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City Express Coatzacoalcos

2.0 out of 5.0

Recent guest reviews

The room smell bad, no coffee machine in the room. The only good thing about it it was the beach view.

I booked two rooms, one for myself and the other for a family member with an infant. Both rooms were not very clean. The rooms smelled bad like mold or mildew. Both rooms had dirty walls and construction from installing new A.C.'s were poorly done. The mirrors in the bathroom were not clean, the picture frames were disgusting no one has cleaned them. Our bathroom had folded towels on the floor in the shower entrance. Who wants clean towels laid on the floor of a bathroom? The beds were hard and uncomfortable, the staff was friendly and courteous. After telling them that our room smelled badly they switched the room, there was a small difference in smell but the room was still as dirty. If you want an Iron or a hair blow dryer you must ask the front desk for one and sign one out/return at the end of your stay. The one problem everyone in the hotel had was accessing their rooms with the electronic key cards. They would stop working and Every day we would have to have the front desk re-authorize our cards for entry into our room. We got to the point where we would just have the front desk authorize our card before going up to the room so we wouldn't have to go thru the hassle of trying our luck to get into our room. The front desk would just authorize the cards in seconds without checking if we were the actual guest in that room. The continental breakfast was great, good food and plenty being put out by the staff. If the rooms didn't smell and the rooms were truly cleaned my stay would of been better.

Av Las Palmas 209 Mzn 2 Fracc. Paraiso Coatzacoalcos VER

Hotel highlights

  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool

City Express Coatzacoalcos places you within a mile (2 km) of Playa Sol Apartment Murals and Playa Sol Children's Park. This 118-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Also near this Coatzacoalcos hotel are Centro de Convenciones Coatzacoalcos and Plaza de las Culturas.


Dining

Free continental breakfast is included with your stay and is served from 6 AM to 10 AM.


Rooms

All 118 air-conditioned rooms provide phones. TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in down comforters and bathrooms offer rainfall showers and free toiletries.


Property features

At City Express Coatzacoalcos, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.

Room options

Standard Room, 2 Double Beds

Full 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

42% of guests recommend this hotel

Total of 287 reviews