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Extended Stay America Houston - The Woodlands

2.5 out of 5.0

Recent guest reviews

Fire alarms going off during the day and staff coming in the next day making noise to clean AC machine I work night shift and never got any sleep will never return

I arrive late night, I go to my room open the door and the bed was open from the last guest and the room dirty , they give me and smoking room and I reserve no smoking , next day I came after work all day and also the room was unclean and the bed open , I move at 11:00 pm to the confort inn

I had a week long conference in the Woodlands and the Extended Stay America was the perfect choice in terms of conveinence, comfort, location, and price. The room was spacious and the kitchen allowed me to cook at my leisure. I would definitely stay here again. Very helpful staff.

The hotel smelled horrible, the cable tv only had about 7 channels. I wouldn't recommend anyone to stay for more than one day.

Nice friendly receptionist. The room was clean the bed was very comfortable. Really enjoyed the stay.

Great and clean room really enjoyed the stay. Nice and friendly front office.

The stay was great. Room comfort was great and the staff plus manager were a plus. Best of best here. Great location just great

The experience was horrible from beginning to end. To begin with they did NOT have a hair dryer, shampoo but no cream rinse, there were bugs in my room and a cobweb (they came in the room when I was NOT there and WITHOUT my peermission to remove it) so I was being bitten by spiders at night. My curtains had holes in the rubber backing putting bizarre patterns of sun in the room. They only had decaf coffee for my room. In AM they ran out of coffee and most of the amenities by 9:00 even though it is supposed to be until 9:30. I asked them to print something for me and immediately was told they were low on ink. I tried to email something to them but they did not get it because there system doesn't work properly. Was room was non smoking but with a cigarette burn thru the blanket. Generally it was a low class place that was out of everything. They had your money and they kept lying to me about everything saying they are going to remodel. I kept saying what is that doing for me now. Don't stay there unless you want a nightmare. Also, the staff was EXTREMELY RUDE.

Did not get the room that I reserved and the room was as basic as could be. Reserved non smoking king and got smoking full size bed. Staff was of no help during or after the stay. I talked to 2 people about holding the room because of a late arrival but the staff gave the rooms out on a 1st come basis and I ended up with the above. Also, the room didn't seem clean and the lienes were terrible. Would never stay there again and not recommend anyone to. This shouldn't even be a one star hotel.

This hotel was the least expensive within close range to Saint Luke's Hospital where a family member had emergency surgery and a long hospital stay. What a pleasant surprise when the hospital was only 5 minutes away and this hotel was located between airport and hospital. The staff was amazing, always had a smile and polite responses to our questions. A great supermarket is one block away...as well as many fast food restaurants plus several upscale restaurants. The room was clean and everything looked fresh and in good condition, almost like it was recently refurbished. The bed was too firm for me but my husband loved it...and I can't really complain because I did sleep through the night. Lots of towels, a warm blanket on the bed, an extra comfy chair in the room all added to a great experience. If you are looking for value for your $'s, I highly recommend this hotel.

The kitchenette was/is a nice feature providing choices to having to go out for food/drinks. The room is a standard no frills room. Bed was comfortable, and the room was clean. For the price...shouldn't ask for much more. Double check your key cards though because they run on bar time so 10 mins before checkout, the cards to get into the room lock you out...

Small room, but it was nice to have a fridge, stove, toaster, microwave, and clean dishes provided. Couldn't beat the price, I checked, but you do get what you pay for. Small, maybe 20", TV and a moldy kind of smell, but I was only there to sleep and have breakfast, so I didn't really mind.

Was only hotel that was close to the Woodlands Pavilion off of IH45. Very clean, not a lot of floor space, but I was there to rest after concert, not entertaining guest lol. Was perfect for what I was going for.

Very decent hotel it is one of those that have an small kitchen that can be very handy if you need it. Very good price and convenient location.

it was gross with roaches, no maid service, stains all over, no swimming pool

This hotel was very cheap and i got what I paid for. The room was clean enough, but it had no lid on the toilet tank. There were no doors on the cupboards in the kitchenette.

OK for a few nights, but that is what I needed. I was just in town for 2 ALL day trainings, so I just needed a place to crash at night. It did have a 2 burner stove with pots/pans and plates/cups/silverware for 2. HEB and long road with places to eat and shop right nearby.

I was surprised that the person at the Front Desk was not able to get me to the hotel when I was trying to drive there. She only knew what exit it was off and nothing after that. I was totally unfamiliar with that area around Houston. Even after stopping and asking other people at convenient stores I had trouble. I finally pulled over at anothe hotel and the Manager of a competitor gave me directions. That was the biggest frustration. Otherwise, there was a 2 burner stove, dishes, cups, and silverware for 2 and pot to cook in. It is very near an HEB and close to many restaurants.

150 Valley Wood Dr The Woodlands TX

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Extended Stay America Houston - The Woodlands is located within a few miles (5 km) of Woodlands Mall and Cynthia Woods Mitchell Pavilion. This 141-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. ExxonMobil Campus and Market Street are also close to this The Woodlands hotel.


Dining

Free continental breakfast is served each morning from 6 AM to 9:30 AM.


Rooms

The 141 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Free local calls and ironing boards are also standard. Weekly housekeeping is available.


Property features

Guests of Extended Stay America Houston - The Woodlands enjoy free WiFi in public areas, coffee in a common area, and laundry facilities. You can put free parking to good use if you drive. Front-desk staff can help secure valuables, and provide local restaurant recommendations. Additional amenities include barbecue grills and a picnic area.

Room options

Studio, 1 Double Bed, Non Smoking

Full 1 | Sleeps 2

Studio, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Studio, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Studio, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Guest reviews for Extended Stay America Houston - The Woodlands

Everyone (2) Business (6) Couples (5) Family (3) Other (1) Friends (1)
1

never again

Everyone

Fire alarms going off during the day and staff coming in the next day making noise to clean AC machine I work night shift and never got any sleep will never return

By on Mar 27, 2017

1

the worst hotel in my life

Everyone

I arrive late night, I go to my room open the door and the bed was open from the last guest and the room dirty , they give me and smoking room and I reserve no smoking , next day I came after work all day and also the room was unclean and the bed open , I move at 11:00 pm to the confort inn

By , from v on Mar 25, 2017

5

excellent value close to the woodlands

BusinessTravelers

I had a week long conference in the Woodlands and the Extended Stay America was the perfect choice in terms of conveinence, comfort, location, and price. The room was spacious and the kitchen allowed me to cook at my leisure. I would definitely stay here again. Very helpful staff.

By on Jul 28, 2015

3

just for a night.

Singles

The hotel smelled horrible, the cable tv only had about 7 channels. I wouldn't recommend anyone to stay for more than one day.

By on Feb 3, 2015

5

nicec room

Couples

Nice friendly receptionist. The room was clean the bed was very comfortable. Really enjoyed the stay.

By on Aug 4, 2014

5

great couple get away

Couples

Great and clean room really enjoyed the stay. Nice and friendly front office.

By on Jun 23, 2014

5

more than expected

Families

The stay was great. Room comfort was great and the staff plus manager were a plus. Best of best here. Great location just great

By on Mar 7, 2014

1

business trip

BusinessTravelers

The experience was horrible from beginning to end. To begin with they did NOT have a hair dryer, shampoo but no cream rinse, there were bugs in my room and a cobweb (they came in the room when I was NOT there and WITHOUT my peermission to remove it) so I was being bitten by spiders at night. My curtains had holes in the rubber backing putting bizarre patterns of sun in the room. They only had decaf coffee for my room. In AM they ran out of coffee and most of the amenities by 9:00 even though it is supposed to be until 9:30. I asked them to print something for me and immediately was told they were low on ink. I tried to email something to them but they did not get it because there system doesn't work properly. Was room was non smoking but with a cigarette burn thru the blanket. Generally it was a low class place that was out of everything. They had your money and they kept lying to me about everything saying they are going to remodel. I kept saying what is that doing for me now. Don't stay there unless you want a nightmare. Also, the staff was EXTREMELY RUDE.

By on Oct 6, 2013

1

very basic hotel

Couples

Did not get the room that I reserved and the room was as basic as could be. Reserved non smoking king and got smoking full size bed. Staff was of no help during or after the stay. I talked to 2 people about holding the room because of a late arrival but the staff gave the rooms out on a 1st come basis and I ended up with the above. Also, the room didn't seem clean and the lienes were terrible. Would never stay there again and not recommend anyone to. This shouldn't even be a one star hotel.

By on Jun 5, 2012

5

amazing value !

Couples

This hotel was the least expensive within close range to Saint Luke's Hospital where a family member had emergency surgery and a long hospital stay. What a pleasant surprise when the hospital was only 5 minutes away and this hotel was located between airport and hospital. The staff was amazing, always had a smile and polite responses to our questions. A great supermarket is one block away...as well as many fast food restaurants plus several upscale restaurants. The room was clean and everything looked fresh and in good condition, almost like it was recently refurbished. The bed was too firm for me but my husband loved it...and I can't really complain because I did sleep through the night. Lots of towels, a warm blanket on the bed, an extra comfy chair in the room all added to a great experience. If you are looking for value for your $'s, I highly recommend this hotel.

By on Nov 2, 2011