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Baymont Inn and Suites Columbia Northwest

3.0 out of 5.0

Recent guest reviews

Was given a room that was already occupied. Staff resolved by giving me an upgrade to a suiet. Room was ok but smelt like it had been smoked in.

It was fine for business. A little dated but I would stay there again when I'm in that town.

My stay was a decent stay at this hotel. I would stay there again.

This was just an overnight 1 day stay. Room was clean and comfortable.

First room was not cleaned. Went to the front desk and got a new room. The staff apologized and was very accommodating.

A nice hotel with a free breakfast. It was quiet and I have no complaints

Our room had mold on the bathroom ceiling. The bedroom curtains had huge tears. The fire alarm went off at 3 am and they gave no explanation. Noisy ac/furnace unit. Awful stay.

Wonderful place to stay very clean stay was awesome

I had a conference on the NW side of Columbia and this hotel was ideal for me to go against inbound traffic. The hotel and room were nice. Could use a replacement of the in room coffee pot. Breakfast buffet was not bad. If I need to stay on that side of Columbia, I'll be looking to see if Baymont is available.

My ac wasn't working when I checked in but the maintenance guy quickly came and got it going ( didn't have any other issues). The morning staff is great!! The evening staff left much to be desired, it's was a rough start, but like I say the morning staff was great!

We came for a graduation in the army base so we just be there at the night not much to say the breakfast it's good and decently clean room we enjoy the waffles

My stay at the Baymont was very good! The hotel is very nice - clean, quiet, and pleasant stay!

Nice property. Clean, comfortable. Would definitely stay again. Although some reviews commented about the area, I did not find it unsettling. There was an out-of-business hotel on the corner that appeared to be under refurbishment, but otherwise area seemed fine. Easy access to highway.

Lets start with check-in, which took over 30 minutes because there was one employee on the busiest weekend for South Carolina (PGA Masters week). Lady checking us in kept answering the phone and complaining to us about the people calling and interrupting her. She had a bad attitude with everyone that called including us. Woke up at 5:00a with a ROACH on my chest. Travel partner had 3 different bugs in his bed. I caught the roach in a cup and took it down to the front desk. The person behind the counter just looked at it and said "Sorry, Its just that time of year." I went back to my room to look for more bugs and found woman's hair nestled within the sheets. I am a man, so this lets me know the sheets haven't been change since last person who stayed. Walls are so thin, that my traveling partner in the next room was able to hear my entire call that I had with my wife.

The hotel and accommodations were great. However, the area was run down, didn't appear "safe". We were a bit nervous about staying but when we got inside, our opinion changed due to the cleanliness and staff. Hotel across the street looked like a bomb went off and there were cars parked there - a bit of a concern that the area was on the shady side.

The hotels best asset is the staff. They were very friendly, attentive & professional. The biggest detriment is the room set up & amenities. The TV is set up on the side of the bed rather than in front. The refrigerator door kept falling off each time it's opened. There is/was a large roach under the toilet tank. It was there when we arrived & was still there (2days) when we left. I left it just to see how well the room was cleaned. U judge! If these can be corrected then the hotel is worth a recommendation.

The room smelled musty, as if someone left the patio door open in the rain. Even spraying Febreeze couldn't kill it! There was a cobweb above a painting that had obviously been left for six months, and we found several baby roaches in the room.

comfortable room, friendly staff (Toni was Excellent), towels were replenished, but shampoo, soap, lotion were not. Had to call the front desk and Toni graciously dropped off plenty of replacements. Mom did get a rash on her face when she slept face down on the pillow

The hotel staff members were all very nice. The air conditioner was rattling so loud I could not understand what anyone was saying on TV even with the volume up high. I did not say anything to anyone about it or give them a chance to rectify the issue.

Stayed 2 nights...very clean and friendly..great breakfast....

347 Zimalcrest Drive Columbia SC

Hotel highlights

  • Free continental breakfast on weekdays
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Baymont Inn and Suites Columbia Northwest is located 3 mi (4.8 km) from Riverbanks Zoo and Garden and within a 10-minute drive of Columbia Canal and Riverfront Park. This 149-room, 3-star hotel has free breakfast, an outdoor pool, and free in-room WiFi. It's near the airport and also close to South Carolina Law Enforcement Officers Hall of Fame.


Dining

Start your day off right with a free continental breakfast offered on weekdays.


Rooms

The 149 air-conditioned accommodations feature balconies or patios and afford space to spread out with sitting areas. Guests can expect 37-inch flat-screen TVs with cable channels and pay movies, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Private yards, coffee makers, and free newspapers are other standard amenities.


Property features

Guests staying at Baymont Inn and Suites Columbia Northwest enjoy an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include 3 meeting rooms, a 24-hour business center, and a seasonal outdoor pool.

Room options

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Standard Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 2

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Queen 1 | Sleeps 2

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Guest reviews for Baymont Inn and Suites Columbia Northwest

Everyone (14) Couples (7) Business (4) Family (11) Other (1) Friends (1)
3
Everyone

Was given a room that was already occupied. Staff resolved by giving me an upgrade to a suiet. Room was ok but smelt like it had been smoked in.

By on Jul 15, 2017

4

good location for us.

Everyone

It was fine for business. A little dated but I would stay there again when I'm in that town.

By , from charlotte on Jul 3, 2017

4
Everyone

My stay was a decent stay at this hotel. I would stay there again.

By on Jun 29, 2017

3

good overnight stay in columbia

Everyone

This was just an overnight 1 day stay. Room was clean and comfortable.

By on May 14, 2017

4
Everyone

First room was not cleaned. Went to the front desk and got a new room. The staff apologized and was very accommodating.

By , from Minneapolis, MN on Feb 2, 2017

5

nice quiet hotel

Everyone

A nice hotel with a free breakfast. It was quiet and I have no complaints

By , from charleston sco on Jan 20, 2017

1

terrible stay

Everyone

Our room had mold on the bathroom ceiling. The bedroom curtains had huge tears. The fire alarm went off at 3 am and they gave no explanation. Noisy ac/furnace unit. Awful stay.

By , from TX on Dec 18, 2016

5

wonderful place to stay clean stay was awesome

Couples

Wonderful place to stay very clean stay was awesome

By , from Cedar Hill Texas on Nov 23, 2016

4

good stay

Everyone

I had a conference on the NW side of Columbia and this hotel was ideal for me to go against inbound traffic. The hotel and room were nice. Could use a replacement of the in room coffee pot. Breakfast buffet was not bad. If I need to stay on that side of Columbia, I'll be looking to see if Baymont is available.

By , from South Carolina on Nov 17, 2016

4

nice maintenance staff!

Everyone

My ac wasn't working when I checked in but the maintenance guy quickly came and got it going ( didn't have any other issues). The morning staff is great!! The evening staff left much to be desired, it's was a rough start, but like I say the morning staff was great!

By , from Gastonia, NC on Oct 7, 2016