Oriel House Hotel4.0 out of 5.0
Recent guest reviews
This overall is a very nice hotel. I was given a lovely room which was comfy, good WiFi and was nice and warm. Bar food was well presented and tasty. I found the lasagne i had lacking white sauce and was a bit dry but was nice all the same. Very friendly and helpful staff. What spoilt it for me was the faint smell of chlorine from the shower. I spent the day smelling like I'd been swimming.
This hotel is lovely and the staff are super friendly. The bed was comfortable and the breakfast was lovely. The only problem we had was we had issues with the hot water in our bathroom which they soon sorted.
Stopped in for some grub with a group of friends. Grub distinctly average but edible . Menu is small but is expensive , e.g. carbonara ?? Also my tray which I picked up at the carvery was filthy and covered in "debris" , my glass at the table was also dirty. Basic stuff and no one in our group was overly impressed with the food so wouldn't be in a hurry back.
Stayed one night, confusion on arrival about booking. First Receptionist not very friendly/helpful but second really pleasant and sorted out quickly! Room great size, bed comfortable and warm. Bar decor and bar food lovely. Again staff variable, really friendly and then one next barely noticed us. Breakfast hit and miss, cold meats and cheese platter curled up at edge as on display a little longer than wise. Cooked food good. Again staff variable. Overall hotel has great potential, lovely building with history! But needs to polish up bits and pieces - staff and decor.
We were unfortunate enough to have our flight cancelled by Aer Lingus due to storm Emma. We were due to go to Disneyland. We decided to stay in the Oriel house as my 7 year old son was so disappointed we couldn't make it to Disneyland. I was blown away by the staff - they were absolutely amazing and put on a private screening of the Lion King and gave us popcorn and cookies for my son. The staff are beyond helpful and so friendly. Lauren the front office manager went above and beyond for us - she is so approachable and accommodating and incredible at her job. I cannot recommend this hotel enough. I will definitely be staying here again and will be recommending this hotel to family and friends.
Stopped for lunch recently. It was very comfortable and spacious in dining area, very clean too. Food very nice, small Menu but good quality food. Patrons from the hotel would dine here too so varied nationalities eat here either to stay or just casually dine. Plenty of parking. Nice warm lounge good decor. Some of male staff a bit lacking in people skills, could make more of an effort with customers, smile maybe!! Means a lot.
It was fine, nothing as luxurious and the pictures make it out to be. It was clean and quiet. The staff at the front desk were very nice. There was no food between 10-11 which was annoying as I arrived late.
I stayed with my daughter on the way from cork hospital staff were very friendly, rooms were warm and comfy with everything u needed lovely food in the bar a d very reasonably priced. Hotel is centrally located and everything within walking distance
Myself and my wife were married here at the end of December 2017. We had both the ceremony and the reception in the Oriel House Hotel. Before we had even booked and confirmed..from the moment we stepped foot in the door to view the venue, we were treated like royalty. After booking the wedding, numerous meetings took place with our wedding co-ordinator Elaine. The woman is amazing, you wont go wrong with her. So personable, and approachable, nothing is too much effort for her. Her personal opinions on a few little ideas that were required were also amazing. Throughout numerous meetings and phone calls, we really got the sense that Elaine was there working for us, getting everything right, just the way we asked. The professionalism and structure bought to the whole planning process really put us at ease, and while of course there are stressful parts to planning a wedding, working with Elaine and the Oriel was certainly not one of them. While planning the wedding, the girls at the accommodation desk were fantastic with organising rooms and updating lists of guests rooms etc also, which can become a bit of a burden if not handled properly. But again, the staff were fantastic here. We had the menu tasting approx 6 or 7 weeks before the wedding, and were blown away by the standard of food and wine, and the standard of service we received on the night. On the day itself, the ceremony room was done up amazingly. We were due to kick off proceedings at 2.30, but just as the Bride was about to leave the Honeymoon Suite to come to the ceremony, she found an issue with her dress, and panic stations ensued. Again though, Elaine and the guys in the Oriel were nothing short of immense. While keeping the Bride calm with sandwiches and prosecco, all the guests retired to the bar for a quick drink while Elaine got a seamstress to the hotel within minutes to work on the dress. After the ceremony, we used the lobby of the hotel for some pictures, which was beautifully decorated for Christmas. The ceremony room was transformed into the reception room while our guests enjoyed a drinks reception in the main restaurant accompanied by a piano player. We wondered after the menu tasting night, whether the standard of food we got that night would be replicated on the night of the wedding. We needed have worried. Again, the food was simply amazing, and the meal from start to finish was brilliant. It says something when all the guests come up commending the food. We ate and drank the night away without a worry in the world. James and his team continued to take amazing care of us throughout the evening, we couldn’t have wanted for anything more to be honest. Little touches like meeting the bar manager during the meal tasting, and during another meeting, being introduced to James, ensured that we were familiar with faces and names, all of which adds to making us feel so comfortable there on the day of the wedding. The HoneyMoon suite is just amazing. I’ve chatted to a few people who’ve gotten married recently and when describing the suite at the Oriel, they couldn’t believe the layout, size and standard of it. It’s a proper suite in every sense of the word. As part of the package we also got a 6 month gym and leisure centre membership included, which was a lovely additional touch. Being from the area, we really utilised this in the lead up to the wedding. The staff were brilliant throughout - Elaine, James, Lauren to name just a few. Also a special mention to Kelvin who was behind the bar for some of the night ,and in front of it for some of it! Absolute legend. Talking to the guy for 2 mins is like he’s your best buddy. It’s little things like this that made the whole weekend exceptional. The venue was amazing, food was amazing, we had a great time, but the staff really made it for us. Thank you guys :-)
Never been so disappointed by a hotel. Booked an apparently ‘deluxe king’ room. All pictures on booking.com and hotel website very misleading. Deluxe king room looks a lot different in reality. Very different levels of service witnessed at check-in.. girl serving us was a little unprofessional while the girl serving the guests beside us was the height of professionalism, very friendly and helpful and clearly very proficient at her job. Arrived at a rather cold room, tv all sound and no picture (which we fixed ourselves) and a mini fridge that never worked for the duration of our stay. I actually called reception to ensure we had actually been assigned the room we had booked as it was nowhere near ‘deluxe’... very basic all round. No drinking water in the room- a small gesture that even the cheapest hotel would offer. Room was very clean and bed very comfortable. Bathroom was surface clean but overall very grubby and in need of updating in places. Very visible mildew in shower, scale on shower head and an extremely loud extract fan that couldnt be turned off so disturbing to sleep. Very visible water damage on the ceiling over the shower, unsightly. No hairdryer despite rooms advertised with high powered hairdryers. Clearly rooms have been modernised in places but not everywhere so it just doesnt work. On a positive note, restaurant was excellent. Food of high quality both in taste and presentation and staff so friendly, warm and professional, a credit to the hotel. Restaurant ambience was formidable. Very little atmosphere in hotel bar, a little disorganised with one side of the bar covered in dirty glasses. Staff here however, also extremely friendly and accommodating... nothing really compelled us to stay. Not a bad hotel overall, fine for a family stay or casual night however, nowhere near the ‘luxury’ hotel it claims to market itself as.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Indoor pool
Oriel House Hotel is a short stroll from Ballincollig Shopping Centre and Ballincollig Gunpowder Mills. This 97-room, 4-star hotel has conveniences like an indoor pool, free in-room WiFi, and free self parking. It's also near Muskerry Golf Club and Curraheen Park Greyhound Stadium.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a full breakfast is available for a fee.
All of Oriel House Hotel's 97 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and free newspapers. Guests can expect free WiFi and LCD TVs with digital channels and pay movies. Hair dryers, safes, and phones are also standard.
Oriel House Hotel features an indoor pool, a children's pool, and a health club. If you plan to drive, free parking is available. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Additional amenities include a sauna, free WiFi in public areas, and a meeting room.
Reviews from Trip Advisor
70.0% of guests recommend this hotelTotal of 891 reviews