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Holiday Inn Express Hotel & Suites Columbus - Easton

2.5 out of 5.0

Recent guest reviews

Very comfortable bed and really clean. The breakfast buffet was amazing. The room cleaning crew was friendly and respectful. Even the guy that was in charge of the breakfast buffet was really nice. A great place to stay. I'll see them next year!

We have stayed here multiple times when visiting family and always had a good experience, however, this time we could not seem to get the room cleaned. Stayed for 4 nights - on the first morning we left the room about 11:00. When we returned a few hours later, the room had not been cleaned. When we left again, we stopped by the front desk and told them, they said it would be taken care of. After returning in the evening, the room still had not been cleaned. Went to the front desk again, they said they would talk to the mgr the next day, and gave us some fresh towels. The following morning, we left the room about 11:00 again, and once again, when we returned in the evening, the room had not been touched. Went back to the front desk again, this time we asked to speak to a manager, and was told they would talk to housekeeping. Both times when we left the room in the morning, housekeeping was still on the floor cleaning other rooms, so I know they were still working. When we checked out 4 days later, we were told there was nothing that could be done to adjust the bill since it was booked through Orbitz. I understand that policy, but still believe an offer of a free or discounted night the next time we traveled would have been appropriate. Will find a different accommodation in the future.

When I checked into the first room the sheets looked a little wrinkled, as if they may have been slept on. I requested that they be changed and the desk staff assured me sheets are changed after every guest but still offered to change my room, which I did. The next room was clean and comfortable and I would stay there again.

The room was clean however I noticed stains on the sheets when we were ready to check out.

Great hotel, very clean and the hotel staff was incredibly friendly. Huge bathroom and room, very nice tv. Staff even got us a cord to hookup my laptop to the tv so we could watch Netflix! Great pool and hot tub, and a nice fitness center. The breakfast buffet was awesome, so much to offer better than any other hotel I've been too. And the food tasted great. Nice number of restaurants and pizza joints within 5-10 min and donatos delivers, the staff even gave me coupons with the menu. Awesome stay!!

My daughter and I went home for the first time in 8 years.The hotel was in the middle of every thing we wanted to do.The stay was great .The only issue we had was the pool being too cold to use.

We were in for a conference and the hotel was close, affordable and very clean. Friendly staff and very helpful. Close to shopping and plenty of places to eat. Will definitely stay again.

Holiday Inn Express Easton Town Center was nothing but positive experience for my wife and me. Its staffs were friendly and facilities were so clean, and also rooms were spacious. The only downside is that it is a bit of a walk from center of Easton shopping center and there are no sidewalks so you have to cross the road cautiously.

I have absolutely zero complaints about this hotel! The entire place was spotless and everyone was so nice! We came down from cleveland for a girls shopping trip and it was right where we wanted to be, next to Easton of course. The continental breakfast was probably one of the best I've had. TONS of options (even turkey sausage) and a great presentation of it all. Both check in and check out were quick and easy with friendly staff. The beds were so comfortable and each bed had tons of pillows (soft and firm for your preference). I would live there if I could!

This hotel is very close to all of the shops at Easton. We have stayed 2x with our little girl and the hotel has a great American girl doll package!! We would stay and will be staying again!!!

Hotel was close & convienent to everything we wanted to do. We went to Easton & the next day the zoo & Polaris was close by. Breakfast was above average with healthy choices. Pool area was nice. Quiet setting to relax and rest after a long day of shoppping.

Rooms are impeccable! Location is great- we were visiting friends and everything was so close! Breakfast, snack area... Great service. We did lose our headphones- expensive; and we know they were in the hotel room but they claim they weren't there. Very odd. Not happy about that.

2-day business stay with pleasure. very nice staff clean rooms and public areas. good location with plenty of parking. I definitely recommend.

The hotel is nice and new. Our only complaints are the walls are thin we could hear everything our neighbors said and there wasn't enough parking.

We were visiting the Easton Town Center for the weekend and wanted a place to stay that was close so we wouldn't have to drive far off the beaten path. This hotel was not only close to the stores, but clean and friendly! What a great experience!

The hotel itself is nice, nicer than some other HI Express hotels I've stayed in previously. The room was spacious, clean, and comfortable, and the bed was very comfortable. There is a shuttle available, and the drivers were friendly, helpful, and accommodating.

It was a good hotel with a decent location near a seminar I was attending. A bit cheaper than the other hotels but good service and amenities.

The rooms are very clean, the staff is very friendly, and the hotel is located in a quiet yet convenient location. My favorite staff member was Cori - the lady in charge of the morning breakfasts. There was always plenty of everything and everything was about as clean as it could get. And if you had any questions, Cori was always willing to help. Keeep up the good work.

4899 Sunbury Rd Columbus OH

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Located within a mile (2 km) of Easton Town Center, Holiday Inn Express Hotel & Suites Columbus - Easton is within 2 miles (3 km) of Champions of Columbus Golf Course. This 100-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. It's near the airport and also close to Inniswood Metro Gardens.


Dining

Start your day off right with a free buffet breakfast.


Rooms

Holiday Inn Express Hotel & Suites Columbus - Easton's 100 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 40-inch flat-screen TVs with satellite channels. Hair dryers, phones, and ironing boards are also standard.


Property features

At Holiday Inn Express Hotel & Suites Columbus - Easton, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. There's free parking and a free airport shuttle. The front desk has multilingual staff that can help with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include a meeting room, a business center, and a computer station.

Room options

Room, Accessible (HEARING)

Full 2 | Queen 2 | Sleeps 4

Suite, Non Smoking

Full 2 | Queen 2 | Sleeps 6

Executive Suite, Non Smoking

King 1 | Queen 1 | Sleeps 3

Room, 1 King Bed, Accessible, Bathtub (MOBILITY)

King 1 | Sleeps 3

Guest reviews for Holiday Inn Express Hotel & Suites Columbus - Easton

Everyone (5) Business (6) Couples (3) Family (3) Friends (1)
5

it was a wonderful stay. extremely great staff.

Everyone

Very comfortable bed and really clean. The breakfast buffet was amazing. The room cleaning crew was friendly and respectful. Even the guy that was in charge of the breakfast buffet was really nice. A great place to stay. I'll see them next year!

By , from New York, NY on Jul 6, 2017

3

room cleaning

Everyone

We have stayed here multiple times when visiting family and always had a good experience, however, this time we could not seem to get the room cleaned. Stayed for 4 nights - on the first morning we left the room about 11:00. When we returned a few hours later, the room had not been cleaned. When we left again, we stopped by the front desk and told them, they said it would be taken care of. After returning in the evening, the room still had not been cleaned. Went to the front desk again, they said they would talk to the mgr the next day, and gave us some fresh towels. The following morning, we left the room about 11:00 again, and once again, when we returned in the evening, the room had not been touched. Went back to the front desk again, this time we asked to speak to a manager, and was told they would talk to housekeeping. Both times when we left the room in the morning, housekeeping was still on the floor cleaning other rooms, so I know they were still working. When we checked out 4 days later, we were told there was nothing that could be done to adjust the bill since it was booked through Orbitz. I understand that policy, but still believe an offer of a free or discounted night the next time we traveled would have been appropriate. Will find a different accommodation in the future.

By on Jun 9, 2017

4
Everyone

When I checked into the first room the sheets looked a little wrinkled, as if they may have been slept on. I requested that they be changed and the desk staff assured me sheets are changed after every guest but still offered to change my room, which I did. The next room was clean and comfortable and I would stay there again.

By on Jan 14, 2017

4
Everyone

The room was clean however I noticed stains on the sheets when we were ready to check out.

By on Aug 22, 2016

5

amazing hotel, close to easton

Everyone

Great hotel, very clean and the hotel staff was incredibly friendly. Huge bathroom and room, very nice tv. Staff even got us a cord to hookup my laptop to the tv so we could watch Netflix! Great pool and hot tub, and a nice fitness center. The breakfast buffet was awesome, so much to offer better than any other hotel I've been too. And the food tasted great. Nice number of restaurants and pizza joints within 5-10 min and donatos delivers, the staff even gave me coupons with the menu. Awesome stay!!

By , from Ohio on Mar 7, 2016

5

going home

Families

My daughter and I went home for the first time in 8 years.The hotel was in the middle of every thing we wanted to do.The stay was great .The only issue we had was the pool being too cold to use.

By on Aug 7, 2015

4

wonderful trip

BusinessTravelers

We were in for a conference and the hotel was close, affordable and very clean. Friendly staff and very helpful. Close to shopping and plenty of places to eat. Will definitely stay again.

By on Apr 6, 2015

5

had a great college reunion

BusinessTravelers

Holiday Inn Express Easton Town Center was nothing but positive experience for my wife and me. Its staffs were friendly and facilities were so clean, and also rooms were spacious. The only downside is that it is a bit of a walk from center of Easton shopping center and there are no sidewalks so you have to cross the road cautiously.

By on Jan 24, 2015

5

girls shopping trip

GetawayWithFriends

I have absolutely zero complaints about this hotel! The entire place was spotless and everyone was so nice! We came down from cleveland for a girls shopping trip and it was right where we wanted to be, next to Easton of course. The continental breakfast was probably one of the best I've had. TONS of options (even turkey sausage) and a great presentation of it all. Both check in and check out were quick and easy with friendly staff. The beds were so comfortable and each bed had tons of pillows (soft and firm for your preference). I would live there if I could!

By on Dec 29, 2014

5

great for american girl

Families

This hotel is very close to all of the shops at Easton. We have stayed 2x with our little girl and the hotel has a great American girl doll package!! We would stay and will be staying again!!!

By on Oct 26, 2014