole holiday; - excellent location - directly in front of the beach; - very good reception staff who were very helpful; - an iron that can be loaned to guests! La Nina is tremendous value for money and I would stay here again. However, there were a few things that I feel need addressing - the hotel is marketed as a four star and I would not want them to lose that. Not quite complaints, but areas to consider, I think are: - the bar area on the roof has all but been abandoned. While I understand that this was due to complaints from neighbours / guests about the level of noise, the area now looks derelict. Thankfully this is not visible from the pool but it's a little spooky; - the bar seating area by the pool had no pads put out and looked a little neglected, with items dumped under stairs, which made it feel as though it wasn't being attended to; - only one of the pool jets is currently working and the pool felt to be unheated. This made it a little unusable when cloudy, which was a shame. - the frontage of the hotel gave a feeling of abandonment - very little illumination and a lack of furniture compared to the layout before. It feels like La Nina may be about to change hands - there was a sense that as little money was being spent on it as possible before it is sold on. On one occasion at least, I am sure I saw some German business men casing around the site. All this being said, I would recommend as a stay. If the above issues had not been so pertinent, I would undoubtedly have given a top rating of five.
This was about the fifth time we've stayed here and it's probably the best and most convenient hotel in Sitges. The staff are friendly, the car parking is easy to access and the pool and terrace on the roof are under used, so convenient to enjoy if you don't fancy the sand on the beach. The beach is directly opposite and the hotel provides free beach towels, which you can change was often as you like. I don't think there's a better hotel in town in this price bracket.
I have been coming this hotel for years and it is really starting to look old.. The rooms have seen better days.. Its in a prime location bit could be so much more, the rooms need a refresh. The toaster in the breakfast room is useless..
Excellent value for money. It was the quiet season and the location was just great with stunning views from the roof terrace. The plunge pool could be very useful in the summer months. Breakfast was just next door with attentive staff who made sure that the clients were very well looked after.
Best room we've had in Sitges over the last couple of years. Spacious, clean, refurbished room with balcony. Modern bathroom. Quiet at night. Friendly service. Great buffet breakfast with tables indoors & outdoors.
There is no doubt that the location of this hotel is its main vantage point. It sits virtually on the beach itself. Coupled with the fact you can have your breakfast outside ooverlooking it. The breakfast was great and lots of it. Chilled cava was even lurking with the water and fruit juice. We were on the third floor and had a fantastic sea view the room was great and the toiletries lovely too as I'm a big fan of Rituals. The roof terrace with the plunge pool was awesome as it was so hot. The sun loungers were few but seemed to cater for the guests. The only disappointing thing as bout this hotel was that it advertised a roof bar and there wasn't one. A bit wasted opportunity for the hotel. I would definitely return and recommend it to my friends and family x
Reviews from Trip Advisor
65% of guests recommend this hotelTotal of 296 reviews