Hotel La Niña4.0 out of 5.0
Recent guest reviews
Great hotel on the sea front, with roof top pool. Rooms are LARGE and comfy. There are also quiet considering the location (very close to all the action) Great staff on reception. Complimentary beach towels on offer. Roof top pool and sunning area, which could do with a bar up there (which it once had) Good breakfast
I booked a stay in Sitges via Booking.com and taking advantage of the free cancellation offers chose two hotels with the intention of cancelling one of them near to the date f my departure. I made a mistake and forgot to cancel my booking at La Niña until 2 days after my planned arrival. I fully expected to have been charged a no-show fee for the first night but was horrified to discover this hotel has a policy of charging for the full stay. They took €911.00 from my card for a room I never occupied. Booking.com failed to resolve the matter saying it was “hotel policy”. The hotel refused to discuss it or correspond on the matter. I had to go to my credit card company to dispute the charge. They confirmed that La Niña ‘s policy is unenforceable and is against the terms and conditions of Visa. They sad that regardless of what the hotel claims in their small print, they are not allowed to charge for services which have not been supplied. I got a refund for all but the first night. Beware of this hotel, if they can do this to me I don’t think they care about their customers or reputation. Avoid!
Hotel "La Nina" has the perfect location on the Esplanade from Sitges. You can booking nice partly (bigger) rooms with a balcony to the Sea side, or book a room with balcony on the backside from "La Nina". We booked a room on the backside. The room had space enough for 2 people (like a typical Beach-Hotel, reminded me to my favourite booked "Hotel Aya" on Mallorca) The furniture has his age but good enough and functional. The TV just ok. The little fridge was filled with softdrinks and beer (cerveza) from Hotel, so it was not much place for private drinks. The Bath has everything you need, a bit more light would be good. It was always cleaned. You have your own safe in your room, easy to open with your personal room card. It was a bit disturbing to hear the flushing sounds coming from the toilet in the next room. The view from the Balcony goes straight and closed to the neighbourbuilding, what is a 4 floor long appartement block(distance max. 5 meter) and was the full day in the shadow (end of October) not the best view. But you can´t here the cars or any noise from Street and Esplanade and the waves from the Sea. The Hotel Service on the Desc was very, very friendly, every question was answered. And the very friendly Ladies on the Reception - we only can say thank you very much for the nice and funny chats and talks we had with them. Extra Bonus for them ! We could book a cheaper Taxi back from the Hotel to Barcelona airport. ( 56 Eur ! as we took a Taxi from the Barcelona Airport to the Hotel we payed 70 EUR) The Breakfast Room is on the neighbour building. By best sunny weather its real fantastic to have the Breaky on the outside. And a big, big thank you to the 2 happy, very friendly Ladies in the Breakfast Room. We felt in family with them and got a very personal warm heartly Welcome every morning. The Breakfast Bar was very rich in very good quality and it left nothing to be desired. And don´t miss to go on the plattform from the 4th floor, there is a little roof pool and you have very nice views to the Beach and Esplanade. Thanks for the fantastic stay, be sure we will comming back in October !
This is a lovely hotel as the previous reviewer states . Clean etc BUT NO DRINKS AT ALL SERVED AFTER BREAKFAST!!!!not even a coffee!!! Don't know if it's this time of year??? But really.... obviously lots of other places to go but We just wanted a cup of tea after being on the beach ... couldn't believe my ears when told to go to another hotel!!!! We did ask for a sea view and we are in a room at the back with a working crane going all day . Not their fault and they can't give everyone a sea view I realise but informing us would be nice. The room is fine .. clean .. bit small .. bathrooms nice . But disappointing really as it feels dead . It's in a lovely position .. like the other reviewer said a bit of TLC is needed. The breakfast staff are lovely.
Visited this hotel for the first time and had a very satisfactory stay. However there are a few frustrations that stop this hotel from being truly exceptional - hopefully these are things they can iron out relatively easily, as with a bit more TLC this hotel would be an absolute must-visit. Firstly the pluses - generally very accommodating and welcoming staff, a fantastic rooftop pool and terrace, and an amazing breakfast buffet available 7-11am daily with the opportunity to eat out on the front terrace with a sea view. My room was at the rear of the hotel, but came with a balcony and was nice and quiet. The location is also incredibly handy, right across from the main beach and a stone's throw from the centre of town. Now the negatives - the key cards consistently kept not working, meaning I had to get them reset by the front desk at least 4 or 5 times, and the wi-fi which is so pathetic I ended up getting better service from my phone's 3G signal instead. Also had some issues with water pressure in my room (though these were sorted promptly) and there were some features of the rooftop pool that weren't working. I get the feeling that the hotel could use a bit of TLC to get it to its full potential - while I had a perfectly good stay, it was frustrating that with just a few small tweaks it could have been truly exceptional.
We were here during super high season and the price were higher than normal but still good services for the money paid. The pool is great but the sun is gone before 7 early September. The room was spacious and the bathroom was larger than average. Power plugs everywhere The breakfast was nice, worth waking up and quite complete. One thing to bear in mind is that you need to make sure your door stays closed. If you do not slam it , it stays open
We had a fantastic experience here! Fantastic location and close to everything! The rooms are so clean and perfect for anyone! I did have a problem that "I" caused which, I did not book enough nights for my stay! They were so helpful to help me find another hotel for the nights I forgot to book!! The staff is the greatest I have ever encountered! Breakfast... huge and delicious! I look forward to coming back to this hotel!! 5 ⭐️in my book!
Guest for three nights. First, the good: The desk clerk who checked me in was VERY accommodating, and allowed me to take a room at 12, well before the official check in time. The room is comfortable - great sleep if you like a firm bed, which I do. Lovely balcony away from the main street and noise. Very quiet room. Now the less good: Wifi is TERRIBLE here. As in, it is so bad they may as well not even offer it. In my room the signal would drop, or the speed would be so slow, I was better off using my phone's 2G service. Really frustrating when you are visiting somewhere you are not familiar with and are trying to research a little about the town. There are 12 different networks for the hotel and none of them worked decently or consistently. My other frustration: apparently their key card system is older than the cobblestone streets. I was locked out of my room 4 times over the course of a three night stay. The desk people every time just tried to make a new key, even after I told them that wouldn't work. Then when it didn't work, they told me I must have put the card near another credit card or my phone and that deactivated it. I'm sorry folks, but no, it is 2017. My phone's tiny magnetic signal is not enough to erase the keycard. After many sighs and eye rolls the staff would eventually come up to my room and then be surprised when the keys they made wouldn't open the door. Didn't I just tell you that the keys I have don't work? They change the battery and said oh this will work...until about 6 hours later, apparently. Once I can understand, things break. Two times, kinda dodgy, but whatever. FOUR times indicates a terrible system and total lack of upkeep on the system used to secure guest's belongings. Fix it the first time, and don't give me a hard time when I tell you it still isn't working.
So, I have stayed here before and it is an excellent hotel. For me, the positives were: - an excellent breakfast, served late, until 1100; - excellent housekeeping team who maintain the rooms to a very high standard; - excellent pool area that we had to ourselves for almost the whole holiday; - excellent location - directly in front of the beach; - very good reception staff who were very helpful; - an iron that can be loaned to guests! La Nina is tremendous value for money and I would stay here again. However, there were a few things that I feel need addressing - the hotel is marketed as a four star and I would not want them to lose that. Not quite complaints, but areas to consider, I think are: - the bar area on the roof has all but been abandoned. While I understand that this was due to complaints from neighbours / guests about the level of noise, the area now looks derelict. Thankfully this is not visible from the pool but it's a little spooky; - the bar seating area by the pool had no pads put out and looked a little neglected, with items dumped under stairs, which made it feel as though it wasn't being attended to; - only one of the pool jets is currently working and the pool felt to be unheated. This made it a little unusable when cloudy, which was a shame. - the frontage of the hotel gave a feeling of abandonment - very little illumination and a lack of furniture compared to the layout before. It feels like La Nina may be about to change hands - there was a sense that as little money was being spent on it as possible before it is sold on. On one occasion at least, I am sure I saw some German business men casing around the site. All this being said, I would recommend as a stay. If the above issues had not been so pertinent, I would undoubtedly have given a top rating of five.
This was about the fifth time we've stayed here and it's probably the best and most convenient hotel in Sitges. The staff are friendly, the car parking is easy to access and the pool and terrace on the roof are under used, so convenient to enjoy if you don't fancy the sand on the beach. The beach is directly opposite and the hotel provides free beach towels, which you can change was often as you like. I don't think there's a better hotel in town in this price bracket.
Reviews from Trip Advisor
65% of guests recommend this hotelTotal of 306 reviews