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Recent guest reviews

Seemed like safe area, and quiet.

Very clean staff friendly The faucet in the bathroom sounded like it would explode when u turned it on Crazy

Area was convenient

Excelent

Location was good for us. Parking was an issue a lot of cars and next to a Denny’s. Wondered if other people were using the parking spots. If you park in the back you have to walk all the way in the front.

The lady who checked us in was an absolute wonderful human being. The bathroom light switch was broken and would fall off when pressed but it wasn't that big of a deal to us. We reported it to three nice lady who checked us in and told her she could wait to have it fixed until after we left the next day. The room was mostly clean but there was a weird and kind of icky residue in and around the shower drain in the middle of the bathroom floor. We didn't report it because by the time we noticed it we were ready for bed and didn't want to deal with it. The next day we asked for late check-out (1pm instead of noon), and we were given permission from the front desk. We moved our car to the loading area in front of the reception desk and had started making trips to the car with our suitcases and belongings. As we were gathering the last of our belongings from the room, a different younger Hispanic lady from reception BEAT on our door and yelled at us that it was 1:03 and we needed to get out of the hotel. We were in complete shock as she had been watching us move our stuff to our car parked right in front of her. So completely unnecessarily rude, and we were so upset we didn't even get her name. Absolute WORST customer service from that lady possible. Rude and embarrassing!!

Front desk lady was sour and easily triggered by anything. After fighting with the computer for 15 minutes she turns and tells us that the reservation was not there. We called orbitz and showed her the confirmation. Messy and incompetent.

The heater in the room was very loud, only two towels in room, I had asked for more towels and they never brought me towels. Rooms were decent

Great breakfast, early check in fee kinda sucked, broken phone never sent someone to repair phone and not yet have guest laundry super inconvient also unable to extend stay

The two gals at the front desk were Great as well as the breakfast!

They put us by elevator so we heard that all night. No sheets for bed and heater did not work.

Room was clean. Parking a pain cause their lot was under construction

It was a nice clean well kept hotel. I would go back. Great the best breakfest. And the coffe was del.

Breakfast was not very good, too much like poor fastfood.

Probably one of the best Best Western hotels we’ve stayed at. The only negative was the A/C was a little noisy. The breakfast was great, staff good, and close enough to LAX. Well use again.

First day checking in there was an issue with the shower head, called the front desk they came up immediately and fixed it. Second day stay they toilet got clogged. Called front desk several times no one answered. Called again they finally answered they never came to fix the toilet. Had to use the bathroom in the lobby, very disappointing.

Nice and clean. Only thing was they were doing maintenance work and started making hitting noises at 9am and we were next to it.

E Gage Avenue Los Angeles CA

Hotel highlights

  • Free self-serve breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located in Commerce, Best Western Plus Commerce Hotel is within a few miles (5 km) of sights such as Commerce Casino and The Bicycle Casino. This 154-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and a 24-hour gym.


Dining

Free self-serve breakfast is served each morning from 6 AM to 10 AM. Order from room service to satisfy your hunger without leaving your room.


Rooms

32-inch TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include coffee makers, free local calls, and hair dryers.


Property features

At Best Western Plus Commerce Hotel, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you plan to drive, free parking is available. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include conference space, a business center, and a computer station.

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 4

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Best Western Plus Commerce Hotel

Everyone (21) Couples (4) Family (4)
5
Everyone

Seemed like safe area, and quiet.

By on Oct 22, 2023

Review comment responded on Oct 23, 2023

We appreciate you taking the time to write a review of your stay. We are glad that you had an enjoyable stay and look forward to seeing you again.

4
Partner Couples

Very clean staff friendly The faucet in the bathroom sounded like it would explode when u turned it on Crazy

By on Dec 9, 2022

Review comment responded on Dec 12, 2022

Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

5
Family Business Business

Area was convenient

By on Nov 12, 2022

Review comment responded on Dec 5, 2022

We appreciate you taking the time to write a review of your stay. We are glad that you had an enjoyable stay and look forward to seeing you again.

5
Family

Excelent

By on Jul 8, 2022

Review comment responded on Jul 8, 2022

Thank you for taking the time to leave us your feedback. We value your feedback as we strive to improve every day. We hope to have you back as our future guests

3
Family

Location was good for us. Parking was an issue a lot of cars and next to a Denny’s. Wondered if other people were using the parking spots. If you park in the back you have to walk all the way in the front.

By on Mar 14, 2022

Review comment responded on May 11, 2022

Thank you for taking the time to leave us your feedback. We value your feedback as we strive to improve every day. We hope to have you back as our future guests.

3
Partner Couples

The lady who checked us in was an absolute wonderful human being. The bathroom light switch was broken and would fall off when pressed but it wasn't that big of a deal to us. We reported it to three nice lady who checked us in and told her she could wait to have it fixed until after we left the next day. The room was mostly clean but there was a weird and kind of icky residue in and around the shower drain in the middle of the bathroom floor. We didn't report it because by the time we noticed it we were ready for bed and didn't want to deal with it. The next day we asked for late check-out (1pm instead of noon), and we were given permission from the front desk. We moved our car to the loading area in front of the reception desk and had started making trips to the car with our suitcases and belongings. As we were gathering the last of our belongings from the room, a different younger Hispanic lady from reception BEAT on our door and yelled at us that it was 1:03 and we needed to get out of the hotel. We were in complete shock as she had been watching us move our stuff to our car parked right in front of her. So completely unnecessarily rude, and we were so upset we didn't even get her name. Absolute WORST customer service from that lady possible. Rude and embarrassing!!

By on Oct 25, 2021

Review comment responded on Oct 27, 2021

Thank you for taking the time to write a review of your stay. I really appreciate you bringing this to our attention. We do apologize about your check out experience. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.

1
Family with small children

Front desk lady was sour and easily triggered by anything. After fighting with the computer for 15 minutes she turns and tells us that the reservation was not there. We called orbitz and showed her the confirmation. Messy and incompetent.

By on Mar 4, 2021

3
Partner Couples

The heater in the room was very loud, only two towels in room, I had asked for more towels and they never brought me towels. Rooms were decent

By on Feb 16, 2021

Review comment responded on Feb 16, 2021

Thank you for taking the time to leave us your feedback. We value your feedback as we strive to improve every day. We hope to have you back as our future guests.

5
Everyone

By on Nov 21, 2019

Review comment responded on Nov 21, 2019

Thank you for taking the time to leave us your feedback. We value your feedback as we strive to improve every day. We hope to having you back as our future guests.

4
Partner Couples

Great breakfast, early check in fee kinda sucked, broken phone never sent someone to repair phone and not yet have guest laundry super inconvient also unable to extend stay

By on Apr 4, 2019

Review comment responded on Apr 4, 2019

Thank you for your recent review of your stay. Please know that we are sincerely sorry that your phone wasn't working in the room, and for the laundry is still under construction. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

Best Western Plus Commerce Hotel

7272 E Gage Avenue, Los Angeles, CA 90040
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