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Oriel House Hotel

4.0 out of 5.0

Recent guest reviews

I luckily won a competition for a midweek stay in the bridal suite. What can I say it was more like a penthouse apartment, absolutely massive, separate dining/seating area, massive bathroom with a stand-alone bath and double rainshowers and beautiful bedroom with 4 poster bed, stunning decor throughout, followed by delicious breakfast the following morning, very polite and friendly receptionist on check in. Will definitely be back soon for another stay, will highly recommended to others. Thanks again for a lovely stay

Lovely big, comfortable room, but the walls were paper thin - able to hear the couple next door being amorous! Quite unsavoury. The wifi, or any type of connection, was woeful. I was staying here for business purposes and had to up-end myself to access the net downstairs in the lobby. My door card also was tempermental and I had occassion to get it attended to twice. Food was fine, same with service. Front desk could be more attentive and less sullen. Wouldn't stay here again.

Very comfortable proper double bed unlike a lot of hotels these days where 2 beds pushed together is passed off s a double. clean hotel with friendly staff. Large bedrooms. The breakfast was very tasty

Despite a few things that let the hotel down we really enjoyed our two night stay here. The staff were extremely attentive and friendly and the main hotel is decorated in a beautifully modern style with great attention detail. It was so nice to stay somewhere that didnt have tired floral sticky carpets and mismatched furniture. There were a few things that we felt let it down- Our room; I loved the room, a spacious and comfortable loft room but the weather was very hot when we stayed so our room was unbearable at night time even with windows wide open. A way to chill our bottles of water would have been immensely helpful. There was an empty mini bar fridge in the room but it was disconnected or not working. It also lacked a suitcase stand/bench and the kettle leaked. The other thing that was disappointing was the leisure centre. The pool was extremely heavily chlorinated. Way woo much. Stinging eyes and nose and needed to take my inhalers when I got out. So much chlorine it actually bleached our swimwear and really dried out my skin and hair! None of the built in lights were working in the sauna/steam room or pool which meant there was a fair few toe and shin injuries as we couldn't see steps under the water when we didn't know the layout of the pool. The spa pool was pretty cold on one of the mornings too. The changing room was really not great. Soap dispensers empty and many of the lockers had broken keys or key bands so it was like a treasure hunt trying to find a working one that didn't have someone's stuff already in it! (Numbered key bands would have been helpful too!) It was an awful pity that these few things let down an otherwise splendid hotel. I hope that this review goes someway to helping improve this as we would love to return again someday.

What I liked: It's a very nice hotel with a great modern feel. The room we had was big, clean and comfortable. The room also had temperature control which helped with the heat. It's a bit pricey, but if you don't mind the extra cash, it's really worth it. On a side note, our room wasn't ready when we arrived and they offered us complimentary coffee/tea at the restaurant while we waited. What I didn't like: The restaurant/bar area outside was a bit dirty, it looked out of place with the look and feel you get inside the hotel and restaurant/bar. The outside area for the restaurant/bar is right at the hotel entrance and there was a wedding reception with lots of people drinking and smoking outside, you had to walk through the crowd to enter the hotel.

Stayed here when it was 30 degrees outside, good aircon so excellent nights sleep in my lovely room in theTobin collection. The bed was one of the most comfortable I have slept in and between air on and the good blackout curtains I got a good nights sleep. Room service was excellent. My only gripe was no water in the room to drink which I would expect in an hotel of this standard.

The facilities and the staff were amazing, very clean and organised, the breakfast was also pretty complete with a really nice view to the outside,especial thanks to the girls in reception, they were really helpful and very friendly. Thank you!

Booked in the week of the stay for an overnight and can’t really fault the place. Staff were clearly busy at check in with a few large groups and a wedding but handled it beautifully... staff couldn’t be more helpful and friendly. We specifically booked one of the recently renovated rooms and they are beautiful. Simple, classic rooms. Massive bath and stand alone shower with a giant queen bed and a single bed. As well as a small seating area. We booked in to use the pool and facilities and have room service and watch movies and it was fab. Only negatives I have are the room service menu is super limited to just pizzas and soup and sandwiches. Bit of a waste the food from the main bar can’t be sent up, it would make it that bit better. Also it’s not the kind of place that supplies robes so if you want to go to the pool you need to bring a bag to change down there. Other than that the room was immaculate, staff member who brought the room service was charming and friendly and the beds really comfy. WiFi and tv worked perfectly. Our room was at the end of a corridor and there was a wedding on but we weren’t disturbed by it at all. Can’t wait for our next staycation at oriel!

Loved the stay in the Oriel. The two girls at reception on arrival couldn't have been anymore helpful or friendly. An absolute credit to the hotel. Similarly for breakfast the girls were lovely and super helpful. My only criticism would be housekeeping. We were staying for two nights and twice housekeeping came around to clean the room, thinking it was checkout. This was made more difficult in explanation as both times neither had basically any English and didn't understand. I wouldn't mind only the second time the lady entered the room as I had tried to explain one minute before I answered. Everything else in the hotel was brilliant, just possibly update staff on what rooms are checking out and communicate with each other when a member of housekeeping had already called that morning. My own mistake for possibly not putting a do not disturb sign up. Other than that it was perfect. Thanks

We stayed here for a night over the Easter mid-term. The room was spacious and clean and the kids loved the big pool. the kid club at night was fantastic and much better than other hotels, the entertainer pirate was fantastic and the 2 girl looking after the kids were so kind. The watched a movie and got homemade popcorn and cookies. We all eat in the restaurant which was great, they had a an area at the back of the bar which allowed the kids to be a little noisy and not disturb anyone. The only downside is with 2 young kids we were place over the function room while a function was on, I called reception to ask to remove rooms as the baby wouldn't sleep but they said all of the rooms were full, the baby was up till 2am as a result! If it wasn't for that the break would have been perfect, the hotel is in a lovely town and close to fota so ticks all of the boxes

Ballincollig Ballincollig Cork

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Oriel House Hotel is a short stroll from Ballincollig Shopping Centre and Ballincollig Gunpowder Mills. This 97-room, 4-star hotel has conveniences like an indoor pool, free in-room WiFi, and free self parking. It's also near Muskerry Golf Club and Curraheen Park Greyhound Stadium.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a full breakfast is available for a fee.


Rooms

An LCD TV comes with digital channels and pay movies, and guests can stay connected with free WiFi. Other standard amenities include a minibar, a coffee maker, and free newspapers.


Property features

Oriel House Hotel features an indoor pool, a children's pool, and a health club. If you plan to drive, free parking is available. The front desk is staffed 24 hours a day to help with luggage storage and dry cleaning/laundry. Other amenities at this family-friendly hotel include a sauna, free WiFi in public areas, and a meeting room.

Room options

Superior Double or Twin Room

King 1 | Twin 2 | Sleeps 3

Superior Room (Boutique)

King 1 | Sleeps 2

Executive Room

King 1 | Sleeps 2

Suite

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

70.0% of guests recommend this hotel

Total of 938 reviews