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Radisson Hotel Cleveland Gateway

3.0 out of 5.0

Recent guest reviews

The place stunk so bad with outdoor sewer smell. Gave me and my daughter headache.

Got in late. Sink dry but faucet dripped all night after one use. Noisy. Room showed a fair amount of wear. Toilet in awkward place in the bathroom. On the positive side, the bed/pillows were very comfortable and the breakfast buffet food was very good.

Good experience. Rooms were comfortable. Staff was very courteous.

Great place to stay...close to everything! Rooms were perfect, staff was excellent. Will stay again!

Within easy walking distance to Indians and Cavaliers stadiums. Room could have been a little cleaner. Several of the vending machines weren't working. But was close to restaurants and was a great price for the area.

Excellent location in downtown Cleveland. Staff was very responsive and friendly. Had a problem with the housekeeping but it was resolved promptly and satisfactorily. Carpet was worn. The TVs in the exercise room need repairing.

I didn't have hot water in the evening nor in the morning for a shower. The staff acted like they could have cared less, or perhaps didn't even believe me. Before you stay, ask for a promise of the basics like hot water, or what they will do if they cannot provide these things

The hotel and staff were very nice. We have stayed at this hotel in the past and it was perfect for the weekend and the Cavs game.

We like this hotel, well worth for the money spent

This was a nice hotel in town close to many attractions including progressive field. There is also shops and dinning in the area. The hotel was reasonably priced. I would recommend this to others in the area.

great location- very friendly and professional staff, very comfortable room, convenient to university area and major attractions. Had a great stay.

This hotel location in Cleveland was perfect for us. We needed a 1 night stay for daughter drop off to college. The rooms were amazingly comfortable, the bed and linens were luxurious, location across from the Quicken Loans arena was a perfect venue. The front door staff was polite and the valet staff was courteous and gracious and everyone was professional. Definite stay there again and also for getaway to Cleveland!!

Great location. Staff was great. Bathrooms could be a little bigger.

So we booked this trip last minute before the 4th. The bathroom was the size of a small closet. We could barely close and open the door. We were supposed to have WiFi, but we nor the staff could get it to work. The building is old, so of course the elevator is old too. Overall it was decent.

I travel to Cleveland frequently and this hotel is a gem. Terrific location to Quicken Loans arena and Progressive Field. Restuarants and Coffee shops right around the corner. Rooms are large and comfortable.

Hotel was in a convenient location with quick access to downtown. Roomy, clean and comfortable. Recommended!

The room was comfortable and well-equipped. I especially liked the way the bathroom was designed and equipped - comfortable, good lighting, accessibility.

We had a terrible stay at our hotel on April 3, 2015. Upon check-in The front desk agent told us to hold on while she sent a text to her boo. The manager laughed and watched from behind the desk. That night we were startled by a barrage of police breaking into a room for a drug bust. This whole process took hours, there was questioning, drug K-9's searching our room, and media. Once we went to bed, I felt something on my leg. When I pulled back the sheets I found a cockroach. I was scared if there were more. When I moved the mattress I found what seemed like a couple hundred and they went everywhere. When I went down to the front desk. The front desk agent told us Its not something we can resolve immediately you get what you pay for. We left and called the next morning to seek out a manager. The female we spoke with told us it isn't their problem, we can't control who stays here, and as for the bugs, she said Its an old hotel, we are doing our best to find the root of the problem.

What an awesome location right across the street from Quicken Loans! The staff was extremely accommodating and helpful. Valet service - perfect during a snow storm!

651 Huron Rd E Cleveland OH

Hotel highlights

  • Walking distance to Quicken Loans Arena and Progressive Field
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Gateway District, Radisson Hotel Cleveland Gateway is within a 5-minute walk of Quicken Loans Arena and within 15 minutes of other popular attractions like Progressive Field. This 3-star hotel has 142 rooms and welcomes guests with a restaurant, free in-room WiFi, and a fitness center. Located centrally in Cleveland, it's also close to Rock and Roll Hall of Fame and Great Lakes Science Center.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Order from room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

Radisson Hotel Cleveland Gateway's 142 rooms are air-conditioned and provide coffee makers, free bottled water, and phones. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Ironing boards and desks are other standard amenities.


Property features

At Radisson Hotel Cleveland Gateway, guests have access to a fitness center, free WiFi in public areas, and 9 meeting rooms. Valet parking is offered for USD 26.00 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include conference space, a business center, and coffee/tea in a common area.

Room options

Room, 2 Double Beds, Non Smoking (Guest)

Full 2 | Sleeps 5

King Guestroom Non Smoking

King 1 | Sleeps 3

One King Bed Non-Smoking Accessible

King 1 | Sleeps 3

One King Non Smoking Guest Room Accessible Roll in Shower

King 1 | Sleeps 3

Guest reviews for Radisson Hotel Cleveland Gateway

Everyone (7) Business (13) Couples (37) Family (16) Other (6) Friends (10)
1

cleanliness was not great hair in tub,on floor.

Everyone

The place stunk so bad with outdoor sewer smell. Gave me and my daughter headache.

By on Jun 1, 2017

Review comment responded on Jun 4, 2017

Thank you for taking the time to write your review. We are sorry to hear that you were not satisfied with the cleanliness of the hotel during your stay. This is certainly not the kind of experience we would like for our valued guests to have. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.

3

one night stay

Everyone

Got in late. Sink dry but faucet dripped all night after one use. Noisy. Room showed a fair amount of wear. Toilet in awkward place in the bathroom. On the positive side, the bed/pillows were very comfortable and the breakfast buffet food was very good.

By , from Fleming, Ohio on Mar 9, 2017

3

if you want to risk quality for location.

Everyone

By , from E on Nov 7, 2016

4
Everyone
Stay was relaxing like this sunset.

Good experience. Rooms were comfortable. Staff was very courteous.

By on Sep 20, 2016

5

a+ hotel

Everyone

Great place to stay...close to everything! Rooms were perfect, staff was excellent. Will stay again!

By on Aug 6, 2016

4

great hotel for sporting events

Everyone

Within easy walking distance to Indians and Cavaliers stadiums. Room could have been a little cleaner. Several of the vending machines weren't working. But was close to restaurants and was a great price for the area.

By , from Columbus OH on Aug 4, 2016

4

nice hotel in downtown cleveland

Everyone

Excellent location in downtown Cleveland. Staff was very responsive and friendly. Had a problem with the housekeeping but it was resolved promptly and satisfactorily. Carpet was worn. The TVs in the exercise room need repairing.

By on Aug 1, 2016

2

no hot water, and no apologies

BusinessTravelers

I didn't have hot water in the evening nor in the morning for a shower. The staff acted like they could have cared less, or perhaps didn't even believe me. Before you stay, ask for a promise of the basics like hot water, or what they will do if they cannot provide these things

By on Dec 19, 2015

5

good get away.

Couples

The hotel and staff were very nice. We have stayed at this hotel in the past and it was perfect for the weekend and the Cavs game.

By on Dec 3, 2015

5

very nice place for a family trip

Families

We like this hotel, well worth for the money spent

By on Oct 14, 2015