Room smells of pot, hotel smells of pot. Not staying.
Staff was very good. Condition of the rooms and property was average. The comfort breakfast was not good. Coffee station was good.
The site was dirty and smelled like cigarettes. Very shady characters staying there. Will never stay there again.
The staff were very nice/helpful and the checkin/out was quick and smooth. The hotel itself is dated but clean. My particular room’s bathroom had an odd smell and the smoke detector light flashed all night. The a/c was cold and the shower water was hot with great pressure. The hotel allows animals
I reserved a non smoking double room. After I was asked to sign a waiver stating I will pay $250 per incident for evidence of smoking, which I did, I want up to my room, opened the door, and it wreaked of smoke. I asked for another room; they were completely booked, but thankfully the desk staff worked with me and Orbitz for a refund. Also, the lobby looked like hell.
Okay for what it is, but room definitely smelled smoky
The property was fine as a place to sleep at night. As an extended stay place, there were always strange food smells in the hallways, but not in the room.
No ice machine, no coffee in the room bare minimum amenities
I was surprised that I had to ask for a coffee pot, a hairdryer, an extra blanket, and coffee cups & bowls.
Small bed...no plates, dishes or glasses in the kitchen...very noisy by the highway. B-fast was lacking to say the least. No lobby to visit in.
It was very delightful and I would be booking through you all again
There is nothing nice to say about this hotel. It smells like a cigarette factory, the room was disgusting, paper thin walls. Had a stranger trying to get into my room, I went to the front desk to let the night clerk know, this man was noy a guest, or employee. The night clerk boy, acted like it was not a problem and blew it off after I complained 3 times about this guy roaming the halls and sitting in the stairway. I was travelling alone, and it scared me to death. The place is shady as hell, the check in guy was a total jerk. DO NOT STAY IN THIS HOTEL UNLESS YOU HAVE A GUN!
Very nice staff but there is an overwhelming smell of cigarette smoke in the entire place that made it hard for me as I am allergic
Safe and reasonable place to stay. Easy on and off access to interstate 70. Complementary breakfast was gone by the time we got down to the lobby at 8:30.
Clean and well kept. Quick checkin and great ideas on where to check out in town.
Very close to highway 70 and noisy. Not well cleaned and ventilation
Neat clean friendly staff. Reasonably priced. Easy booking and confirmation!
Within a short walk of Columbia Mall, Extended Stay America Suites Columbia Stadium Blvd is within 2 miles (3 km) of Shelter Gardens. This 95-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.
Free on-the-go breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM.
Guests can expect free WiFi and flat-screen TVs with cable channels. Other standard amenities include kitchens, refrigerators, and microwaves. Housekeeping is available on request.
At Extended Stay America Suites Columbia Stadium Blvd, guests have access to free WiFi in public areas, coffee in a common area, and laundry facilities. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. This smoke-free hotel also has a vending machine.
Room smells of pot, hotel smells of pot. Not staying.
Staff was very good. Condition of the rooms and property was average. The comfort breakfast was not good. Coffee station was good.
Dear Steve, Thank you for posting such kind comments about our staff. We make every effort to provide service above and beyond your expectations, so we are pleased to see that their hospitality was the highlight of your visit. Also, we have noted your observations and remarks for areas of improvement. We will share them with the team. Thank you for choosing Extended Stay America. We hope to welcome you again soon.Sincerely,Hotel Management
The site was dirty and smelled like cigarettes. Very shady characters staying there. Will never stay there again.
Dear Mark, Thank you for dedicating the time to share your experience. We are devoted to giving each guest a brilliant travel experience; therefore, we apologize for not meeting your expectations. Your feedback allows us the opportunity to improve our guest experience continuously, and we will look into this further. In the future, please know our front desk is staffed around the clock and is always happy to address anything that will make your stay more comfortable. It was a pleasure to have you as our guest, and we hope to see you again on your next visit.Sincerely,Hotel Management
The staff were very nice/helpful and the checkin/out was quick and smooth. The hotel itself is dated but clean. My particular room’s bathroom had an odd smell and the smoke detector light flashed all night. The a/c was cold and the shower water was hot with great pressure. The hotel allows animals
Dear Karen, we appreciate you pointing out particular items you loved and areas where we can improve. We are committed to offering the best experience for our guests, and we will use your comments for future improvements. Thank you for choosing us and taking the time to leave your review. We look forward to the opportunity to welcome you back soon.Sincerely,Hotel Management
I reserved a non smoking double room. After I was asked to sign a waiver stating I will pay $250 per incident for evidence of smoking, which I did, I want up to my room, opened the door, and it wreaked of smoke. I asked for another room; they were completely booked, but thankfully the desk staff worked with me and Orbitz for a refund. Also, the lobby looked like hell.
Okay for what it is, but room definitely smelled smoky
Michael, thank you for sharing your review and being our guest. We are happy your overall experience was pleasant, but we want to apologize for any concerns which kept it from being perfect. We work hard to provide a clean and comfortable environment; therefore, we regret the inconvenience this caused. We will follow up on your concerns to ensure we are well poised to serve you better during your next visit. We hope you will allow us another opportunity to accommodate you whenever your travels bring you to this area. Sincerely, Hotel Management
The property was fine as a place to sleep at night. As an extended stay place, there were always strange food smells in the hallways, but not in the room.
No ice machine, no coffee in the room bare minimum amenities
Thank you for staying with ESA and providing feedback, I'm sorry that our property doesn't have an Ice machine on site we provide ice trays in the freezers in every room to try to accommodate for this fact. All amenities including Coffee makers and free coffee are also provided at the front desk. This info should have been in a tent card in the room as well as provided in the key card packet. Our goal is to always have these items on hand and available to you which is why they are provided on an as requested basis. Thank you again for choosing Extended Stay America!
Dear Dan, We regret that we couldn't give you a better impression from the moment you arrived at our property, and we apologize for any frustration this undoubtedly caused. The situation you've described is unacceptable, and we will look into this matter to ensure all our guests receive the best experience they deserve. We are sorry that these concerns compromised your plans with us, and we regret that you had to cancel with us. We appreciate you bringing this to our attention and hope you'll give us another opportunity to make it right.Sincerely,Hotel Management