No complaints,would stay again
A little noisy at first, quiet during the night. Modern.
For some reason it took a long time to check in. The desk clerk took my information, stared at the computer screen about 10 minutes while pressing a few computer keys and then gave me my room key with no explanation.
Friendly staff, comfortable beds, parking can be challenging
Older hotel… good enough
The hotel is dated and DIRTY! Sheets were dirty and had holes and when asked for new sheets we got one with blood stains. The third time we got a decent set. The receptionist hung up the phone on me the second time I called, stating that there was nothing wrong with the first set of sheets. Bathroom looked dirty and had rust. Towels were super old and looked dirty too. I do not recommend this place.
Quiet, safe, reasonable rates
The bathroom had mold in it and the sofa sleeper in our room hadn’t been cleaned in ages. The mattress was stained. Would never stay there again.
The deodorizer used at the hotel is overpowering. As soon as you walk in the strong scent of a cheap perfume lingers in the air. It gave me a my migraine. We checked out a day early, our stay was for 2 nights. I don't recommend it for someone who is sensitive to smell. The room is a good size and kept clean. The staff were nice.
Nice quiet area. Exterior and lobby area updated. However, rooms are in poor shape. Torn, ripped carpet, dirty bathroom, stained shower, noisy ac. The mattress was visibly sagging on one side, clearly needed to be replaced.
In their website description they mentioned as non smoking but wherever you go weed smell was coming
Great exterior
We checked in and while the front desk staff was very friendly and helpful we left within an hour and drove home overnight instead of staying. The facilities were old, the entire property smelled overwhelmingly like Marijuana, and the countless stains found in the room made us seriously question cleanliness.
They were pet friendly and we had a nice stay.
The building needs updated, cleanliness is questionable, staff was nice but unavailable most of the time.
La Quinta Inn & Suites by Wyndham Collinsville - St. Louis places you next to Gateway Conference Center and Gateway Convention Center. This 70-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.
Free buffet breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:00 AM.
40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
At La Quinta Inn & Suites by Wyndham Collinsville - St. Louis, guests have access to a gym, free WiFi in public areas, and a business center. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include a seasonal outdoor pool, a computer station, and laundry facilities.
No complaints,would stay again
A little noisy at first, quiet during the night. Modern.
Hi John,Thank you for being a guest with us and taking the time to share. We are sorry to hear that you experienced some road noise. We appreciate your feedback as we use this in our continuous efforts to meet the many different needs of our guests. Please keep us in mind for a future stay the next time you are in the area.
Hello Erin,Thank you for taking the time to share your rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.
For some reason it took a long time to check in. The desk clerk took my information, stared at the computer screen about 10 minutes while pressing a few computer keys and then gave me my room key with no explanation.
Dear Guest,Really appreciate your feedback and apologies for the issue with check in. We were having issue with Virtual card provided by Expedia. Due to that it took a little longer than normal time to get you Checked in. Thank you for the feedback.
Hello Ivonne, We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.
Friendly staff, comfortable beds, parking can be challenging
Hi Kandace,It is extremely rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We are overjoyed to hear that you had a great time with us, and we thank you for sharing your experience!
Older hotel… good enough
Hello Nicole, Thank you for sharing how we have provided you with clean accommodations and friendly services during your stay. We appreciate your honest feedback and are sorry to learn our older building didn't fully meet your needs aesthetically. We thank you for your business and helpful feedback and hope to be of service to you again with a future stay
The hotel is dated and DIRTY! Sheets were dirty and had holes and when asked for new sheets we got one with blood stains. The third time we got a decent set. The receptionist hung up the phone on me the second time I called, stating that there was nothing wrong with the first set of sheets. Bathroom looked dirty and had rust. Towels were super old and looked dirty too. I do not recommend this place.
Hello Lucy, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had with the room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.
Quiet, safe, reasonable rates
Hello Joseph, Thank you for sharing this experience with us. We truly value you feedback with regards to our hotel. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.
Hello JHOSELINE, We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.
Hello Mark,Thank you for choosing our hotel for your stay. We are delighted to hear that you had a positive experience and would consider staying with us again. We appreciate your feedback and look forward to welcoming you back in the future.