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A&O Köln Neumarkt

2.0 out of 5.0

Recent guest reviews

Not a great start as we were told we have to pay 3,50€ for bedding. The bed itself was super uncomfortable; a bit like sleeping on a wooden plank. However there is a good locker for big backpacks and the room was spacious. Clean bathroom, nice shower, mirror with light. We didn't buy breakfast because it seemed a bit expensive. The hostel is quite out of town and we got very lost looking for the the cathedral. Directions from the hostel could have been better. Overall would probably not stay here again because of the bed but it was clean.

While the hostel itself is quite simple, They have various types of guest. The staff change the room (from mixed dorm to the girl) for me when he knows I traveled alone. Appreciated for that! The hostel is quite big but still, it offers clean, safe accommodations. En-suite toilet in the room. However, the location is absolutely amazing and not to noisy as I once thought..Ummm maybe it depends on the seasons and guest habitual. There's a lot of coffee places for coffee lovers around that area. Just a few walk 2 or 3 blocks I don't remember. Good place, Worth the money

I stayed here with a large group of students for 3 nights, and this is clearly a popular location for school groups. The rooms were clean with good bathrooms, the breakfast and evening meals were acceptable... there are always some in a large group whose 'discerning' palate declines anything they are not used to... and the reception staff helpful (particularly with supplying me with coffee). They also provided us with a large, secure room to store all our bags in prior to departure. It was hot-humid when we were there and all areas become a little stifling however, we minimised the time at the hotel-hostel and everyone just got on with the minor discomfort. It takes about 15-20 minutes to walk from the hotel to the Dom, possibly longer if you are in a large group. Walking in the opposite direction for a similar time brings you to the Hiroshima-Nagasaki Park... useful if you have a lot of young people who need to run off energy on an evening. In summary, you get what you pay for, and this was good value set against this criteria.

I led a school trip for 39 fifteen year old children in July 2017. The hotel allocated us rooms on floors 1 and 4 so consequently split our group up which was obviously disappointing. The hotel was full of groups with another English group present and the rest being German. We found the other groups a nightmare and very noisy. On the first night the Hostel had 1 night time security guard. After the noise on the first night there were three for the rest of our stay. I was delighted that the hostel did something pro-active about the noise as it was much quieter. The students I took hated the food. However, the staff all ate breakfast and evening meal and went back for seconds. Beef in gravy with spuds, chicken and pasta plus spag bol on another evening. I was delighted by the free hot drinks for staff and found the cappuccino to be very pleasing. One of my colleagues though noticed that in the evening on the joining street there were a number or prostitutes!!! The showers are outstanding!!! The rooms and mattresses are awful. You get what you pay for!!

What you see is what you get. It's relatively cheap, it's very good located, the rooms are quite clean. The staff is sometimes friendly. I would highly recommend it to groups who don't care and just want to sleep. Bar and beer are also good!

Hostel and hotel together in the same building. Staff very friendly. Rooms for the category of the offer. Lift so slow that you arrive faster by using the stairs. A big community room near the receprton. Interesting the play zone for babies.

Awful, in what type of hostel you pay for you sheets... expensive, in Berlin I paid €10 per night and was a fantastic hostel, very clean... this is not. Here you need to pay €20 per night and also pay for your sheets. No body help you and the reception was bad, luckily in here just for one night.

You get what you pay for. Decent for what we paid. Not the best area. But really clean and the bathroom was modern. Very small rooms but again for what you pay you can't complain. Not really the nicest city to be honest. Probably didn't spend enough time there and seemed more grim because of the weather. Cathedral was nice. Town centre is pretty standard. January probably wasn't the best time to visit. Pretty boring. Transport was good, 24hr and handy to get around. If you're looking for something cheap it's decent.

it was great hotel with nice staff. room are no so big but its was fine. clean u have everything you need. hotel place is very center of the city many shopping areas , parks, restaurants. all in walking distance.

Do not stay here. We just arrived áfter the 8 hour trip Berlin-Köln to what appears to be a really nice part of the city. Booked two bed in a 8 bed dorm with bathroom for 17 euros each, wich is pretty good for a late check-in in europe. The staff wasn't too joyfull to see us, to say the least, but that would be acceptable for a late check-in in Germany. All in all, the huge "hostel-hotel", mostly designed for 16yo on field trips, is OK. The internet is horrendously slow, but that is unfortunately to be expected. In the dormitories you will be sleeping on an mattress as old as humanly possible, barely thick enough to not feel the cold metal bars holding it. To be honest you would be better off sleeping on the floor if only it was remotely clean looking. Try to not think too much about it, pop some pills you kept for that long ride tomorrow and you shall be all right till the teenagers wake you up with their screech. That would be not counting the horrendous smell that the rooms hold. That sharp, poignant STINGE of an army of unwashed feet. Beeing a budget traveler for the last 6 years, hostels are like a second home to me. I have very rarely experienced this, a smell that can make you throw up your inner guts faster than a rotten dead body on the Ganges, in my room... Talking to reception was basicaly am gigantic loss of time and nerves. Pretty use to it apparently, both attendants kept repeating like a well learnt adage : "It's smells bad because you live with 8 other people" (3 were in the room), "You should have booked a single room and pay more" and the good old "This is not our problem". So used to it that they wouldn't do anything to ease the night for you, not a quick room cleaning, not an air cleaning product handed ... Nothing. TL;DR : Cheaper hostels around the same area will with certainity give you more value and service for your pennies.

Room options

Standard Quadruple Room, Multiple Beds

Twin 2 | Sleeps 4

Shared Dormitory, Multiple Beds

Twin 2 | Sleeps 6

Family Room

Twin 2 | Sleeps 4

Single Room

Twin 1 | Sleeps 1

Reviews from Trip Advisor

Trip Advisor aggregated rating

42% of guests recommend this hotel

Total of 275 reviews