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Country Inn & Suites By Carlson, Columbus West, OH

2.5 out of 5.0

Recent guest reviews

The hotel was in a good location. It was close to several resteraunts and shopping locations. (Make sure you try Handles ice cream!!!) 71 is easily accessible and it's only about 16 miles to Columbus. The room was ok, pretty standard hotel room. The bed was comfy, but the pillows were horrible. I actually went and purchased a pillow after the first night for the rest of my stay. The ceiling must be super thin because every time they people above us moved we heard it on 2nd floor. I called to ask about switching rooms. The lady at the desk informed us that they didn't have any clean rooms and the people above is were checking out that day. Sadly, the second group were louder than the first. I dont believe it was the guests fault, just an extremely thin ceiling. Must louder than any other hotel I have stayed at. The air in the room was very loud. We had to turn it off. When running, it sounded like something was in the vent rattling. We ended up checking out a day early just so we could get a good night's rest.

The overall experience was. Very quite hotel, 12 pm checkout, the pool opened early and closed late. Also, the staff was very kind. Definitely would recommend this hotel.

Clean room, comfortable bed, pool open late, checkout wasn't until noon, basic free breakfast. Would stay here again

This hotel offered good value and comfortable accommodations for a short family visit.

Good value for good hotel. Two things to improve: The room was oppressively hot when we entered and it took about 2 hours for the a/c to catch up. Morning breakfast: the precooked "fried" eggs were stone cold, sitting in the servo-heater. When I told the front desk person,me shrugged his shoulders, said he couldn't do anything and returned to his computer screen. Otherwise, quiet,clean, adequate hotel.

Clean comfortable right off I70 exit. Staff was friendly, room large and in great condition, breakfast was good.

I was impressed! The hotel smelled new, was very clean, pretty quiet and was exactly what I look for when staying. Hot and cold breakfast options, hot shower with plenty of towels, soap and Pantene shampoo/conditioner that smelled good, hot tub and pool, friendly staff. We arrived around 5pm to check in, there was nobody at the desk but there was a sign saying they'll return. It smelled like fresh chocolate chip cookies, but I didn't see any. Fast and easy check in! The hot tub was missing some tiles around the top edge and was not really hot, but was warmer than the pool. It also was different than any hot tub I've been in due to the jets making the water look like fountains jumping out of the hot tub. The water splashed us in the face at times and the level of water was kinda low in my opinion. The pool area was open late, until midnight, I was so excited!! Knowing we would be out at a local event until around 10 pm, I still was able to enjoy the pool and hot tub after! All in all, I'd stay here again, and recommend this place! I've traveled a bit and this was what I look for!!

My wife and I have stayed here before and will continue to do so for family visits to Columbus. The location is convenient for us and the hotel itself is perfectly sufficient. It's not especially fancy but it's clean and comfortable. Everything in the room worked and the staff was friendly and helpful. For the money it's good value. I would recommend it.

We was very happy with our stay. The room was very nice. The location is nice, although it is odd to find the first time. You actually use the best Western parking lot to get to it. But there are plenty of places to eat close by, some within walking distance. We go to Columbus once a month and this will be where we stay from now on.

The employees were very helpful! Enjoyed the pool and spa! Only wish that people did not smoke closed to the front door!

Everything about this Hotel says Perfect! Just what we were looking for! Hotel is very close to 270 and was extremely easy to get to. Hotel brought us a crib and blankets within minutes. Check-in and Check-out was a breeze. We will be back for sure! *We stayed here primarily because of the indoor pool.

We were happy with our stay at this hotel. Convenient location, clean/nice room, comfortable bed. Breakfast was ok. Good value.

It's a hotel. Not very accommodating. Needs some sprucing up and sound damping. The breakfast was disgusting, good thing Bob Evans was within walking distance.

Good locale near interstate. Clean room. Good breakfast (not great). Decor slightly outdated. Cold bright flourescent bulbs in room were not very relaxing.

Upon pulling up to our hotel I noticed a fire truck! Who wouldn't notice a fire truck lights flashing etc.... There were people all over the place! We were told at that point the fire alarm was going off for 30 minutes and it happened the night before as well! Went in after asking the fire department and stood at the desk for about 15 minutes because it was chaos! The hotel worked then shut the breaker off on the fire alarm! The chief of the fire department came down and explained to her that it was illegal to do UNLESS they had a person posted at every floor constantly until they had the fire alarm fixed! Which she said she was going to do! After going to my room i kept looking in the hall way and NO ONE! I was up all night worried about a fire, and if there was a fire what the heck they were going to do, so about every hour i walked outside my door and NO ONE!! THEY DON'T CARE ABOUT THE SAFETY OF THERE GUESTS! I WOULD NEVER STAY THERE AGAIN!

We travel to Columbus for the weekend to visit the Ohio State fair. Overall we enjoyed out stay at this hotel. The hotel staff was friendly and the room was clean and up to date. We were able to take advantage of the indoor pool, fitness center, and continental breakfast and felt that they all met our expectations. Hotel located in a good area and is close to others eateries and shopping centers. We would recommend this to others.

We were not given a non-smoking room as requested in our Orbitz reservation. Then, upon returning to the hotel after a night out, through no fault of theirs, there was no power. So a/c, etc was out. The motel staff did give us a candle so we could find our room, which was nice. At breakfast, 2/3rds of the hot food was gone and was not refreshed until we were ready to leave. I won't stay there again...

This hotel was perfect for our trip! We were looking for a hotel to have a relaxing last night of our little getaway and this was perfect! It had a very home-country feel to the decor and the staff was very friendly. The continental breakfast was delicious and they even have fresh-baked cookies at the front desk at all times! It was a great little place! :)

1155 Evans Way Ct Columbus OH

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located in West Columbus, Country Inn & Suites By Carlson, Columbus West, OH is 3.1 mi (5 km) from Anthony Thomas Chocolates and within a 10-minute drive of Hollywood Casino. This 52-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour fitness center. COSI and Ohio State University are also within a 15-minute drive.


Dining

Start your day off right with a free continental breakfast.


Rooms

All of Country Inn & Suites By Carlson, Columbus West, OH's 52 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and LCD TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Other amenities include free weekday newspapers, free local calls, and free bottled water.


Property features

Guests staying at Country Inn & Suites By Carlson, Columbus West, OH enjoy an indoor pool, a 24-hour fitness center, and a spa tub. There's free parking if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Room, 2 Queen Beds, Non Smoking (Guest)

Queen 2 | Sleeps 4

Suite, 1 Bedroom, Non Smoking

King 1 | Sleeps 3

Room, 1 King Bed, Accessible, Non Smoking (Guest)

King 1 | Sleeps 3

Room, 2 Queen Beds, Accessible, Non Smoking (Guest)

Queen 2 | Sleeps 5

Guest reviews for Country Inn & Suites By Carlson

Everyone (9) Couples (5) Business (1) Family (8) Other (1)
3

it was ok...

Everyone

The hotel was in a good location. It was close to several resteraunts and shopping locations. (Make sure you try Handles ice cream!!!) 71 is easily accessible and it's only about 16 miles to Columbus. The room was ok, pretty standard hotel room. The bed was comfy, but the pillows were horrible. I actually went and purchased a pillow after the first night for the rest of my stay. The ceiling must be super thin because every time they people above us moved we heard it on 2nd floor. I called to ask about switching rooms. The lady at the desk informed us that they didn't have any clean rooms and the people above is were checking out that day. Sadly, the second group were louder than the first. I dont believe it was the guests fault, just an extremely thin ceiling. Must louder than any other hotel I have stayed at. The air in the room was very loud. We had to turn it off. When running, it sounded like something was in the vent rattling. We ended up checking out a day early just so we could get a good night's rest.

By on Mar 7, 2017

Review comment responded on Mar 15, 2017

Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed your concern with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

5
Everyone

The overall experience was. Very quite hotel, 12 pm checkout, the pool opened early and closed late. Also, the staff was very kind. Definitely would recommend this hotel.

By on Feb 27, 2017

Review comment responded on Mar 15, 2017

Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed your concern with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

4

columbus

Everyone

Clean room, comfortable bed, pool open late, checkout wasn't until noon, basic free breakfast. Would stay here again

By , from Michigan on Jan 16, 2017

Review comment responded on Jan 24, 2017

Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!

4

short family visit

Everyone

This hotel offered good value and comfortable accommodations for a short family visit.

By , from Cincinnati on Dec 12, 2016

Review comment responded on Dec 20, 2016

Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!

5

nice hotel, good location, clean, supportive staff

Everyone

By , from Kansas on Oct 31, 2016

Review comment responded on Nov 2, 2016

Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!

4

warm pool

Everyone
Suites are large Pool area sign on door Found stains on bed sheets when lifting blankets

By , from MA on Oct 24, 2016

Review comment responded on Nov 2, 2016

Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

4

good value

Everyone

Good value for good hotel. Two things to improve: The room was oppressively hot when we entered and it took about 2 hours for the a/c to catch up. Morning breakfast: the precooked "fried" eggs were stone cold, sitting in the servo-heater. When I told the front desk person,me shrugged his shoulders, said he couldn't do anything and returned to his computer screen. Otherwise, quiet,clean, adequate hotel.

By on Aug 29, 2016

Review comment responded on Sep 4, 2016

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed and We look forward to your next stay.

4

great overnight

Everyone

Clean comfortable right off I70 exit. Staff was friendly, room large and in great condition, breakfast was good.

By , from new york on Apr 30, 2016

Review comment responded on May 5, 2016

Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!

4

very nice!

Everyone

I was impressed! The hotel smelled new, was very clean, pretty quiet and was exactly what I look for when staying. Hot and cold breakfast options, hot shower with plenty of towels, soap and Pantene shampoo/conditioner that smelled good, hot tub and pool, friendly staff. We arrived around 5pm to check in, there was nobody at the desk but there was a sign saying they'll return. It smelled like fresh chocolate chip cookies, but I didn't see any. Fast and easy check in! The hot tub was missing some tiles around the top edge and was not really hot, but was warmer than the pool. It also was different than any hot tub I've been in due to the jets making the water look like fountains jumping out of the hot tub. The water splashed us in the face at times and the level of water was kinda low in my opinion. The pool area was open late, until midnight, I was so excited!! Knowing we would be out at a local event until around 10 pm, I still was able to enjoy the pool and hot tub after! All in all, I'd stay here again, and recommend this place! I've traveled a bit and this was what I look for!!

By , from Cleveland, OH on Apr 10, 2016

Review comment responded on May 5, 2016

Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!

4

nice hotel

Couples

My wife and I have stayed here before and will continue to do so for family visits to Columbus. The location is convenient for us and the hotel itself is perfectly sufficient. It's not especially fancy but it's clean and comfortable. Everything in the room worked and the staff was friendly and helpful. For the money it's good value. I would recommend it.

By on Dec 23, 2015