Was not told before about no elevator. Had to take stairs. Room had to be rekeyed after we climbed stairs with luggage. Had to go back up and down stairs with luggage. No toilet tissue in room had to call to get that brought to room. Desk clerk was very nice about that. Room very dirty. Surface clean, but floors and windows had not been wiped down in forever. Bath floor had not even been swept. Breakfast which was advertised was nothing but Banana, apple, yogurt. Will make sure we never stay at Americas Best again.
Water coming down from the ceiling in the bathroom at 7:30 AM was told by the front desk nothing I could do about it !!! Gave me a mop and towels to clean up the water !! On top of that the front desk person was so rude and combative, told my wife to go to the store for milk and sugar for the coffee!! Can’t make this up ! Don’t ever go here! Disgusting and filthy!
The room smelled like smoke, and breakfast was a roll and granola bar when others are serving a full hot breakfast!
The beds were hard as rock. Broken knob to shower, and water never got hot. There is NO elevator. Requested non-smoking, and my room smelt like an ashtray. Worst hotel stay ever, didn’t even stay the second night due to conditions.
Really needs an update. The carpet is nasty, the entire hotel did not appear to have been vacuumed in years. The toilet leaked near the wall and appeared to have been this way for many months. The doors do not close properly, I believe the floors are sinking. Our socks were black after walking in the room. The curtains do not close well. It’s just not a place where you want to stay.
The disinfecting smell was overwhelming as soon as you walked in the door. In the room the bathtub faucet continually dripped, mold around the tub, the bed was like sleeping on springs the bed was so hard. The air conditionvent was so dirty we were afraid to turn it on and see what would come out of the vents. The dead bolt on the door was broke. It is also near train tracks and train goes thru around 2am and 4am. Then around 4am we were woke up to the smell of a skunk - very bad smell (hotel is right on off the hwy). We showered and left by 5am.
I love the quietness and freshness. I dislike the thin walls and door slams when guest guest leave out the rooms. Overall , great hotels
breakfast was nice and rooms were large and seemed like renovated recently
This hotel was conveniently located near restaurants, shopping, and close highway access. The rooms are huge and very clean! Some furniture accessories are a bit worn such as the lamps and dresser. We didn't have the breakfast because of early morning leave. Staff was very courteous and check in was quick and easy!
It took 15 min to get the key, the clerk did know how to handle a pre-booked room. when opening the room, other people were in the room. Another clerk now took another 15 min. with both parties before she gave me another room. Even though there were only 5 or 6 cars outside and the motel appeared almost empty. The clerk told me we could have to 1:00 pm check out and wrote it down(11:00am Normal checkout ) . but we were called and the cleaning staff waited in the hall at 11:30am for us to checkout. so we had to rush and check out. waiting at a restaurant until our 1:00 pm wedding time. Differently upset. Will never stay here again. The motel is close on a 4-lane highway. along side a railroad track with trains running all night. No place to sleep. However, the facilities were nice, clean, and the breakfast was excellent.
great overnight stay
Americas Best Value Inn West Point, MS is located 4.4 mi (7 km) from Old Waverly and 10.9 mi (17.6 km) from Waverly Mansion. This 60-room, 3-star hotel welcomes guests with free breakfast, free in-room WiFi, and free self parking.
Start your day off right with a free continental breakfast, served each morning from 6:00 AM to 9:00 AM.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Sitting areas, refrigerators, and microwaves are also standard. Change of towels is available on request.
Americas Best Value Inn West Point, MS offers a gym, free WiFi in public areas, and a spa tub. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include meeting rooms, a business center, and coffee/tea in a common area.
Was not told before about no elevator. Had to take stairs. Room had to be rekeyed after we climbed stairs with luggage. Had to go back up and down stairs with luggage. No toilet tissue in room had to call to get that brought to room. Desk clerk was very nice about that. Room very dirty. Surface clean, but floors and windows had not been wiped down in forever. Bath floor had not even been swept. Breakfast which was advertised was nothing but Banana, apple, yogurt. Will make sure we never stay at Americas Best again.
Water coming down from the ceiling in the bathroom at 7:30 AM was told by the front desk nothing I could do about it !!! Gave me a mop and towels to clean up the water !! On top of that the front desk person was so rude and combative, told my wife to go to the store for milk and sugar for the coffee!! Can’t make this up ! Don’t ever go here! Disgusting and filthy!
Dear CaryThank you so much for taking the time to leave us a review and really sorry to hear that it is negative. Please do get in touch with us any time that you have any issue with your order, we are happy to help.
Dear Ashley,Hello,The entire Americas Best Value Inn team would like to sincerely thank you for your comment.We regret to discover that your experience did not live up to your expectations. We therefore offer our sincerest apologies.
The room smelled like smoke, and breakfast was a roll and granola bar when others are serving a full hot breakfast!
Dear Richard, We appreciate you reaching out and taking the time to leave us your feedback. Please know that we do not advertise breakfast online and we apologize if this wasn't communicated properly. Despite this, we hope you'll give us another chance to impress you in the future.
The beds were hard as rock. Broken knob to shower, and water never got hot. There is NO elevator. Requested non-smoking, and my room smelt like an ashtray. Worst hotel stay ever, didn’t even stay the second night due to conditions.
Dear Taylor, Thank you for choosing to stay with us. We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know."
Really needs an update. The carpet is nasty, the entire hotel did not appear to have been vacuumed in years. The toilet leaked near the wall and appeared to have been this way for many months. The doors do not close properly, I believe the floors are sinking. Our socks were black after walking in the room. The curtains do not close well. It’s just not a place where you want to stay.
Dear George, Thank you for choosing to stay with us. We're sorry you were not pleased with your stay - we'll work hard to fix the issue you had. Thanks for letting us know."
The disinfecting smell was overwhelming as soon as you walked in the door. In the room the bathtub faucet continually dripped, mold around the tub, the bed was like sleeping on springs the bed was so hard. The air conditionvent was so dirty we were afraid to turn it on and see what would come out of the vents. The dead bolt on the door was broke. It is also near train tracks and train goes thru around 2am and 4am. Then around 4am we were woke up to the smell of a skunk - very bad smell (hotel is right on off the hwy). We showered and left by 5am.
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. It would be such a pleasure to personally welcome you back.
I love the quietness and freshness. I dislike the thin walls and door slams when guest guest leave out the rooms. Overall , great hotels
Dear Monquinix. Thank you for giving us a high rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Sorry about thin walls and door slams. Thank you
Dear SandraThank you for offering up this feedback, and I’m happy to hear you found our beds particularly comfortable. I’m disappointed however to hear that you felt that our service wasn’t up to scratch. At A1 Hotels we’re always looking to improve, so if you were willing to share more about your experience I’d be very appreciative. You can get in touch using the contact details below.