Great hotel near the Tiber river
Posted May 31, 2017 on Expedia
This was the second hotel we stayed at in Rome. It's hard to surpass the first one we had, so we went in with low expectations. Overall, it is in a good location with lots to do nearby. It is near Piazza Teraccio and Trastevere, which are two major food spots for authentic Italian cuisine. The room was big and clean, with nice amenities. The free phone they give you doesn't really work that great so while it's a good perk, not that useful. The breakfast is above average, with nice assortment of cold meat/cheese and some hot food as well as standard stuff like yogurt/cereal; they will make you a capuccino or anything else you want to drink. The staff are helpful, but I felt a bit scatter brained at times. They seemed a bit disorganized, but in the end they did everything they could to help you and were very friendly. They helped to plan our day as well and did a good job at that. Overall, a great hotel which is clean with good amenities.
Comment from Hotel Management
Jul 7, 2017 by Danielle Mello, Hotel Management
thank you for your review! We will take your comments regarding the staff into consideration and hope you will visit us again to find our improvements!