Skip to main content
Beginning of main content

Super 8 Alton

2.0 out of 5.0

Recent guest reviews

Staff was friendly and extremely helpful. Only problem was with the Wifi

Our room smelled of cigarette smoke. Also, there were cigarette burns on the top comforter of the queen bed closest to the entrance. Appeared to also have some type of burn to counter to in rest room. Overall Staff was very pleasant and stay was pretty decent. Thank you.

We had a confusing time with Orbitz in booking the room. We made our initial booking and later noticed the room was NOT designated "non-smoking" as requested.. We called Orbitz who re-booked the room to get us the "non-smoking" room requested. Then we noticed the room was "STILL" a smoking room AND the rate was not the rate shown when the initial booking was made. We called Orbitz AGAIN to resolve the issues. When we arrived to check-in we were given an "accessible" room which was "non-smoking" per the desk staff and the sign on the actual room entry door. HOWEVER, when we opened the door we were greeted by a blast of HOT air due to the thermostat being set at "78" degrees and that blast of hot air was saturated with the STINK of a smoker who had recently been in the room!!! The front desk gave us a spray bottle which did help with the smell so we did stay the night in the room. The TV remote would turn the TV off and on and would change channels if you keyed in both digits of the channel desired. the control would not up or down the channels and would not up or down the volume. The desk manager could not fix the issue. Also the volume would "drift" up and down in a rhythmic fashion with the cycle happening every minute or so. We did get a good nights sleep.

THE STAY WAS COMFORTABLE. THE SHOWER NEVER GOT HOT AND THE AIR DIDN'T WORK, BUT I'VE NEVER HAD THAT PROBELM ANY OTHER TIME IVE STAYED THERE. A GENTLEMAN THAT WORKS THERE WAS SUPER FRIENDLY NO MATTER WHAT HE WAS DOING. I WOULD ABSOLUTELY RECOMMEND IT THOUGH.

I live close to Alton, so I already knew about the area. We went downtown and went to the martini lounges. Bossanova is my favorite. The hotel was clean. Staff seemed fairly friendly. Just needed somewhere to stay. Nothing fancy and this did the trick.

I stayed for 2 nights, for the money spent I felt it was worth while. Simple yet comfortable accommodations, bed was comfortable, room was clean, small cozy breakfast nook and a very basic breakfast bar in the lobby, coffee, toast, waffles ...St louis bread co, a grocery store and a few other places in the little shopping center across the highway from the hotel if you need something more to eat. centrally located.

The room was clean, and the bed was comfortable. Tough to ask for much more at this price point. Hallways smelled dank and musky, but our room did not.

Clean, need elevator, good location.. Friendly people

Location is everything. Within 3 miles of fast eddies. Room was clean.. Could use elevator... Ice only on 1st floor...

I got what I paid for, which is a good thing. I wanted a nice, comfortable, affordable room in a nice area with good customer service and I received all of this. Plus, checking in and out was fast.

We won't be going back to this hotel. Every time we have stayed there, the experiences have gotten worse and worse. The last time was the final straw. Some drunk people set off the fire alarm at 2AM. Took almost an hour to get it turned off. Then the same drunk people were out in the hallway yelling and slamming doors. I know hotels can't always control the people who are staying there, but when we called down to the front desk, they didn't do a thing about it. The very last straw for me was going into the bathroom the next morning and seeing several bugs. We will not be returning.

Went to St Louis to visit some historical sites.

Easy to get to. Lots of shopping and dining around the hotel.

We spent an overnight since we had a 6:30am tee time at Spencer Olin Golf Club and live more than an hour away - was comfortable and close to the golf course.

We got just what we needed to feel relaxing. And met our needs very nicly. We were very well plesed with it. Everything was really close to everything we wanted to do and people we wanted to see. We enjoyed our selves very much there.

tHE ROOM WAS oK, IT WAS SUPPOSE TO BE A NON-SMOKING ROOM BUT THE AIR WAS VERY STALE AND DAMP. EVEN WITH THE AIR-CONDITIONER GOING FULL BLAST IR DID NOT REMOVE THE DAMPNESS IN THE ROOM.

Room options

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Room, 1 Queen Bed, Accessible, Non Smoking

Queen 1 | Sleeps 2

Suite, 1 King Bed, Non Smoking, Microwave

King 1 | Sleeps 5

Guest reviews for Super 8 Alton

Everyone (3) Couples (9) Business (1) Family (3)
5

very clean and comfortable.

Everyone

Staff was friendly and extremely helpful. Only problem was with the Wifi

By , from Warrenton, MO on Sep 11, 2017

Review comment responded on Sep 13, 2017

Thank you for staying with us. We truly value your opinion.

5

room cleanliness

Everyone

Our room smelled of cigarette smoke. Also, there were cigarette burns on the top comforter of the queen bed closest to the entrance. Appeared to also have some type of burn to counter to in rest room. Overall Staff was very pleasant and stay was pretty decent. Thank you.

By on Jul 4, 2017

Review comment responded on Jul 8, 2017

Thank you for complimenting our team. Our hotel used to provide smoking rooms. We have recently converted them to non-smoking. However we have not finished the removal of spreads and steam cleaning the carpets and drapes in all of the rooms. Continually working on getting those rooms completely converted to non-smoking. Thank you for staying with us.

3

could have been better!

Everyone

We had a confusing time with Orbitz in booking the room. We made our initial booking and later noticed the room was NOT designated "non-smoking" as requested.. We called Orbitz who re-booked the room to get us the "non-smoking" room requested. Then we noticed the room was "STILL" a smoking room AND the rate was not the rate shown when the initial booking was made. We called Orbitz AGAIN to resolve the issues. When we arrived to check-in we were given an "accessible" room which was "non-smoking" per the desk staff and the sign on the actual room entry door. HOWEVER, when we opened the door we were greeted by a blast of HOT air due to the thermostat being set at "78" degrees and that blast of hot air was saturated with the STINK of a smoker who had recently been in the room!!! The front desk gave us a spray bottle which did help with the smell so we did stay the night in the room. The TV remote would turn the TV off and on and would change channels if you keyed in both digits of the channel desired. the control would not up or down the channels and would not up or down the volume. The desk manager could not fix the issue. Also the volume would "drift" up and down in a rhythmic fashion with the cycle happening every minute or so. We did get a good nights sleep.

By , from Saint Louis, MO on Dec 5, 2016

4

it was okay

Couples

THE STAY WAS COMFORTABLE. THE SHOWER NEVER GOT HOT AND THE AIR DIDN'T WORK, BUT I'VE NEVER HAD THAT PROBELM ANY OTHER TIME IVE STAYED THERE. A GENTLEMAN THAT WORKS THERE WAS SUPER FRIENDLY NO MATTER WHAT HE WAS DOING. I WOULD ABSOLUTELY RECOMMEND IT THOUGH.

By on Dec 1, 2015

5

weekend stay

Couples

I live close to Alton, so I already knew about the area. We went downtown and went to the martini lounges. Bossanova is my favorite. The hotel was clean. Staff seemed fairly friendly. Just needed somewhere to stay. Nothing fancy and this did the trick.

By on Jul 29, 2015

4

friendly, basic accommodation

BusinessTravelers

I stayed for 2 nights, for the money spent I felt it was worth while. Simple yet comfortable accommodations, bed was comfortable, room was clean, small cozy breakfast nook and a very basic breakfast bar in the lobby, coffee, toast, waffles ...St louis bread co, a grocery store and a few other places in the little shopping center across the highway from the hotel if you need something more to eat. centrally located.

By on Feb 19, 2015

3

overall quite nice

Couples

The room was clean, and the bed was comfortable. Tough to ask for much more at this price point. Hallways smelled dank and musky, but our room did not.

By on Dec 30, 2014

5

great places close to location

Couples

Clean, need elevator, good location.. Friendly people

By on Oct 9, 2014

3

location is everything

Couples

Location is everything. Within 3 miles of fast eddies. Room was clean.. Could use elevator... Ice only on 1st floor...

By on Sep 25, 2014

5

very pleased

Families

I got what I paid for, which is a good thing. I wanted a nice, comfortable, affordable room in a nice area with good customer service and I received all of this. Plus, checking in and out was fast.

By on Sep 30, 2013