My experience was very nice thanks to Nick (staff member) I checked in at 10:30 pm after going to Disneyland with my children. Nick was so kind he granted me and my children free breakfast ( normally is 11.99 a person) and set me up for late check out 12pm. Rooms are pleasant and quite.
Our plans changed and the hotel was very accommodating. Hotel is good for a place to sleep. Clean and comfortable. A little outdated but for what we used it, it was fine. Close to enough variety of food for dinner.
I'm big on reading reviews before I book a hotel, so I had to take time to write one for this hotel in particular! The service was SPECTACULAR, my room was cleaned everyday, room was a smoking room which I wanted but I love that it did not reak like normal smoking rooms. The room smelled gorgeous! ...
I was very unhappy to learn that I was not able to get 2 beds as reserved because of late check in. There was not even a cot available. I was offered no compensation or apology by hotel.
Hotel was nice but parking was an issue. They share a parking lot with Citadel Outlets Shopping Center, so we couldn't find parking upon arrival. That was the worst part of our stay. The elevator had issues also. Kept taking a long time to reach our floor every time we needed it. One elevator was ...
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Would defenetly come back to this hotel Clean, friendly staff, good food.
The hotel was very nice and it's location was perfect. The outdoor pool area was also very pleasing. The hotel shuttle to and from Universal Studios was nice.
overall the hotel was nice. the room especially the bathroom could use updates. It was also a little smaller than I was expecting.
We had a great stay at the Hilton. We pretty much just slept there because we were at Donaey during most of our waking hours. My daughter went in the pool one time. It was really crowded. The food in the restaurant was good.