- Liked: Staff & service
- Disliked: Amenities, property conditions & facilities
Booked this property months in advance with the desire to relax and enjoy the pool for a few days after long drive from Canada. When we arrived I was told pool was closed for repair and would not be open during our stay. As well the ocean outside our room was posted as non swimmable due to bacteria levels. Also was informed of a charge for breakfast which I thought was included when I booked. Room walls were paper thin and we had to ask people next to us to curtail their language as we could hear every word spoken even after front desk was informed with no action.from them. I went to check out early due to pool issue and was told that they were sticking to the 48 hour rule, so we were forced to stay as opposed to being able to relocate to a more desireable hotel. Hotel should have contacted anyone that booked their rooms before the pool notice was posted on their website. VERY disappointed!.