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Stonehill Hotel & Suites Cleveland-Eastlake

3.0 out of 5.0

Recent guest reviews

This hotel has an unusual bed configuration: most or all standard rooms, it appears, have either two double beds or a king bed. There are no rooms with two queen beds. We requested a room with a king bed for the two adults in our family, with the intention of our children sleeping on a pull-out sofa bed in the room. We called the hotel at about 6 pm on our arrival day to confirm this room configuration, and due to our planned late arrival, explicitly requested that sheets for the sofa bed be ready in the room. When we arrived around midnight, there were no sheets, and the front desk manager asked if we'd "be up for a while" so he could "see what he could turn up" since "I'm here alone and the staff leaves around 7." He did deliver the sheets quickly, but it was not a smooth and pleasant arrival experience. I also noticed mildew on the shower head and a grey ring around the water line of the pool.

Seven or eight years ago, we used to bring busloads of people on tours to this area and we stayed at this hotel. It was outstanding. This week we booked rooms there with family, and were very disappointed. The pool was closed, only one elevator was in operation, and the bathroom in our room was scary. There was mold between the tiles, The showerhead had mold, The tub looked dirty, partly because of a residue that was left from some kind of Adhesive,my husband had to get on his back and fix the stopper in the sink . . It seemed to us, that updates, maintenance, and renovations have not kept up. We probably will not go back.

We have stayed here previously and will definitely stay here again. The location is perfect for everything in Columbus.

Hotel and amenities were very good. However, there is a train crossing nearby that makes frequent crossings in the middle of the night.

We stayed for two nights for a swim meet in the area that are son competed in. Hotel was clean and located right off the highway. We would stay again.

We were driving through to NY and found this hotel to be conveniant and enjoyable.

There was a wedding and a reuinion going on at the same time as our stay and you would have never known it. The bed was very comfortable and the pool was clean. Overall it was a pleasant stay and next time we go to Cleveland we know where we will stay

The room was very comfortable. I loved the Sleep Number bed! Staff was pleasant and courteous. My only complaint was the restaurant. The food was not very good & was very expensive.

Great experience-- Friendly staff and clean room and hotel. Good location for the conference that i was attending. I will definitely stay at this hotel again.

As I was there to meet a friend, I appreciated the quiet,intimate atmosphere of the bar. The restaurant food was excellent and the service good. My room was a comfortable retreat and perfectly serviced. I highly recommend this hotel.

We stayed at the Radisson Hotel in Eastlake for a wedding that was right down the street. Although we did not se much of the hotel, a few big attributes stood out. The front desk staff was unfriendly and unhelpful-when I requested a blanket for our pull out bed, we were told that they were all out and given extra sheets instead. Second, there was no complimentary continental breakfast. The rooms were adequate at best. I would not be likely to stay here again.

Went out to dinner with family as we were passing through Ohio.

35000 Curtis Blvd Eastlake OH

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located within a leisurely stroll of Classic Park, Stonehill Hotel & Suites Cleveland-Eastlake is within a few miles (5 km) of Indian Museum of Lake County. This 3-star hotel welcomes guests with 143 rooms and conveniences like an indoor pool, free in-room WiFi, and free self parking. Briardale Greens Golf Course is also a short drive away.


Dining

Free hot/cold buffet breakfast is included with your stay. You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Order from room service to satisfy your hunger without leaving your room.


Rooms

All of Stonehill Hotel & Suites Cleveland-Eastlake's 143 rooms are air-conditioned and have an array of amenities, including coffee makers, free bottled water, and phones. Guests can expect free WiFi and flat-screen TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Ironing boards and desks are other standard amenities.


Property features

At Stonehill Hotel & Suites Cleveland-Eastlake, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Additional amenities include 14 meeting rooms, a conference center, and a business center.

Room options

Standard Room, 2 Double Beds

Full 2 | Sleeps 4

Room, 1 Queen Bed, Non Smoking, Jetted Tub

Queen 1 | Sleeps 2

Guest reviews for Stonehill Hotel & Suites Cleveland-Eastlake

Everyone (1) Couples (5) Business (2) Family (2) Other (2)
3

bed and cleanliness need attention

Everyone

This hotel has an unusual bed configuration: most or all standard rooms, it appears, have either two double beds or a king bed. There are no rooms with two queen beds. We requested a room with a king bed for the two adults in our family, with the intention of our children sleeping on a pull-out sofa bed in the room. We called the hotel at about 6 pm on our arrival day to confirm this room configuration, and due to our planned late arrival, explicitly requested that sheets for the sofa bed be ready in the room. When we arrived around midnight, there were no sheets, and the front desk manager asked if we'd "be up for a while" so he could "see what he could turn up" since "I'm here alone and the staff leaves around 7." He did deliver the sheets quickly, but it was not a smooth and pleasant arrival experience. I also noticed mildew on the shower head and a grey ring around the water line of the pool.

By on Oct 24, 2016

2

a star from the past who is aging badly

Couples

Seven or eight years ago, we used to bring busloads of people on tours to this area and we stayed at this hotel. It was outstanding. This week we booked rooms there with family, and were very disappointed. The pool was closed, only one elevator was in operation, and the bathroom in our room was scary. There was mold between the tiles, The showerhead had mold, The tub looked dirty, partly because of a residue that was left from some kind of Adhesive,my husband had to get on his back and fix the stopper in the sink . . It seemed to us, that updates, maintenance, and renovations have not kept up. We probably will not go back.

By on Oct 18, 2015

5

food truck festival 2015

Couples

We have stayed here previously and will definitely stay here again. The location is perfect for everything in Columbus.

By on Aug 16, 2015

2

business trip

BusinessTravelers

Hotel and amenities were very good. However, there is a train crossing nearby that makes frequent crossings in the middle of the night.

By on Apr 22, 2015

3

good convenient location

Families

We stayed for two nights for a swim meet in the area that are son competed in. Hotel was clean and located right off the highway. We would stay again.

By on Aug 5, 2013

4

very conveniant

Couples

We were driving through to NY and found this hotel to be conveniant and enjoyable.

By on Jul 15, 2012

3

quiet and cozy

Families

There was a wedding and a reuinion going on at the same time as our stay and you would have never known it. The bed was very comfortable and the pool was clean. Overall it was a pleasant stay and next time we go to Cleveland we know where we will stay

By on May 30, 2012

4

pleasant place to stay

Singles

The room was very comfortable. I loved the Sleep Number bed! Staff was pleasant and courteous. My only complaint was the restaurant. The food was not very good & was very expensive.

By on Nov 18, 2011

5

clean and friendly hotel

BusinessTravelers

Great experience-- Friendly staff and clean room and hotel. Good location for the conference that i was attending. I will definitely stay at this hotel again.

By on Oct 22, 2011

5

dream stay

Singles

As I was there to meet a friend, I appreciated the quiet,intimate atmosphere of the bar. The restaurant food was excellent and the service good. My room was a comfortable retreat and perfectly serviced. I highly recommend this hotel.

By on Oct 10, 2010