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Country Inn & Suites By Carlson, Cookeville, TN

2.5 out of 5.0

Recent guest reviews

The hotel staff went above and beyond to make the 2017 Eclipse an incredible event. Upon check-in Moon Pies and water bottles were given to hotel guests. During the Eclipse, when about 75 people were standing in the hot sun on the grassy area of the hotel, the hotel staff distributed icy cold bottles of water, several times. This kind gesture was very much appreciated. The breakfasts were wonderful, beyond the usual fare of other hotels. This hotel was recently upgraded and it is beautiful. Fantastic, friendly staff!

I've stayed a few times when in the area for certifications. It's nice. Some rooms are much nicer than others though. Also bring your own shampoo, toothpaste, etc. rooms are hit or miss with having these things.

Hotel was clean and comfortable; staff was very pleasant.

We loved the pool and double room. The breakfast was good and the staff helpful. The light over the sink was out and the fan in the bathroom did not work.

The staff could not have been anymore helpful and kind. I felt right at home!

My son and I visited Cookeville for a Graduation party for a family member. The hotel was great! Staff at the desk was friendly.

Great location. Many places to eat close by. Staff was very nice upon check in.

This hotel is clean and the staff are friendly and helpful. The breakfast and snacks were good. There are an outdoor pool and a fitness center. Overall we were pleased with the facility and the service, and I felt it was a very good value.

Hotel is very convenient to interstate. Nice room. Staff was very friendly and helpful. Great value.

The breakfast was good. The night staff was friendly when we arrived. The only problem was the name change of the hotel had not been put on the building so we arrived at hotel x but the name said y. We had an electron confirmation with an address so we found the address ok. The exercise equipment needs an upgrade but other everything else was 1st rate

The hotel was nice. Rooms were OK as well and location was good too.

The room was great, beds very comfortable, and the breakfast was amazing.

I arrived late and tired and was whisked through the check in process easily and quickly. Found my room nice and comfortable. Liked the King room setup with reclilner chair and power plug ins at the base of each lamp. The tub was perfectly shaped for bath, beds and linens nice and comfortable. I also enjoyed all of the breakfast options and was impressed that they had stations for each food type so everyone wasn't all piled up on top of each other. Loved that the butter and milk products were kept cold in a mini fridge. Will return next week!

My hotel room was a standard, clean with no frills.

My family of 4 stayed two nights at the Baymont and we had no problems with the room or staff. Good breakfast provided each morning. We will definitely stay again when we are in town.

The staff was friendly and helpful. The location was fine. The room was so-so. I don't know if we'd stay in a king leisure suite again, due to the lay out of the room. We didn't use the whirlpool tub because the jets had mold growing around them. I did feel the price we paid was just right for a hotel such as this.

Each fall I visit Cookeville for my college homecoming. I always stay at the Baymont. It is one of the newer, if not the newest, hotel in the town. The location is so convenient, the staff are always friendly, and the rooms are well maintained. All you need for a night or two.

This hotel is in a great location. Close to everything and easy to find from the interstate. It's clean and compared to others in the area very new. It is the only place I stay when I travel back to cookeville.

While in the area we went to 127 mile long sale. The personal wa friendly and room very clean, the breakfast was alo good. They made it easy and enjoyable

Didn't have the room type that was reserved. Sofa sleeper had linens on it that were covered in pet hair. Front desk didn't seem to care about our experience at all. Just a poorly run hotel.

Room options

Room, 1 King Bed, Non Smoking (Guest)

King 1 | Sleeps 3

Room, 1 King Bed, Non Smoking, Jetted Tub

King 1 | Sleeps 4

Suite, 1 King Bed with Sofa bed, Non Smoking (Dining Nook)

King 1 | Sleeps 5

Guest reviews for Country Inn & Suites By Carlson

Everyone (5) Business (3) Couples (4) Family (11) Friends (5) Other (2)
5

eclipse

Everyone

The hotel staff went above and beyond to make the 2017 Eclipse an incredible event. Upon check-in Moon Pies and water bottles were given to hotel guests. During the Eclipse, when about 75 people were standing in the hot sun on the grassy area of the hotel, the hotel staff distributed icy cold bottles of water, several times. This kind gesture was very much appreciated. The breakfasts were wonderful, beyond the usual fare of other hotels. This hotel was recently upgraded and it is beautiful. Fantastic, friendly staff!

By , from Redondo Beach, CA on Aug 27, 2017

Review comment responded on Sep 15, 2017

THANK YOU so much! Our staff had as much fun as our guests during the Eclipse Event! Thank you for taking the time to complete the survey as we all understand the value of time! The staff will be SO excited during our weekly update meeting to share all our guest reviews! Please do come see us again. We promise to keep those memorable moments coming...even without a moon-changing event!

3

it's nice, clean, great breakfast

Everyone

I've stayed a few times when in the area for certifications. It's nice. Some rooms are much nicer than others though. Also bring your own shampoo, toothpaste, etc. rooms are hit or miss with having these things.

By , from lexington, KY on Apr 2, 2017

5
Everyone

Hotel was clean and comfortable; staff was very pleasant.

By on Feb 14, 2017

Review comment responded on Feb 20, 2017

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay.

4

nice for a night

Everyone

We loved the pool and double room. The breakfast was good and the staff helpful. The light over the sink was out and the fan in the bathroom did not work.

By on Sep 10, 2016

Review comment responded on Sep 21, 2016

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay.

5

very nice hotel near where my husband was attendin

Everyone

The staff could not have been anymore helpful and kind. I felt right at home!

By , from Knoxville, Tn on Apr 26, 2016

Review comment responded on Apr 28, 2016

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay.

5

out of town visit

Families

My son and I visited Cookeville for a Graduation party for a family member. The hotel was great! Staff at the desk was friendly.

By on Apr 28, 2015

4

business trip

BusinessTravelers

Great location. Many places to eat close by. Staff was very nice upon check in.

By on Apr 13, 2015

4

great deal

GetawayWithFriends

This hotel is clean and the staff are friendly and helpful. The breakfast and snacks were good. There are an outdoor pool and a fitness center. Overall we were pleased with the facility and the service, and I felt it was a very good value.

By on Sep 23, 2014

3

great value

Families

Hotel is very convenient to interstate. Nice room. Staff was very friendly and helpful. Great value.

By on Jun 16, 2014

3

quick trip. state tournament

Families

The breakfast was good. The night staff was friendly when we arrived. The only problem was the name change of the hotel had not been put on the building so we arrived at hotel x but the name said y. We had an electron confirmation with an address so we found the address ok. The exercise equipment needs an upgrade but other everything else was 1st rate

By on Mar 16, 2014